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“Business man”
Review of Hotel Chandler

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Hotel Chandler
Ranked #123 of 467 Hotels in New York City
Certificate of Excellence
Tokyo, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Business man”
Reviewed 23 August 2014

The people are friendly and seems to be proud of working at the hotel. I have not tried the foods & bar. May be next time. Breakfast was the only chance I had made but a little bit disappointed for the flexibility of the menu.







  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank SKJapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,276 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (357)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Southern Pines
2 reviews
Reviewed 22 August 2014

Great front desk service. Good location. Excellent Frette Bed Linens. Nice Shower. Room a bit tight but efficient. Good wireless internet. Bed was a little soft for our comfort level of support. I will stay again.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Neal J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2014

A very we'll run hotel at a reasonable (for NYC) prices. Great location near shopping, restaurants and Empire State Building. Friendly, efficient staff. Very clean and comfortable. Will stay here again.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Barry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2014

Good rates and Amazing location. Step out of the hotel and few minutes later you're in front of Empire State Building. Lovely and friendly staff and service. We had one of the rooms looking at the fire stairs but it didn't really matter as we spent most of the time outside. Make sure you visit rooftop bar at 250 Fifth Av, around the corner from the hotel.
I would definitely recommend Hotel Chandler to everyone visiting NYC.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jovs001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 August 2014 via mobile

My husband and parents treated me to a holiday of a lifetime to New York City and to stay at the Hotel Chandler for my 30th Birthday surprise right before Christmas 2013. Needless to say we had an absolutely amazing trip at such a magical time of year in the city and part of that was due to the fact we had our stay at this amazing hotel!! It had such friendly staff, was immaculately clean and our room was so spacious. Our room was a deluxe double and it was perfect, a super king bed which was so comfy, lots of closet space, two super comfortable chairs to chill out on and a huge tv. The bathroom was bijoux but had an amazing rainfall shower and was everything we required!!
The housekeeping staff were fab too and gave little chocolates each day on turndown which is standard procedure at the hotel not an extra.
We didn't try breakfast at the hotel but did go to a great place right across the road called Bread and Butter, well wow...this place is amazing they have food of all kinds which is fresh and again so tasty and so reasonable too, and the staff are so nice and helpful.
To round up.. this hotel is fab a must for any visitor to New York and I can hand on heart say we will be going back ASAP and stay with these guys again, it really was a perfect holiday!!! :)

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Samantha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review, 25 August 2014
Dear Samantha D,

Thank you for taking the time to write your lovely review! I am delighted to hear that you had such a magical stay and enjoyed small details such as our signature turn down service and the friendliness of our staff. We are happy to hear that we were able to contribute to your memorable holiday! We look forward to welcoming you back during your next trip to New York.

Sincerely,

Kate Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Beach, Florida
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 August 2014

I recently stayed at the Chandler and the experience was wonderful! The location is great for those looking for easy access to 5th avenue and 34th street. The rooms are comfortable, well appointed and with spacious bathrooms. The staff and their service was superb. If there's anything that could be considered a complaint, is the lack of space for placing toiletries in the bathroom, but that seems to be the trend amongst the up and coming boutique hotels in New York. Will definitely return.

Room Tip: Ask for rooms located in the newest part of the hotel. It's only three rooms per floor, so you w...
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  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bogota
1 review
Reviewed 15 August 2014

The only problem is the internet connection you always has to type the user name and pass in all your devices to keep connect. I thing should be more easy. The bedroom was really comfortable and very quiet. The elevator is too slow.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Camilo V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChandlerMgr, General Manager at Hotel Chandler, responded to this review, 25 August 2014
Dear Camilo V,

Thank you for taking the time to leave a review. Reviews such as yours assist us as we constantly try to improve our service. We offer complimentary Wi-Fi to all guests and apologize that the system did not remember your ID and password making each log in more difficult than necessary. We will have our IT see if there are any solutions. We hope to welcome you back during a future visit to the city!

Sincerely,

Kate Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Chandler

Property: Hotel Chandler
Address: 12 East 31st Street, New York City, NY 10016-6702
Phone Number:
Region: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Business Hotel in New York City
#68 Romantic Hotel in New York City
#99 Luxury Hotel in New York City
#102 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

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