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“Good stay in mid town”

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TRYP New York City Times Square South
Ranked #165 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Vienna, Virginia
1 review
“Good stay in mid town”
Reviewed 29 July 2014

We stayed for 2 nights over the weekend. The stay was pleasant with some hiccups
Pros:
1. good location - 2 blocks from Penn Station and Penn station metro stop is in the same block
2. helpful staff - All the staff members were pleasant and try to help us
3. good room - we stayed on the 5th floor. The room was clean and the king bed was very comfortable

Cons:
1. Fan: the fan was next to the bed and every time it starts, it woke us up. I asked if there is any way to keep the fan on but the staff said the feature was disabled intentionally. I am not sure why they did. Only way to minimize the disturbance by the fan was keeping the room very cold like 65 so that the A/C cannot keep up with the temperature setting.
2. Paper thin wall: the room we stayed had a connection to the room next and we were able to hear every single thing. Unluckily we had to bear the children's screaming until 1 AM.

FYI
1. Initially we got placed in the first floor with a complimentary upgrade. The room in the first floor is bigger than the other rooms but it is very dark and slightly damp.
2. Our friend got 1501 - the top floor with a balcony which provided a great view. I would stay in 1501 next time.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank bskim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben E, Manager at TRYP New York City Times Square South, responded to this review, 4 August 2014
Thank you for choosing the TRYP Time Square South Hotel. It was an absolute pleasure accommodating you during you stay.
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  • Value
  • Cleanliness
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Portland, Oregon
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 July 2014

The hotel location is very convenient being close to the subway and Penn station. It's also close to the empire state building and times square. Rooms are very nice and clean ( I like hardwood floors)

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paolo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben E, Manager at TRYP New York City Times Square South, responded to this review, 4 August 2014
Thank you for taking the time to share your feedback of the TRYP Times Square South. I am glad to hear that we could meet your needs with our facilities and location. Indeed our location is perfect for guests wishing to venture out and enjoy the city via Mass Transit. Thank you again for choosing our property, we look forward to accommodating you in the near future.
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London, United Kingdom
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 July 2014

Stayed with a family of 5 in a Premium Room. Options for this size of group in one room in NYC is limited but the price paid compared well with Hyatt Place/Doubletree Suites options. Main additional benefit was two bathrooms. Main weakness was that wooden flooring and furniture felt a little utilitarian.

Location was not as good as I would have liked......just remember that Times square starts at 42nd street and extends to 55th and beyond to Central Park so a long walk with the kids particularly in the evenings when we tended to draw towards Times Square and Hells Kitchen. However very convenient for Empire state building and Penn street subway at the end of the block for travelling downtown to the financial district.

Staff friendly. Computers free for printing boarding passes etc. Free Wifi....but slow and inconsistent in the room. Checkout 12 noon and $6 for 5 bags to be held for the afternoon so not complimentary. Didn't use the restaurant as dining opportunities within 5 mins walking was huge.

Overall a good stay..... but this is a 3 star hotel and offers solid 3.5 star product/service and therefore the good TA ratings. It is not a 4 star product even though it receives a 4+ star TA rating presumably on value. Next time I would try somewhere else......our stay was good but there are so many other options in New York.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank RJaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben E, Manager at TRYP New York City Times Square South, responded to this review, 28 July 2014
Thank you for choosing the TRYP Times Square South. We are delighted you enjoyed your stay with us. We appreciate your kind comments, and we really look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 July 2014 via mobile

We stayed for 7 nights early July and loved it here.
Check in was easy and simple, we had lots of luggage after six weeks on the road and our hire car was parked out the front for an hour whilst we settled in. The staff helped unload and get us checked in. I asked for a larger room as we know how small New York hotel rooms can be. No problem.
Our room was HUGE by New York standards. The rooms decor is fantastic, modern and comfortable. Bed was one of the best in the whole six weeks of our trip.
The hotel is clearly new and everything was spotlessly clean. The bathroom shelving is limited, but I'm looking to find a negative.
We did have a problem getting a refrigerator delivered. Took a couple of days and a few requests. After much apologising, she wrote our room number down incorrectly, fridge was delivered. Free breakfast for 2 was provided by way of thanks for our patience, without us asking for compensation.
Happy hour at the bar is great, with good food as well! The free cookies or fruit and iced drink every afternoon is a great touch.
We definitely recommend staying here. Great staff, great rooms, great location.... What more do you want?

Stayed July 2014, travelled as a couple
Helpful?
Thank Brett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben E, Manager at TRYP New York City Times Square South, responded to this review, 27 July 2014
Thank you so very much for your outstanding review and awesome recommendation! That is very high praise indeed! It also sounds like you great time. Thank you for staying with us, and from all of us here at the TRYP Times Square South Hotel, we look forward to seeing you again soon!
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Bellevue, WA
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

Very clean hotel. And comfortable plush bed and pillows. Husband and I enjoyed our 1br, and our 2 college/high school aged girls loved having their own space sleeping on the pull out sleeper couch in the living area with their own separate bathroom and shower! Very centrally located to many of the sights, 3 blocks away from Penn Station train station with we took from EWF airport. One block away from the convenient subways. Would definitely stay here again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Bobas4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben E, Manager at TRYP New York City Times Square South, responded to this review, 27 July 2014
Thank you for choosing the TRYP Times Square South. We are delighted you enjoyed your stay. We really appreciate your very nice review and comments about our hotel. Take care, and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TRYP New York City Times Square South

Property: TRYP New York City Times Square South
Address: 345 West 35th Street, Steps to Times Square, High-line, Etc, New York City, NY 10001-1701
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#5 Green Hotel in New York City
#87 Family Hotel in New York City
#114 Business Hotel in New York City
#125 Luxury Hotel in New York City
#147 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — TRYP New York City Times Square South 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
Tucked into the heart of Manhattan at 345 West 35th Street, between 8th and 9th Avenues, TRYP New York City Times Square South is so central, so packed with fun, and so "New York"… You will truly feel like you Own the City. This is the first TRYP hotel we open in the U.S., part of a family of exciting properties in the world’s most attractive hotspots including Berlin, Madrid, Barcelona, Buenos Aires, Frankfurt and Paris. We rebuilt and redesigned this hotel in a retro building site smack dab in the middle of major metro business centers and most of New York City's top attractions. You'll be poised to take advantage of primo shopping and dining, Times Square, the Empire State Building and the ever-exciting Madison Square Garden.Besides our spacious TRYP Rooms, TRYP New York City Times Square South features signature rooms that have become defining elements of the TRYP brand. Our Fitness rooms come with a fitness machine and complimentary workout gear. Family rooms are the ideal choice for families with small children: bunk beds for kids and an oversized bed for parents. And our Media rooms are stacked with 55" TVs, surround sound, popcorn makers, Nintendo Wii, iPod "dock," 3D glasses, Blu Ray player and a multiple media connectivity panel. We’re sure that you’ll be in awe of the grand open environment of our Plaza Central, where you can relax, meet up with colleagues or make new friends. But our attention to detail doesn’t stop there. We also keep your heart pumping with a 24x7 fitness center and we’ll help you host the event of the year with 2,100 sq. ft. of meeting space that accommodates up to 100 people. Welcome to the first Tryp Hotel in the Americas, the Tryp Times Square South Hotel. ... more   less 
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Also Known As:
Tryp Times Square South Hotel New York City

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