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“Would stay again”
Review of Park South Hotel

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Park South Hotel
Ranked #58 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 14 January 2012

This was my third trip to New York, I have have always said closer to Times Square, this location was a little further out but only cost around 10 dollars in a taxi to where ever we wanted to be, which counteracted to high charge of hotels close to Time Square, especially at New Year!. The room was small, but then we just booked the normal queen room, it was very clean and the bathroom was a good size and we got clean towels every day. We had a room on the 5th floor and it was very quiet and the bed was very comfortable. We found the staff very helpful and friendly, a lot better then some of the bigger chain hotels which I have stayed in. The doorman was extremely helpful and arranged a luxury car to take us back to the airport, this only cost about 15 dollars more but was so worth it has there was four of us travelling and we had 6 big cases between us.

My only thing about this hotel is the lack of closet space, but we managed, I would book a bigger room next time, if the price was ok.

It you are looking for a good value, clean and friendly hotel, I would definitely book here. The breakfast is a bonus too, you can even take your coffee to go.

  • Stayed: December 2011, travelled as a couple
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3  Thank Clara1974_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 January 2012

Before going, I looked at the reviews already posted on this site. I would say most are pretty accurate. But I will add a couple of my own comments as well.

The hotel was clean and there was enough room for all 4 of us girlfriends. We did have to get strategic on where we put the suitcases and such, but we made it work and it wasn't as bad as I was prepared for it to be. For whatever reason, we consistently had 3 sets of towels with 4 of us staying. A little frustrating but everytime we asked for more, someone was at the door in less than 5 minutes.

The breakfast was a good selection, but the dining room is small and if we went down later (9am-10am) there could be a pretty good line up of people waiting for a table. Sometimes we just zipped in, grabbed what we wanted and ate in the room.

The staff were helpful and friendly. The location overall was decent as we were literally 10 steps away from the metro - green line. We walked to the Empire State building in 10-15 minutes and a cab ride in the evenings back to the hotel from wherever we were usually cost about $10.

If going back to NY, I would look into other options just to compare. But, if this still looked to be the best option, I would book again.

  • Stayed: December 2011, travelled with friends
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3  Thank VoyageuseDeCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlanticstars1, Guest Relations Manager at Park South Hotel, responded to this reviewResponded 20 January 2012

Dear Guest,

Thank you for sharing the experience that you and your three friends had at the Park South. I’m glad to hear that our staff rushed the extra towels to your room as soon as you alerted them, and that the complimentary breakfast buffet was a hit. We’re delighted that you chose the Park South and found our location and value-added features--breakfast, newspaper, free WiFi--to your liking. Your comments help us to constantly improve, and we look forward to welcoming you and your friends again soon.

Sincerely,

Christiaan Aldoy
General Manager
Park South Hotel
124 East 28th Street
New York, NY 10016
ph. 212.448.0888
caldoy@parksouthhotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2012

Stayed here for five nights over new years with my partner. Hotel was very clean and the superior queen room we had was a great size for a new York hotel room.
The staff were all extremely helpful and all questions answered or advice given when needed.
The location was the best part of all. Right beside a central subway station, a few mins walk to the empire state building and other great attractions. Price was very relevant to the location, service and room.
Only negative was the limited breakfast choice, but we only had breakfast there one morning so maybe were just unlucky. It definitely would not stop us staying in this hotel again or recommending it to anyone for their stay in new York city

  • Stayed: January 2012
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Thank Shaujen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlanticstars1, Guest Relations Manager at Park South Hotel, responded to this reviewResponded 20 January 2012

Dear Guest,

Happy New Year, and thank you for taking the time to write a review. We value your feedback and we will review our breakfast selection. I’m glad you found our location ideal, with a major subway stop practically at our door, and legendary theaters and shopping within easy walking distance. For a multi-day stay like yours, I hope you found the in-room refrigerator, daily newspaper, and other amenities to your liking.

