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“Great hotel...great location, great staff!”

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Library Hotel by Library Hotel Collection
Ranked #6 of 466 Hotels in New York City
Certificate of Excellence
Bloomfield Hills, Michigan
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great hotel...great location, great staff!”
Reviewed 14 September 2012

We have stayed in many hotels around the world and our experience at The Library was one of the best ever.
Wonderful service from the entire staff, comfortable, well-equipped rooms (themed after the Dewey Decimal system!) would be enough but then there is complimentary Continental breakfast, and wine and cheese in the afternoon.
One of our party was having a birthday and when the staff learned about it, they asked what they could do to make it to help with the celebration and procedded to send Prosecco to their room.
I would gladly make this my "home away from home" in New York!

  • Stayed August 2012, travelled with friends
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BloomfieldHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Kilgore, Texas
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2012

Stayed for two nights in a deluxe double on the fifth(?) floor, the science floor. We had the mathematics room, 501, at the end of the hallway. While the room was small, it was attractive and comfortable, with everything we needed. Room safe and flat screen TV behind a door, mini bar behind another door in the built-in cabinets. Small closet with ironing board and iron. There was a bottle of red wine and belgian chocolates awaiting our arrival. We had prepaid, which gave us a discount on the price. Free wifi in the room worked well. Nice sized bathroom. Free bottled water and ice, just call front desk. The (free) wine and cheese reception from 5 - 8 pm was quite nice, with quiet music in the background, prosecco and cab and chardonnay, coffees, cheeses and fruit, crackers, nuts, newspapers, good wifi connection, and of course the ubiquitous books floor to ceiling around the room. The bar on the fourteenth floor was booked with a private party the first night and was noisy and crowded, but there was still a room for hotel guests. Cocktails were expensive but quite good ($14 - $19 each) and the beef sliders were top notch. Breakfast (also free) was mainly breads, small pastries, cold cereal, fruit, coffees, teas. During the day free coffees, teas, fruit flavored waters, cookies are available. Room service dinner on the second night was from the bistro downstairs, promptly delivered. Burger was excellent, as was the chocolate brownie with vanilla ice cream. The staff were welcoming and truly knowledgable about the area. Definitely a top notch experience for our stay.

Room Tip: Ask for a room on a higher floor. Madison Avenue is noisy at all hours, especially early a.m. trash...
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  • Stayed September 2012, travelled as a couple
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Helpful?
Thank classic21traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 September 2012

My new husband booked The Library Hotel for the final two nights of our NYC honeymoon and it was the best decision he could have made. Before we'd even left Australia the quality of service was evident in the brilliant email communication from the Reservations Manager Timothy Gerhold and the friendly manner in which he informed us of what room would be best suited to us for our stay. When we arrived the staff were gorgeous, making us feel special, congratulating us and upgrading our room. Once in the room we received a beautiful bottle of Prosecco and a congratulatory card. The hotel itself is stunning and we fell in love with the boutique feel, location and little extras, like the wine and cheese evenings.

Room Tip: The fitness centre isn't located at the hotel, but isn't far at all and certainly worth the...
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  • Stayed August 2012, travelled as a couple
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Helpful?
1 Thank Janelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 September 2012

A lovely quiet hotel, an oasis amidst the noise of New York. Close to Grand Central for the Oyster Bar and the subway and walking distance to Time Square, Broadway and more. Our room was small and the bed only a double but the bathroom was lovely and the shared spaces meant we did not need more space in the room. The complementary breakfast and wine and cheese were great beginnings to the day and the evening out respectively. Really loved the hotel and would stay there again!

Room Tip: If you can afford the extra cost book a room with a queen or bigger bed.
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Kris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville, North Carolina
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 September 2012

Chose this hotel based on reviews from Trip Advisor and glad we did. From making our reservation to our check out the staff could not have been better, and attention to detail was outstanding. This was a special anniversary occasion and we found a thoughtful note and a bottle of wine in our room. Being able to have a lovely breakfast right in the hotel was a wonderful convenience, and the wine and cheese in the afternoon a treat after a day of sightseeing. Everything about this hotel is tastefully done and meant to make you feel like a truly valued "guest". Will definitely recommend to friends and chose for our next New York trip.

  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
1 Thank hardtoplease75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Florida
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 September 2012

We were celebrating our 25th Wedding Anniversary and booked a deluxe room. From the moment we first entered the Library Hotel we felt special. It seemed very personal. They seem to pay attention to every detail. We were told when our room was ready that we were upgraded to a junior suite and when we entered our room there was a personalized note wishing us a happy 25th along with a bottle of Bubbly. What a surprise that was. This is a clean and tastefully decorated hotel with a staff that really aim to please. Thank You for making our special celebration even more special.

  • Stayed September 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Myhappytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, England, United Kingdom
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 September 2012

We picked this hotel based on reviews from trip advisor, and couldn't have made a better choice for our first trip to New York.
Before our journey we had great communication from staff in the hotel, and they were very happy to help with any queries. Due to our trip being for a special occasion, a bottle of prosecco awaited us in our room.

We booked a queen deluxe room, which was ample sized for the two of us during our 6 day visit and was beautifully decorated. The bathroom was spotless too. We slept very well in the large comfortable bed.
The maid service was impeccable, the room was rigorously cleaned, replenished with bottled water, soaps etc, and even a weather report each day.

As others have mentioned, breakfast was light and healthy consisting of pastries, fruit, cereal and yoghurts which we found refreshing compared to the mammoth food portions elsewhere. The coffee machine churned out some great americano's! During 5-8pm the free drinks and snacks were excellent, there was an endless supply of red and white wine, plus prosecco along with olives, cheeses, biscuits and pastries. Drinks were allowed to be taken up to the rooftop bar, which was a bonus!

Location wise we found we were within walking distance from most things we wanted to see and do around NYC, or otherwise in a position to easily hail a cab. Underneath the hotel there is a very nice Madison & Vine restaurant which we ate in a few times.

A few minor points; our room seemed to be quite dimly lit which proved tricky when getting ready in the evening. We also had to put down a fairly hefty breakage's deposit, which was a bit of a shock. Also in the room the international power socket was in an awkward location.

Overall a very impressive, clean hotel, with some incredibly friendly staff.

We highly recommend this hotel, and will definitely stay here again if we ever return to NYC.

Room Tip: Pay extra for queen deluxe if you're concerned about room size.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomPearson_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Library Hotel by Library Hotel Collection

Property: Library Hotel by Library Hotel Collection
Address: 299 Madison Avenue, New York City, NY 10017-6298
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in New York City
#3 Romantic Hotel in New York City
#5 Family Hotel in New York City
#5 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Library Hotel by Library Hotel Collection 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Library Hotel boasts over 6000 hand-selected books organized by the Dewey Decimal System. With a very central midtown Manhattan location, the hotel is within walking distance of The New York Public Library, Grand Central Terminal, The Empire State Building and Times Square, to name just a few. Take advantage of The Library Hotel Collection’s signature Continental Breakfast Buffet and evening wine and cheese reception in our Reading Room. Cappuccino, water, fruit, cookies and pastries are available in this space for our guests 24 hours a day. Also included with your reservation is complimentary WiFi and passes to the nearby New York Sports Club. Visit our indoor and outdoor rooftop, Bookmark’s Lounge, for literary themed cocktails and small plates. ... more   less 
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Also Known As:
Library Hotel New York City
The Library Hotel

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