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“Only place we'll stay in NYC!” 5 of 5 bubbles
Review of The Bryant Park Hotel

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The Bryant Park Hotel
Ranked #12 of 467 Hotels in New York City
Certificate of Excellence
Glen Spey, New York
1 review
“Only place we'll stay in NYC!”
5 of 5 bubbles Reviewed 26 April 2014

My husband and I celebrated our 10th anniversary this past weekend at the Bryant Park Hotel. It is in a wonderful location - Bryant Park is a perfect place to sit and have a cup of tea and read a book. It is close to more touristy attractions, but is still in walking distance to many of the smaller neighborhoods. Our room was beautiful, deal and cozy. We got there in time for the guest open bar hour at the Cellar Bar which was wonderful. We ate dinner one night at Koi, the restaurant located inside the hotel and it was wonderful. My husband ordered the short ribs and they were amazing. Overall, I think my favorite thing about this hotel is the level of customer service. The staff truly goes out of their way to make your stay special. They alone are the reason we will only stay at the Bryant Park Hotel.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 30 April 2014
Happy Anniversary and thank you for celebrating it with us. I was so happy to hear that you enjoyed your stay and took advantage of some of the great perks such as the open bar at the Cellar Bar. We are very fortunate to have Koi as our hotel restaurant, I actually took my mom there for her Birthday a few years ago and she still talks about it. Our staff is the best in the business and I thank them every day, they love what the do and it comes natural for them. I hope to welcome you back soon. Darren dsumner@bryantparkhotel.com
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3,402 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (747)
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English first
Sandefjord, Norway
1 review
5 of 5 bubbles Reviewed 25 April 2014

We couldn´t be more staisfied with our choice of hotel for our 10 day vistit in NY. The hotel is perfectly situated within close distance (walking) to almost everything. Great subway connection right outside if you dont want to walk. The staff (every one of them) was superb thrughout the whole stay- serviceminded, friendly, helpful and always with a smile! We had a bryant park suite with a wonderful view over the bryant park. As we were to adults and and one 17-year-old, we had a comfortable rollaway bed in the "living room". The two separate rooms in the suite were large and both with TV etc so it was just perfect. The bathroom was through the bedroom however. There was a great bar/nightclub and a resturant as well -perfect if you feel like going out without having to take a cab! We highly recommend this hotel!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank JZ_DDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 30 April 2014
Wow 10 days with us and a 5 star rating! The fact that you were with us for such a long period and had such a great stay shows us that we are doing something right. Thank you for recognizing our staff,without these employees and an amazing Director of Human Resources we would never be where we are today. Thank you for recommending us and for choosing us for your extended trip. I hope you come back soon. Darren dsumner@bryantparkhotel.com
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Santo Domingo, Dominican Republic
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

The Bryant Park Hotel is perfect for who likes to enjoy shopping, food and Broadway shows when in New York City. In Midtown, front of the most beautiful park of the Big Apple, Bryant Park, is far only few meters from 5th Avenue at East and near to Times Square. All around the most famous restaurants of New York. One of these is just inside the hotel, Koi Restaurant, when it served a delicious breakfast. Not to forget Cellar Bar, one of the most stylish bars of the neighbour. Although, Bryant Park Hotel is very quiet hotel. Rooms are confortables and cleans. Some with a beautiful view to the park. All staff is kind and always available. Thank you guys I really enjoyed my stay in New York, last Easter.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank danilo_rodio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 25 April 2014
We are proud to be your Hotel in the Big Apple! What an honor when you have over 400 hotels to choose from. Thank you for all of your wonderful praises especially regarding Housekeeping, The Cellar Bar and the Staff. We are looking forward to your next visit! Darren dsumner@bryantparkhotel.com
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england
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

This hotel is beautiful, from the lovely art deco building to the gorgeous rooms and amazing bathrooms, not to mention the fantastic location overlooking the lovely Bryant park with so many nice delis and eating places just seconds away. The mid town location is perfect for all sights - this hotel was amazing on all levels but what has totally blown me away were the team that work there - I have to share this story as I am still amazed by their thoughtfulness. We woke up on Easter Sunday with my 9 and 4 year old children who were really upset that the easter bunny had not visited (we arrived late the night before and I did not have time to get them easter eggs). We went down to reception where the lovely girls wished my children happy easter and offered them an egg. I explained that the easter bunny had not visited them and how upset they were but said hopefully he will come later on, the girls laughed along with us. WE went out shopping and arrived back in the afternoon to some lovely balloons, a note from the easter bunny and a basket of chocolate easter eggs on the bed! I did not ask them to do this they just did it off their own back, no charge to us, and it gave our children the most magical experience as they said "look Mum we know the Easter Bunny has really been as its not your writing"!
I think this is over and above any service I have had, a really thoughtful gesture. I looked at hundred of hotels in NY stressing where to stay - save yourself the time and book this hotel it is amazing - I promise you wont regret it......

