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“Never Disappoints”

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The Ritz-Carlton New York, Central Park
Ranked #37 of 473 Hotels in New York City
Certificate of Excellence
Reviewed 3 April 2014

We stay at the Ritz Central Park when we are in NYC. They know you, they are happy to see you return, and that great treatment starts at the front door with Joe, Al, Felix, and all the bellmen and extends to the front desk, concierge and then continues to the Bar, where Norman and Eric are true professionals.
Rooms are well appointed, clean and the housekeeping staff is excellent as well.
The location is as good as it gets, bordering CP on the South side and in a perfect Midtown spot.
We will be back.

Stayed: March 2014, travelled with family
3  Thank Jjs57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick R, General Manager at The Ritz-Carlton New York, Central Park, responded to this reviewResponded 5 April 2014

Dear Jjs57,
I am thrilled to read you were impressed with so many different facets of your stay. All of our ladies and gentlemen such as Joe, Al, Felix, Norman are truly committed to providing the finest personal services and experiences. It is because of their dedication to our guests that we are one of the most iconic hotels in our market. We truly appreciate your wonderful review and look forward to your return visit.

Regards,
Erden Kendigelen
Hotel Manager

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892 - 898 of 1,598 reviews

Reviewed 30 March 2014

Just returned home today from a 4 day trip to New York City. The Ritz-Carlton New York, Central Park is one of the prettiest hotels I've ever stayed in. Starting with location, it is in the best area of NYC. Directly across from Central Park and away from all the craziness of Times Square. You don't need to be in the heart of Times Square to be close to everything. We had no problem walking everywhere even in the pouring rain! We walked the entire stay in New York and the Ritz is convenient to everything. The rooms are impeccable. Very clean and very spacious. I cannot say enough about service. The doormen are helpful and very very friendly. The font desk staff very very courteous. Call for extra towels and within minutes your needs are taken care of. All of the staff were wonderful. Great lounge and restaurant. Wonderful food! Anything you need they will help you. With my next trip to NYC I will definitely stay at the Ritz again! Thank you for a wonderful experience!

Stayed: March 2014
3  Thank Christine701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick R, General Manager at The Ritz-Carlton New York, Central Park, responded to this reviewResponded 5 April 2014

Dear Christine701,
Thank you for your taking the time to share your experience. It is wonderful to read that you had a fantastic visit at our property. We look forward to welcoming you back in future.
Regards,
Erden Kendigelen
Hotel Manager

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Reviewed 28 March 2014

Went to New York last summer to celebrate our anniversary and visit friends. Wanted to stay in the Central Park South area so chose this hotel. The hotel was truly spectacular with it's charm and beauty, fantastic location and wonderful staff. Room was beautiful and staff were very helpful.

  • Stayed: August 2013, travelled as a couple
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2  Thank patrick0027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick R, General Manager at The Ritz-Carlton New York, Central Park, responded to this reviewResponded 5 April 2014

Dear Patrick0027,
Our ladies and gentlemen takes great pride in the level of service we provide and we are extremely thankful to you for taking the time to share your wonderful experience.
Regards,
Erden Kendigelen
Hotel Manager

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Reviewed 28 March 2014

Every vist to NY for the last 10+ years has included a quick and sometimes longer visit with Norman the bartender at the Star Bar at the Ritz on Central Park South. It is like being back in a lovely, comfortable place, where yes they do know your name. Norman is the Mayor of this bar and he is the quintessential New York bartender. He knows everyone and they all know and adore him. I can't say enough good things about this man and his bar. Watch him make and pour a martini..he makes it so exactly that when he pours it into the class, it come just to the top. Perfection. Year after year, he is written up at one of the top 10 bar tenders in NY.

  • Stayed: February 2014, travelled on business
    • Value
    • Service
Thank MrTravelinman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick R, General Manager at The Ritz-Carlton New York, Central Park, responded to this reviewResponded 5 April 2014

Dear Mr. Travelinman,
I am delighted to see that you had a fantastic experience at the Star Lounge and truly appreciate your recognition of the memorable service provided to you by Norman. We will ensure that Norman receives the best recognition for his commitment and dedication and we look forward to the welcoming you back and serving you again in the refined ambiance and service excellence for which we are known.
Regards,
Erden Kendigelen
Hotel Manager

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Reviewed 23 March 2014

The Ritz Carlton at Central Park is ideally located at a prestigious NYC address, and the service and amenities at this landmark property are what you come to expect from a Ritz.

