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“Lovely, interesting, sophisticated & old fashioned feeling, very clean” 5 of 5 bubbles
Review of Library Hotel by Library Hotel Collection

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Library Hotel by Library Hotel Collection
Ranked #6 of 467 Hotels in New York City
Certificate of Excellence
Cape Cod, MA
Level Contributor
174 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Lovely, interesting, sophisticated & old fashioned feeling, very clean”
5 of 5 bubbles Reviewed 10 August 2011

This is one of 4 hotels in the K&H Hospitality Group and The Library is as lovely as the others. With books on every wall and a theme based on the Dewey Decimal system, it reminded me of days gone by but remained very sophisticated at the same time. Service is fantastic, bed comfortable, continental breakfast a great way to start your day, especially in the 2nd floor lounge with a great view of the busy NYC streets.

Room Tip: Room with a view of Madison Avenue worth the entertainment value, especially between 5 & 6, rush...
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  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Davcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (730)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 August 2011

The Library Hotel is adorable. A stylish haven, beautifully decked out and supported by impeccable service that is a truly wonderful sanctuary for a restful retreat amongst the bussle of NYC.
Whilst my room was "tres petite" as the room name suggested, it was stylishly appointed, very comfortable and perfect for one person (with lots of shopping and luggage!).
The location of this hotel is superb - a stone's throw from Times Squre, theatres, all the best shopping strips and of course Grand Central.
The breakfast and pre-dinner wine/nibbles was a wonderful inclusion. The staff are welcoming and could not be more delightful.
I would highly recommend this boutique hotel to business travellers and holiday makers.
Thank you Library Hotel and I look forward to returning.

  • Stayed August 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Simone N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
390 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
5 of 5 bubbles Reviewed 8 August 2011

We arrived at the hotel early in the morning after a 4 hr delay in our flight. We were tired and just wanted to sleep. As soon as our taxi pulled up to the front door, the bell person was right there to greet us even though it was 1:30AM! Check in was quick and seamless and we were in our room promptly with the luggage right behind us. We found the room spacious (for NYC) and well set up for our family of 3. There were some minor deficiencies in housekeeping which we chose not to deal with until we've had a good night's sleep.

The king bed was very comfortable with lots of pillows and nice comforter. The pull out bed for our daughter was a typical uncomfortable cot but after we mentioned that to the housekeeping team, they promptly fixed it by putting extra padding on the mattress and made it actually nice to sleep in! We mentioned the minor housekeeping deficiencies to the front desk the next morning and all of these were promptly corrected. From that point on, we had a marvellous stay for 8 nights in the heart of Manhattan.

The morning breakfast (which was included with our room) was a great way to start the day. It was a nice touch to have coffee, expresso, fruit and pastry available free all day to hotel guests and the free drinks and snacks every evening was also very popular and appreciated.

Location of the hotel was very central. Walking distance to major attractions including Broadway and Times Square. Grand Central Station was right around the corner so easy to get to the subway and trains. Close to high end shopping on 5th Ave. Lots of great restaurants around. Even though the hotel does not have a work out area, the free pass to a nearby gym was much appreciated - only 5 short city blocks away and not a deterrent to anyone who wants to keep in shape while away.

We thoroughly enjoyed our stay at this hotel and would definitely come back. It is clean, has friendly staff, centrally located yet quiet. Nice change from those large chain hotels.

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank IzzyEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 5 August 2011

After arriving from Australia we were impressed to immediately access our room and freshen up.

We stayed in a junior suite which was approx $400 before taxes. The room was enormous by NYC standards, we were impressed with the homely, yet modern feel. Large LCD TV (if thats what youre into), and all the modcons, including international power points.

If you're a light sleeper, a couple of minor noteworthy points. The air conditioning unit is quite loud (you can if course turn this off, but it was running 95 deg when we were there). Also, the curtains/blinds are not blackout, meaning that the room gets quite light early in the summer months.

The wifi is extremely speedy, and unlike many hotels, it just works! You could access it from anywhere without silly passwords etc, even at breakfast we used our iPad to plan our day ahead.

The locations is the best of both worlds, about 10-15min walk to Central Park, only 5-10min walk from Broadway and literally 2min from Grand Central... Really handing for a 15-20min stroll up to the Met, Natural History Museum or MOMA. The high class shopping starts virtually on your doorstep, from Madison at 43rd-58th.

If you want downtown, villages or SoHo or TriBeCa it's only a cab away, but it's certainly not in the thick of the funky and hip urban areas.

It was my 2nd visit to NYC and this hotel was comfortably located, reasonably priced and exceptional service. We would stay again.

Enjoy your stay, we did.

