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“Fantastic hotel”

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Library Hotel by Library Hotel Collection
Ranked #6 of 467 Hotels in New York City
Certificate of Excellence
Toronto, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fantastic hotel”
Reviewed 17 September 2013

I can't say enough about this hotel. The staff have got to be the best in New York. They were helpful right from the time of booking. We used the car service they offered to pick us up at the airport- a stretch limo showed up- made me feel like a celeb ( on my birthday to boot!) cost was only slightly more than what we have paid in the past for a cab. The front desk Staff knew us by name when we arrived and noted that it was my birthday - in our room was a complimentary bottle of wine with a lovely birthday note. The room was spacious, modern, clean and quiet. We had a great view of the NY library. The location was super. We were able to walk everywhere. Breakfast was included and was delicious with a wide selection of options. Daily wine and cheese ( or cappuccino/tea and pastries if you preferred) were offered in the same lounge. Was a great quiet place to rest after a long day of touring the city. If you stay here you will not be disappointed. We will definitely be going back.

Room Tip: We had a corner room on the second floor facing Madison Avenue. Room was superb.
See more room tips
  • Stayed January 2013, travelled as a couple
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Helpful?
2 Thank Johanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2013

My daughter and I recently spent fourteen wonderful nights in this quite unique hotel serviced I believe, by the nicest, most generous, courteous staff in New York. From the moment we booked our accommodation to our time of departure, the staff were amazing, just amazing! I know New York thrives on good service, however the staff at this hotel just have this enthusiasm for their job that makes it so special. We were always happy to return to our comfortable suite, being greeted at the hotel entrance and asked about our day, never intruding, always attentive. Our room was spotlessly cleaned, with extra bottles of water left daily, a wifi that worked like wonder, air conditioning thoughtfully left on by housekeeping, daily little touches that made it feel like home. The complimentary continental breakfast, served in the elegant Reading Room by the wonderfully attentive staff, was just what we needed before heading off every morning. Centrally located, near so many major sites and with the Grand Central Terminal around the corner being an added bonus, we found the hotel reasonably quiet for such central location. To Tim, Gabriella, Justine, Bill, Alvin, Christian, Anna and to the many other wonderful staff, a big thank you for making our stay so special!!!

  • Stayed August 2013, travelled with family
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Helpful?
2 Thank MariaK170913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 16 September 2013 via mobile

We were lucky to stay at this hotel for 8 nights

Top quality from check-in, cleaning of rooms, breakfast, free wine in the evening etc

Everything wonderful, thanks to everybody. Would definitely recommend.

We had the petite room which was perfect for our needs. The room is a little small which you would expect for a city.

Free wifi excellent

Location perfect

Have no negative comments at all.

Stayed September 2013, travelled as a couple
Helpful?
2 Thank DeniseBr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2013

My husband and I spent two nights at the Library Hotel after finishing a tour in New York. The location was excellent being close to Grand Central Station, Bryan Park and Times Square. Our room was lovely, clean and the décor very nice. We stayed in a deluxe queen room and although the rooms are compact, everything you needed was in the rooms. Very comfortable bed and pillows. The daily continental breakfast buffet and wine & cheese reception were very good with excellent service from the staff. We also dined at the Madison & Vine wine bar which was very good as well. I found the Library Hotel tranquil and a wonderful place to stay. Just wish I could have stayed longer.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Annette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 14 September 2013

Library Hotel is terrific, nicely decorated, extremely clean, wonderful, helpful staff, a great value including breakfast and wine in the afternoon, lovely roof deck and library, a great value and a convenient location just a block and a half from Grand Central

  • Stayed September 2013, travelled solo
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Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 September 2013

We spent a wonderful seven nights at The Library hotel on our first trip to NYC. This was a real treat for us, which we had saved up for for some time, and we were not disappointed.

The room was very clean, comfortable and attractive. The breakfasts were delicious, and a real bonus as we found many hotels in the same price bracket do not include breakfast. The complimentary cheese and wine reception (including prosecco!) was excellent and we enjoyed it every night before heading out. The reading room in which the wine and breakfast is served is beautiful and relaxing.

The free WiFi is another great bonus. The signal was a little weak in our tenth floor room, but fine in the reading room.

The staff were friendly, welcoming and attentive without being intrusive. We felt comfortable and at home despite the hotel being an expensive treat for us; I think I would have felt out of place in some other hotels in the same price range. The hotel has plenty of character and is in an excellent location - we walked to many of the main tourist sites, and Grand Central is just around the corner for longer trips.

Book a stay - you won't be disappointed!

  • Stayed September 2013, travelled as a couple
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Helpful?
5 Thank Laura_W002013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurel, MD
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 September 2013

We stayed here during a weekend visit to NYC. It was a bit of a splurge, but we simply could not have enjoyed ourselves more. Considering its location, the hotel is very quiet. While our Deluxe Queen room was smallish, it was immaculate and very nicely appointed. The bed was very comfortable. The bathroom was beautiful, and hot water was almost instant. The hotel staff was very helpful and cheerful at all times. Their buffet Continental breakfast was very good, and they also have complementary wine and cheese every evening before dinner. Overall, they work very hard to take care of their guests and give them a wonderful, intimate experience. Hotel location is perfect: close to the NY Public Library and Grand Central Station, and a short walk to Times Square. For a special occasion, you really couldn't do better.

  • Stayed September 2013, travelled as a couple
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Helpful?
3 Thank LizLaurel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Library Hotel by Library Hotel Collection

Property: Library Hotel by Library Hotel Collection
Address: 299 Madison Avenue, New York City, NY 10017-6298
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in New York City
#3 Romantic Hotel in New York City
#5 Family Hotel in New York City
#5 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Library Hotel by Library Hotel Collection 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Library Hotel boasts over 6000 hand-selected books organized by the Dewey Decimal System. With a very central midtown Manhattan location, the hotel is within walking distance of The New York Public Library, Grand Central Terminal, The Empire State Building and Times Square, to name just a few. Take advantage of The Library Hotel Collection’s signature Continental Breakfast Buffet and evening wine and cheese reception in our Reading Room. Cappuccino, water, fruit, cookies and pastries are available in this space for our guests 24 hours a day. Also included with your reservation is complimentary WiFi and passes to the nearby New York Sports Club. Visit our indoor and outdoor rooftop, Bookmark’s Lounge, for literary themed cocktails and small plates. ... more   less 
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Also Known As:
Library Hotel New York City
The Library Hotel

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