We have stayed here before, as well as many other Ritz properties, and we were just as impressed as we always are. We came to celebrate our 2nd wedding anniversary, and we were upgraded to gorgeous room on the 9th floor overlooking Central Park, the same place where we were engaged! Upon entering the hotel, everyone made us feel welcome and they were attentive without being obtrusive. The rooms are spacious (by NYC standards they are huge) and meticulously appointed. We booked the Club Level (well worth the extra $) and upon returning from afternoon tea, we were greeted with a beautiful display of chocolate covered strawberries that read "Happy 2nd Anniversary" left with a card, in our room. It was a lovely surprise. The staff truly cares about making you feel special.
This hotel is the perfect sanctuary from the hustle and bustle of the city, but its still in the middle of all the action when you step outside the doors. I highly recommend this hotel, it is the perfect blend of sophistication and elegance in Manhattan. There is absolutely nothing to complain about at this property. You will not be disappointed!

  • Stayed: March 2014, travelled as a couple
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3  Thank susieb1206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick R, General Manager at The Ritz-Carlton New York, Central Park, responded to this reviewResponded 24 March 2014

Dear Susieb1206,

Thank you for your lovely review and we truly appreciate your time and high remarks about our hotel. We are so pleased that your second anniversary with us was such a memorable one. We continuously strive to anticipate the needs of our guests and to offer the very best in service. Your sincere words mean so very much and we look forward to welcoming you back and serving you again for your 3rd anniversary!

Regards,
Erden Kendigelen
Hotel Manager

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Reviewed 22 March 2014

Beautiful room with great bedding but the hotel is really not what I think of when I think Ritz Carlton. Small, very small lobby which we could never find a seat in with slow service. Great location but overall I din't care for the layout of this choppy hotel. Service and people were very helpful but...for the $$$ I expected more....oh well!

  • Stayed: November 2013, travelled as a couple
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1  Thank tferraro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick R, General Manager at The Ritz-Carlton New York, Central Park, responded to this reviewResponded 24 March 2014

Dear Tferraro,

Thank you for sharing your experience at our hotel recently. Please accept my apologies for the limited seating and slow service in our lounge. We take great pride in the level of service and attention to detail that we are able to provide our guests. Certainly, in your case, we failed to meet several basic expectations and for this I truly apologize. We certainly look forward to the opportunity of welcoming you back and serving you in the refined ambiance and service excellence for which we are known. If I may be of any assistance to you in the future, please do not hesitate to contact me directly at (212) 521-6033.

Erden Kendigelen
Hotel Manager

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Reviewed 15 March 2014

This is a good hotel well located and not stupidly priced although you do have to deal with the hotel direct to get a better price. The staff are friendly and helpful although not intrusive and if you get the opportunity to stay on the Club Level it is worth the little extra. Rooms are good without being great for size but then this is New York and over looking Central Park. The views of the park are one of the best we have had in many stays in the Big Apple.
Overall it is a good hotel well located for the many things NYC has to offer and is not too expensive and is certainly child freindly. Worth a visit!

Room Tip: pick a Club Room if you can with a Park View
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  • Stayed: March 2014, travelled with family
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Thank neil m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick R, General Manager at The Ritz-Carlton New York, Central Park, responded to this reviewResponded 18 March 2014

Dear Neil M.,

We appreciate your review and compliments. We are glad to hear that overall you had a pleasurable time during your visit. Thank you for choosing us and look forward to your return.

Sincerely,
Erden Kendigelen
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton New York, Central Park

Address: 50 Central Park South, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in New York City
#21 Romantic Hotel in New York City
#29 Family Hotel in New York City
#33 Luxury Hotel in New York City
#97 Business Hotel in New York City
Price Range: £483 - £1,175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Central Park 5*
Number of rooms: 259
Official Description (provided by the hotel):
While constantly on the cutting edge, it is timeless tradition that makes New York City a favorite destination for so many. And whether it is taking afternoon tea in Star Lounge, or joining the noontime ritual of feeding the Central Park carriage horses across the street, guests of The Ritz-Carlton New York, Central Park will find tradition stands elegantly proud on Central Park South. Discover our luxury Central Park hotel in the heart of Manhattan near the best shopping on 5th Avenue. ... more   less 
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Also Known As:
Ritz Carlton New York City
Ritz New York City
New York City Ritz Carlton
Ritz Carlton Central Park
Ritz Carlton Manhattan

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