Thank you again for sharing your comments with us. We look forward to welcoming you again soon.

Sincerely,

Christiaan Aldoy
General Manager
Park South Hotel
124 East 28th Street
New York, NY 10016
ph. 212.448.0888
caldoy@parksouthhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2012

We travel to New York City every year during the Christmas Holidays and over the years we have stayed at several different hotels in the city.. This was our first stay at the Park South and we were very happy that we chose this property for our holiday visit this year. The Park South is a little distance from the bright lights of Times Square and Broadway but the nearby subway stations will take you Uptown or Downtown.
The Park South staff is truly dedicated to making their guests very comfortable. The rooms are spacious and clean, A refrigerator and coffee maker are available in the room. A very ample complimentary breakfast is included in the room rate.. Also available on a complimentary basis is the business center located in the lower lobby level and it was very convenient for us to be able to print our boarding passes the day before our flight departure.
The staff at the hotel is very friendly and will go out of their way to make their guests comfortable. We will defintely return to the Park South on our next visit to the "Big Apple".

Room Tip: The closet space in the rooms is very, very limited. We requested a roller clothes rack and it was...
  • Stayed: December 2011, travelled as a couple
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1  Thank Giovanna7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlanticstars1, Guest Relations Manager at Park South Hotel, responded to this reviewResponded 20 January 2012

Dear Guest,

Happy New Year and thank you for your comments. We were delighted to hear that you found the in-room refrigerator and coffee maker, complimentary breakfast, and business center particularly convenient. Thank you for noting that your request for a rolling clothes rack was fulfilled immediately and with grace. Our room configurations may vary, but our staff is dedicated to seeing that each and every guest has whatever they need for a comfortable stay.

We greatly appreciate your recommending us to your friends, and we look forward to welcoming you when you visit New York City again. All the best for 2012.

Sincerely,

Christiaan Aldoy
General Manager
Park South Hotel
124 East 28th Street
New York, NY 10016
ph. 212.448.0888
caldoy@parksouthhotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2011

Myself and my daughter have just returned from a 5 night trip to NYC for Christmas. We stayed at the Park South after a little investigation into reasonably priced and located small hotels in the city, which we eventually booked as a package with flights through BA. The location, although a little further out than some, is good and quiter than the more central midtown hotels; if you're prepared to walk or happy to get the subway then it's fine. If not then don't bother with this location. Our room was a standard queen and I didn't have any really high expectations, however tea/coffee making facilities in the room I did expect, particularly when any refreshments in the hotel were purely reliant upon the Black Duck Restaurant! The room was small with a lousy outlook but as with most visitors to NYC you are not there to sit in your room so we were happy with that. The bathroom was small but enough for myself and my daughter. The room and the bathroom were very clean with clean towels provided each day with a top up offered in the evening by house keeping along with a chocolate; nice little touch. We met 3 different doormen who all were very nice, polite and helpful. The desk staff in the main were pleasant and helpful but a couple of them seemed as though it was a little too much trouble to speak to you and had a very disinterested air. The breakfast provided in the Black Duck was good, and although the same everyday it was enough to kick start the day, particularly in a city where food is on every corner making one choice quite difficult! We ate in the restaurant on Christmas Eve as we were particularly tired from the previous days travelling and the days sight seeing so not up for doing much that evening. What I can say is that the food was OK, the menu is limited and I just felt that they were trying too hard to be something they are not. I also got the impression that as we were hotel visitors, we weren't terribly important and they were busy flitting round making sure everything was set-up for the evening for walk-in visitors. Our service that evening was provided by the barman; nice guy, typical friendly/approachable barman type. The other staff in the restaurant were non-descript with an air of over importance that I did not warm to. All in all I was disappointed as the reviews I read before eating here were good but the food was OK, nothing to write home about. I've eaten much better in a number of local UK Home Counties gastro style pubs and country wine bars. One of my biggest complaints is that the hotel does not have a nice comfortable central lounge just to grab a coffee and unwind a little after a day sight seeing and shopping before getting ready to go out again in the evening. Instead it just has a lobby with two sofas and the reception desk with refreshments only available after 5pm from the Black Duck or a local Starbucks. Also, if you stay on the 6th floor, watch out for the strong smell of curry in the mornings in the corridors to the lifts. This can only come from the Copper Chimney next door! Would not stay here again but each to their own I'm sure many a perfectly happy with their stay.

