By far the worst hotel service I have ever experienced. All the staff were exceptionally rude an unprofessional. The cleaning staff and management were the worst. The cleaning lady walked in twice while my girlfriend and I were in the shower - proceeded to open the bathroom shower curtain and wouldn’t leave when we told her to get out of the bathroom. She finally walked out of the bathroom and we thought she left, only to find out that she was still in the room and then decided to come back into the bathroom for a second time. Again opening the shower curtain. (She had a cell phone in her hand and may have been taking pictures. She would not show me the phone when I asked her to see it.) I had to walk out of the bathroom without any clothes on and escort her out of the room. The room door was locked from the inside and the do not disturb sign was on the door. We later found out that she called hotel maintenance to open the door. When I spoke with the general manager (Rafeeq Mohamed) about this incident he said it was normal hotel policy and that nothing was wrong. He then started yelling and swearing at me. My girlfriend and I were so disappointed. If you are planning a on having a good time in the city avoid this hotel by all means.
- Official Description (provided by the hotel):
- The newly renovated nyma offers clean and elegant accommodations with free wireless Internet access, flat screen TVs, a fitness center, complimentary continental breakfast, free calls within the US and a lot more! ... more less
- Reservation Options:
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- Also Known As:
- Manhattan Red Roof Inn
- Red Roof Inn Manhattan
- Red Roof Inn New York City
- New York City Red Roof Inn