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank janetteandlaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 25 April 2014
What a beautiful review and magical story. I believe the Easter Bunny was Nicole! But we can keep that between ourselves. I am so happy that we were able to create some wonderful memories for you and your family. We can’t wait until your next visit! I hope it is soon. Darren dsumner@bryantparkhotel.com
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USA
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 24 April 2014

I don't review often, and then only at both ends of the spectrum - either very good or very bad. Stayed at the Bryant Park for a weekend and it is *fabulous*. Nothing to criticise really, for a Manhattan midtown hotel.

It has a great location right on the park, the subway is fifty yards away, and, the city being very walkable in this area, it's not far from theatres, music, art, food, in almost any direction.

I was made very welcome at reception, and later the concierge was extremely helpful, even printing out a map for me to find a particular shop.

The Cellar Bar is convenient and just about right for cocktail hour and post theatre, though note that on Saturday it turns into a club, with a long line (for non-residents - if you're a guest you stroll right in). We did not try the Koi restaurant, though the food that Koi delivered to the room was excellent.

The room is more than comfortable and did not feel small at all, as many NYC places can. The minibar we could have lived on for a week in luxury. The bath and shower were spacious and worked well.

Oh and a nice surprise at checkout, for some of the weekend days they waive the parking fee.

All in all, I tried hard to think of something negative but really, honestly, could not. Well done everyone concerned with this gem of an hotel.

Room Tip: I would imagine there are views from some of the higher and north facing rooms.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maantoninus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 25 April 2014
Thank you for giving us a 5 and for taking the time to review us especially since you mentioned that you don't often participate in reviews. I am so glad that you enjoyed the Cellar Bar and that our Concierge took such great care of you. We plan on keeping the free weekend parking promotion for a while since it has been so successful. Koi is amazing through our Private Dining and I am glad you liked it, the next time you have to dine in the actual restaurant, the menu is more extensive and the service is impeccable. If I can ever be of assistance please let me know. We would love to have you back again! Darren dsumner@bryantparkhotel.com
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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 April 2014 via mobile

My wife and I stayed here for 7 nights over Easter weekend. The hotel was great and we found it it be an excellent location allowing easy access to Times Square, Central
Park and Midtown. We took advantage of the free bar for residents on a couple of occasions - between 5 and 6pm each day.
The room was generously proportioned, with a superb bathroom.
Bryant Park is also lovely with loads of options for eating.
I highly recommend this hotel.

Stayed April 2014, travelled as a couple
Helpful?
Thank TheDrDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 24 April 2014
Thank you for giving us a 5 star rating! I am very happy to hear that you enjoy some of the perks like the open bar. I agree the park is beautiful and it is so nice having it right across the street from us. The park is almost ready for picnics and during the summer we have movie night in the park on Monday evenings and Thursdays some of the most popular Broadway shows perform in the park during lunch time. I hope you come back soon. Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
1 review
5 of 5 bubbles Reviewed 23 April 2014

Had a great experience at The Bryant Park Hotel in NY City. I took my daughter to visit for the first time and the staff was incredible. So courteous and friendly. They opened the doors for everyone and had the elevators ready to go. Very friendly to my daughter and gave us great ideas for where to go.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Reine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 24 April 2014
Thank you for your wonderful praises especially regarding Hotel cleanliness and doormen and security friendliness. We are very fortunate to have a wonderful group of employees that really love what they do. I hope you and your daughter come back soon! Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Bryant Park Hotel

Property: The Bryant Park Hotel
Address: 40 West 40th Street, New York City, NY 10018-2602
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in New York City
#6 Romantic Hotel in New York City
#9 Luxury Hotel in New York City
#9 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Bryant Park Hotel 4*
Number of rooms: 128
Official Description (provided by the hotel):
The Bryant Park Hotel, NYC's Fashion Address is nestled conveniently between 5th and 6th avenue across from the famous Bryant Park and a 5 minute walk to Times Square and 5th Ave shopping. Get a glimpse into the Cellar Bar, home to a number of fashion week parties and well known celebrity haunt. We are now offering free in room wired and wireless internet and Open Bar for all hotel guests, Mon - Fri from 5 -6pm. With casual elegance, pristine rooms and impeccable service. The Bryant Park Hotel staff anxiously awaits your arrival. ... more   less 
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Also Known As:
Bryant Park New York City
Bryant Park Hotel New York

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