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“Outstanding NYC Hotel” 5 of 5 bubbles
Review of The Bryant Park Hotel

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The Bryant Park Hotel
Ranked #13 of 467 Hotels in New York City
Certificate of Excellence
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding NYC Hotel”
5 of 5 bubbles Reviewed 10 May 2014 via mobile

My husband and I visited NYC for the first time over a long weekend to celebrate my birthday and had a fantastic stay. The staff were super friendly and extremely helpful. The room was lovely, very clean, modern and spacious. The location opposite Bryant Park was fantastic, particularly for first time visitors. The park was lovely, we were only a short work to Broadway, Time Square, the Empire State Building, and 5th Ave shopping. The subway station closest to the hotel will also take you straight to Yankee Stadium. A fantastic trip and the Bryant Park Hotel was a big part of that. Would definitely stay there again.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank Em_Adam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 12 May 2014
Happy Birthday! Thank you for giving us a 5 and for your amazing praises. I am so glad to hear that we were able to make your Birthday such a memorable one. I especially enjoyed your comments regarding cleanliness, our Housekeepers work so hard and it is so nice to see them get recognized. I hope you come back soon and if I can ever be of assistance please let me know. All the best, Darren; dsumner@bryantparkhotel.com
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3,405 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (749)
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English first
Honolulu
2 reviews
4 of 5 bubbles Reviewed 9 May 2014 via mobile

Modern Hotel with excellent service. Staff was very friendly and helpful. Great location across from wonderful Bryant Park and the Library. Kind of a pain that I had to ask for ice to be delivered. Elevator was alarmingly dark and red.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Changeisbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 12 May 2014
Thank you for your compliments about the staff and service. I am glad that you had a great stay. We are unique in providing ice to our guests, it’s part of our personalized service but I appreciate your honest feedback. I hope during your next visit to NY you stay with us again. Darren; dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

I travel a great deal for business. From the moment I arrived at the Bryant Park through my entire stay, the service was impressive. My booking was completed quickly, and earlier than I was set to arrive. Because I arrived early after a red eye, I used the room to sleep and freshen up before the work day, and it was serviced upon my return--I would have expected service after my first night only. Service items such as an ironing board and ice were delivered unusually quickly, within just a minute or two. In the lobby, tasks such as getting bags or elevators or cabs were also performed instantly. The staff was friendly but not intrusive.

Another high point was that the room was very quiet. On a previous stay to NYC at a different hotel, the street noise disturbed my sleep. I think there must be better windows at the Bryant Park, because on a similar floor level on the street side, the noise was not an issue.

The room was wonderful. It was a junior suite with a huge soaking tub. The beds and the appointments were perfect.

I have never written a hotel review before, but I liked the Bryant Park so much that I wanted to express my appreciation. It was really lovely.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Donna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 9 May 2014
Thank you for such a wonderful review especially since you never wrote a review before. Your compliments and praises about our staff and service were very much appreciated. We are like family here and it makes coming to work something that we look forward too. I am glad you were able to get great sleep; we all know how important that is. If I can ever be of assistance please let me know. We can’t wait to welcome you back again! All the best, Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2014

The hotel is in a great location, close to to everything and yet not in the middle of all the tourist traps. For years I've been looking for a hotel in NYC that I like and now I found it. The staff is outstanding. Our back-facing room was nice, good size, and quiet (!)

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Radim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 9 May 2014
Thank you for giving us a 5 and for taking the time to review us. We would love to be your NY Hotel, keep coming back and we may even put your name on the door. We really appreciate your wonderful praises about the staff; they really love what they do. Hope to welcome you back soon, Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

My husband took me to NYC for a quick weekend getaway. We'd just learned that we were expecting, so when they asked him if we were celebrating anything special, he shared the news. We received the warmest welcome when we arrived! The staff knew us by name and congratulated us. We even had surprise cupcakes (from Crumb!), a balloon and a sweet card of congrats waiting for us in our room.

The room was perfect. The shower and separate tub were amazing and we had everything we needed. The location can't be beat and the amenities left us wanting for nothing. I can't say enough great things about this hotel and we'll definitely be back.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Terah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 8 May 2014
Thank you for your amazing 5 star review and congratulations on expecting!!! I am so glad that we were able to make your stay so memorable. I hope that when your little one arrives you will share your joy with us. Wishing you all the blessings and happiness to come. dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 May 2014

Very nice hotel. Had a problem with a tenant next door - woman with anger management problems - but hotel staff took immediate care of the situation. Awesome location. Very nice rooms. Bar is more suitable for younger crowd.

Room Tip: Stayed in a suite - very nice.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 8 May 2014
Thank you for staying with us and for giving us a 5! I am so glad that the guest next door did not have a negative impact on your stay. I am happy to hear that the staff was able to step in and help so quickly. I hope during your next stay you will stay with us again. dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
5 of 5 bubbles Reviewed 6 May 2014

We stayed for 5 nights last week. It was incredible. The location is amazing. The hotel is fabulous. The staff go above and beyond for everything. I couldn't recommend it enough. I will definitely be back. Louise & Anne!

Room Tip: Suite on the 20th floor was incredible!
See more room tips
  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, 8 May 2014
Hi Louise and Anne, thank you so much for giving us a 5 and for choosing us for your long stay. Your review really means a lot to us. I hope you both come back soon, we would love to have you back! dsumner@bryantparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Bryant Park Hotel

Property: The Bryant Park Hotel
Address: 40 West 40th Street, New York City, NY 10018-2602
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in New York City
#6 Romantic Hotel in New York City
#9 Family Hotel in New York City
#10 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Bryant Park Hotel 4*
Number of rooms: 128
Official Description (provided by the hotel):
The Bryant Park Hotel, NYC's Fashion Address is nestled conveniently between 5th and 6th avenue across from the famous Bryant Park and a 5 minute walk to Times Square and 5th Ave shopping. Get a glimpse into the Cellar Bar, home to a number of fashion week parties and well known celebrity haunt. We are now offering free in room wired and wireless internet and Open Bar for all hotel guests, Mon - Fri from 5 -6pm. With casual elegance, pristine rooms and impeccable service. The Bryant Park Hotel staff anxiously awaits your arrival. ... more   less 
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Also Known As:
Bryant Park New York City
Bryant Park Hotel New York

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