We chose the Library Hotel after much research, and happily report that while there were a few minor inconveniences, this trip was an amazing escape to NYC.
Greeted at the door upon arrival, we were checked in and on our way to the 8th floor room in no time. The room was small, as expected, but well thought out and comfortable for two. We were not able to square dance in the room, but neither of us know how, so not a big deal. The bathroom was small but laid out nicely, with good water pressure and nice amenities. Thermostat was responsive and kept the room cool on a hot weekend. TV was tiny (previous reviewer compared it to an iPad, and that is spot on). Large closet, plenty of drawers to tuck stuff away, and an iPod dock. Plenty of outlets, and large clean windows overlooking the corner of Madison and 41st. The bed was a queen, overly firm but didn't affect sleep. I did see, too late, that you can call for a foam topper for the mattress so that may have made it a non issue.
The breakfast and afternoon wine and cheese reception were both very good. Breakfast had a great assortment of options and a great coffee machine that pleased the coffee aficionado in us. The staff here was awesome...ever-present without being in the way. The afternoon reception had wine, cheese, crackers, veggies, and cookies that hit the spot to come back to and regroup after a hot day in the city.
The concierge was fantastic...like our own personal guide for the city with great recommendations for show, dinners, and tours. He was incredibly helpful and knowledgeable, and made our trip even better! Thanks Tim. The other employees that really stood out (All were fantastic, right down to the invisible housekeeping and nightly turndown service.) were the gal at the desk from California and the night doorman/bellman that ran up to the intersection and stood in the pouring rain, at the height of rush hour to hail a cab for us. He came back 15 minutes (yes, 15!!) later with a cab...unbelievable customer service and dedication. Sorry I cannot recall either name, but know that all the employees here are perfectly suited for careers in hospitality. These aren't just people who took the job, they are here because they know what it takes to be a part of a great team.
We ate at the restaurant one night. Service was on the slow side but it made it a leisurely visit, not hustled out to turn the table for the next group.
One elevator was down during our stay, which made for some long waits, and we never made it up to the rooftop bar, as the afternoon/evening crowds (non-guests) took the place over and made it impossible to get to. I am sure it is nice as we checked it out one morning, but definitely not worth the crowding.
While there are some less than stellar reviews sprinkled amidst the glowing ones, have no fear booking here; you will not regret it. In fact, you will become a repeat customer, as we did.
- Official Description (provided by the hotel):
- The Library Hotel boasts over 6000 hand-selected books organized by the Dewey Decimal System. With a very central midtown Manhattan location, the hotel is within walking distance of The New York Public Library, Grand Central Terminal, The Empire State Building and Times Square, to name just a few. Take advantage of The Library Hotel Collection’s signature Continental Breakfast Buffet and evening wine and cheese reception in our Reading Room. Cappuccino, water, fruit, cookies and pastries are available in this space for our guests 24 hours a day. Also included with your reservation is complimentary WiFi and passes to the nearby New York Sports Club. Visit our indoor and outdoor rooftop, Bookmark’s Lounge, for literary themed cocktails and small plates. ... more less
- Reservation Options:
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- Also Known As:
- Library Hotel New York City
- The Library Hotel