  • Stayed August 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Monty H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LibraryHotel, Director of Sales at Library Hotel by Library Hotel Collection, responded to this review, 17 August 2011
Dear Montza,

We thank you for the time you’ve taken to post a review regarding your stay with us. We wanted to let you know that we have ordered blackout blinds for all of our sleeping rooms at the Library and should have them by the beginning of next week. Once we receive them we’ll have them in the rooms a few days later. Your thoughts, along with others on TripAdvisor, are being heard loud and clear and we want you to know that. We hope to welcome you back very soon!

_ Yogini Patel, Honorary Librarian, and the staff at the Library Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 4 August 2011

My wife and I had a wonderful stay at the hotel. Cappuccino and croissant were provided every morning in the reading room. Our room was exceptionally clean and had beautiful view. I wish I could have taken the bed back to Europe with me. The bar upstairs also had a lovely view, although the clientel was little too hip for their own good. The staff behind the front desk, though, need to stop soliciting reviews on trip advisor. The experience itself should bring on the desire to write one. My decision to write this was in no way influenced by the many times they asked me to rate and review their hotel. In fact, their borderline badgering for a review at the end of our stay spoiled the check out process and inevitably lost the hotel a star

  • Stayed July 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ashia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LibraryHotel, Director of Sales at Library Hotel by Library Hotel Collection, responded to this review, 17 August 2011
Dear ashia,

Thank you so much for your feedback on your stay. We appreciate you advising us of the TripAdvisor soliciting situation and apologize that you left our hotel feeling as if we badgered you into posting a review. We truly do not want our guests to feel as if this is the way we are or wish to remember us in this manner. We thank you for your time, and if you have a few more moments, please do let us know what happened exactly. It would be important to know if it was one team member one time or many throughout your stay badgering you. This way we can get a better understanding how to rectify the situation. We do hope this hasn’t deterred you from staying with us again. Should you have any questions, comments or further feedback feel free to contact me directly. We look forward to hearing from you.

_ Yogini Patel, Honorary Librarian, and the staff at the Library Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 August 2011

My wife and I went to the Library Hotel for our honeymoon and choose it due to it's proximity to Grand Central Station. However the location of the hotel is just the tip of the iceberg for how amazing it is.

Before we had even had the wedding the hotel concierge had help me book restaurants and arrange the theme of the room to match my new wifes desires.

As soon as we arrived the reception staff where amazingly helpful and the hotel had even provided a free bottle of champagne for us in our room with a lovely card wishing us tall the best on our recent marriage.

The roof top bar is a little gem hidden in amoungst Manhattans man made cliffs and it is great to sit out there in the evening and share a glass of wine.

The afternoon cheese and wine was a great little extra and really helped add to the level of friendliness the hotel manages to provide.

Room Tip: e-mail or ring the hotel and they will do all they can for you
See more room tips
  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Akadeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 2 August 2011

We absolutely loved our stay at the Library Hotel. It's a perfect little slice of bliss in the middle of crazy old town NYC!

We were looked after so well and the staff accommodated every request perfectly (even our request for a diner that would be open at 4 in the morning!). The atmosphere of the whole hotel is fabulous and is understatedly elegant.

Other reviewers have said that the rooms are small.... but lets be honest, it's NYC and all rooms are small. If we all had unlimited funds I'm sure we could find something bigger :o)

The room was perfectly sized and gave us all we needed - which was a base while we ran all over the city! The free coffee, tea, pastries and biscuits during the day were a huge bonus and the free evening wine and cheese was brilliant. The generosity of this hotel cannot be faulted!!

We hope to return again soon. We'd love to stay again.

Thanks to all the staff, you do an amazing job!!!

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LeeLeeBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Library Hotel by Library Hotel Collection

Property: Library Hotel by Library Hotel Collection
Address: 299 Madison Avenue, New York City, NY 10017-6298
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in New York City
#3 Romantic Hotel in New York City
#5 Luxury Hotel in New York City
#5 Family Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Library Hotel by Library Hotel Collection 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Library Hotel boasts over 6000 hand-selected books organized by the Dewey Decimal System. With a very central midtown Manhattan location, the hotel is within walking distance of The New York Public Library, Grand Central Terminal, The Empire State Building and Times Square, to name just a few. Take advantage of The Library Hotel Collection’s signature Continental Breakfast Buffet and evening wine and cheese reception in our Reading Room. Cappuccino, water, fruit, cookies and pastries are available in this space for our guests 24 hours a day. Also included with your reservation is complimentary WiFi and passes to the nearby New York Sports Club. Visit our indoor and outdoor rooftop, Bookmark’s Lounge, for literary themed cocktails and small plates. ... more   less 
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Also Known As:
Library Hotel New York City
The Library Hotel

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