Our 5 night stay at the Library hotel was quite nice. I've never been to New York before, and was excited to stay in a manhattan hotel that was right in the thick of things. The hotel is located close to the New York Public Library and Grand Central Terminal, as well as a fair walk (20min) from Central Park. The rooms were small, but nicely furnished, I realize that space is limited in manhattan. The hotel offered a complimentary wine and cheese every night which was delightful! Breakfast in the morning was also very nice, they offered many cereals, muffins, coffees, teas, fresh fruit, oatmeal and juices. There is also a rooftop bar/lounge which is very pretty. The staff was polite for the most part. Upon checking out we realized we had been charged for using the phone in the room. The staff that we initially dealt with in trying to correct this was extremely rude and told us "it was ridiculous for you to assume using the phone was free" and that "at this hotel, we don't NEED you to stay here, we get enough business as it is." Once that statement was said, an assistant manager came over to apologize and helped us with the bill. She told us that we were right in that it doesn't actually say on the phone in the rooms that there is a charge for using them and she quickly removed the charges from our bill. Other than the rudeness of the one desk staff I would say our experience at the Library hotel was excellent. I'm sure there are other hotels in New York that are worth checking out where they would be extremely glad to have you stay as a guest. I will never forget that desk staff telling me "we don't NEED you to stay here...". And that is very sad!
- Official Description (provided by the hotel):
- The Library Hotel boasts over 6000 hand-selected books organized by the Dewey Decimal System. With a very central midtown Manhattan location, the hotel is within walking distance of The New York Public Library, Grand Central Terminal, The Empire State Building and Times Square, to name just a few. Take advantage of The Library Hotel Collection’s signature Continental Breakfast Buffet and evening wine and cheese reception in our Reading Room. Cappuccino, water, fruit, cookies and pastries are available in this space for our guests 24 hours a day. Also included with your reservation is complimentary WiFi and passes to the nearby New York Sports Club. Visit our indoor and outdoor rooftop, Bookmark’s Lounge, for literary themed cocktails and small plates. ... more less
- Reservation Options:
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- Also Known As:
- Library Hotel New York City
- The Library Hotel