The hotel is absolutely fabulous in terms of location, staff and service but it appears to be deteriorating. There is no bar or hotel restaurant, although there is one that is currently being renovated. The general appearance of the common areas and the lackluster approach to details was truly unimpressive for a property of this stature and with this potential. The views over the park were truly incredible (request this and if available, take it), the rooms and bathrooms were spacious but it lacks refined service levels.
Housekeeping services were mediocre. The concierge did not fulfill my preorder. At the same time the help from the doormen and the front desk were impeccable.
- Official Description (provided by the hotel):
- While constantly on the cutting edge, it is timeless tradition that makes New York City a favorite destination for so many. And whether it is taking afternoon tea in Star Lounge, or joining the noontime ritual of feeding the Central Park carriage horses across the street, guests of The Ritz-Carlton New York, Central Park will find tradition stands elegantly proud on Central Park South. ... more less
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- Also Known As:
- Ritz Carlton New York City
- Ritz New York City
- New York City Ritz Carlton
- Ritz Carlton Central Park
- Ritz Carlton Manhattan