  • Stayed: December 2011, travelled with family
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2  Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2011

I've always wanted to see NYC at Christmas, so I talked a girlfriend into going this December. The primary concern was making sure that we selected a hotel in a safe area and this one was perfect. Right off of heavily traveled Park Avenue, we were 1/2 block away from a main uptown/downtown subway. Walking to/from the hotel late at night was not an issue. There was a nice deli around the corner in addition to a Duane Reade so we could pick up snacks, water and other necessities.

The hotel could probably use a little refresh, but for the rate it was more than adequate. We had the first room down the hall from the lobby and it got too loud, so ask for a room further back in the hotel if you're on the first floor. The free breakfast buffet was a definite plus and it stayed well stocked until mid-morning. The exercise room is small, but has the basic equipment (try to run in Central Park anyway - much better). My "bonus find" was a Coke machine on the lower level that sold bottled coke for $1.50.

The front desk staff was very helpful. They stored our bags before and after we checked out. They also made the arrangements for a car service to return us to the airport. The cost of a livery was only ~$10 more than the taxi we took into the city. After hailing a cab on Park Avenue that said he only had permission to travel up and down Park, I wanted to make sure we didn't have trouble getting a taxi out of the city. Worked out perfectly.

I would recommend this hotel to a friend. Would also stay here again.

Room Tip: If staying on the first floor, get a room further away from the lobby. We were the first room on th...
  • Stayed: December 2011, travelled with friends
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1  Thank GlendaCrowder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2011

We stayed in this hotel for 8 nights, whilst the room was very small it didn't affect us as we were out all day and most of the night so it was ok. The rooms are very clean and well maintained, the breakfast is good and enough to get your day started. The front desk are very nice and quite helpful. The restaurant options around the hotel are limited or maybe it was our preferences? There is a subway stop at the end of the street very handy for transferring updown and downtown although sometimes you may have to take 2 or 3 trains to get back, not a big deal seeing as they come every 5 to 10 minutes

Room Tip: ask for a room upgrade it would be alot easier to store clothing etc
  • Stayed: December 2011, travelled as a couple
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Thank Kofbrisvegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park South Hotel

Address: 124 East 28th Street, New York City, NY 10016-8402
Phone Number:
Region: United States > New York > New York City > Gramercy Park , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#51 Luxury Hotel in New York City
#81 Family Hotel in New York City
#99 Business Hotel in New York City
#100 Romantic Hotel in New York City
Price Range: £159 - £397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park South Hotel 4*
Number of rooms: 131
Official Description (provided by the hotel):
Nestled in midtown Manhattan's trendy NoMad neighborhood at Park Avenue South and 28th Street, the brilliantly renovated in 2016 Park South Hotel delights guests with enticing new social areas and serene accommodations. Exciting new dining options at this elegant 1906 landmark include Roof, a stylish seasonal rooftop cocktail bar, Covina Restaurant and Bar serving a decadently delightful menu in a warm casual environment, and o ya, a celebrated Japanese restaurant. All three venues are overseen by the James Beard Award-winning Chef Tim Cushman. From the glamorous library's onyx fireplace to the guestrooms' sparkling chandeliers and spa-style baths, the Park South Hotel's friendly, unpretentious ambiance and impeccable service set the standard for unforgettable hospitality. ... more   less 
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Also Known As:
Hotel Park South
Park South Hotel New York
Park South New York City

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