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“EXTRA EFFORT WITH A SMILE”
Review of the Quin

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the Quin
Ranked #40 of 467 Hotels in New York City
Certificate of Excellence
Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“EXTRA EFFORT WITH A SMILE”
Reviewed 16 June 2014 via mobile

Visited for my wife's birthday with my 17 month old son, who was treated like royalty since day one!
Holly B. and her whole team always went the extra mile for our needs.
Where upgraded to a beautiful junior suite.
Very nice and educated guests attending The Quin made our experience simply outstanding.
Thank you Holly for keeping our expectations as hi as they could've been.
Hope to see you whenever we visit NY again.



Stayed June 2014, travelled with family
Helpful?
Thank Mauricio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly B, General Manager at the Quin, responded to this review, 17 June 2014
Mauricio C, thank you for your outstanding review. Cultivating a friendly community is very important to us at the Quin, and we're absolutely delighted you enjoyed your wife's birthday with your family. Thank you for inspiring us to keep expectations as high as they could be! We look forward to seeing you again upon your next visit.
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2,585 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (348)
Date | Rating
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  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Elmvale, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 June 2014

No ice machines in the hotel. Asked for ice to be delivered at 2:45 at the front desk. Phoned down at 3:15 wondering when it would arrive...was told ithin 2 minutes......actually arrived another 20 minutes later ...total of 50 minutes ...if you want coffe or ice, stay at another hotel .

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Steve_CT8365JE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly B, General Manager at the Quin, responded to this review, 18 June 2014
Steve_CT8365JE, I am very sorry for the inconvenience this delayed delivery caused you. Please be assured that this unusual occurrence is not reflective of the excellent service we strive to maintain. We respect that your time is very valuable and offer our most sincere apologies. I would appreciate the chance to regain your confidence. At your convenience, I can be reached at hbreuche@thequinhotel.com.
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Doha
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2014

After reading the glowing reviews, we decided to give it a chance. The positives is the location, great service alwAys with a smile and wonderful bed. The negatives is the extremely small rooms, I can cope with a small bathroom but the room was very small even with the upgraded room we got. No room for luggage at all and not enough storage, the ac was noisy and was leaking water and the windows were not soundproof even on the 9th floor it was abit noisy... The iPad control weasel nice but acted up abit.

Even though I loved the service the size of the room will probably not bring me here again

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank virtual_Doha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly B, General Manager at the Quin, responded to this review, 16 June 2014
virtual_Doha, thank you for selecting the Quin because of our great service and reviews. I sincerely apologize for the inconveniences you experienced and appreciate your giving us the chance to address your concerns. We'd love to earn your loyalty, so please allow me to personally introduce you to larger room types that might better suit you upon your return to New York. I can be reached at hbreuche@thequinhotel.com.
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Bethesda, Maryland
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 June 2014 via mobile

After visiting in March, I returned for 2 nights. I was welcomed back by the entire team who were anxious to meet my every desire. The service is top notch. The rooms are beautiful and clean. The location is great. All in all this is now my default for all my trips to New York, business or personal. Thank you Quin!

Stayed June 2014, travelled on business
Helpful?
Thank NG1058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly B, General Manager at the Quin, responded to this review, 16 June 2014
NG1058, thank you for your wonderful review and for giving us the chance to earn your loyalty. It's a privilege to be your second home, and we very much look forward to welcoming you back upon each visit to NYC.
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1 review
Reviewed 13 June 2014

Excelent Hotel overall. Location, cleanliness, service quality. We reserved a Standard room but we have awarded we an up-grade to a Superior room. Plenty of light, clean, excelent bath-room. We strongly recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ricardoz653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly B, General Manager at the Quin, responded to this review, 11 July 2014
ricardoz653, thank you for your excellent review and recommendation! We sincerely appreciate your support and loyalty, and we look forward to seeing you again soon.
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1 review
Reviewed 13 June 2014

The welcome mat starts as soon as you walk through the doors, everyone was on point from the door man to the hotel manager. they make you feel special ,listen and go out of their way to make sure you are happy. Highly recommend a stay at this hotel close to everything and the service is honestly better than Ritz Carlton for half the price! I am so glad I changed my reservation from the Ritz to this hotel at the last minute

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank bukys2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly B, General Manager at the Quin, responded to this review, 11 July 2014
bukys2014, thank you for one of the most amazing reviews ever! We are humbled to have earned your loyalty in such a big way. Thank you for your support and recommendation. We look forward to welcoming you back again soon!
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London
Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 12 June 2014

On arrival we had to change our room which was dealt with quickly and professionally by Roger Nguyen, Front Office Manager and his staff. Throughout our stay all the staff were polite and helpful and went the extra mile to flag down taxis in the pouring rain. The knowledge of the Attaches (new title for Concierge) was superb and all the restaurant recommendations were good. Our King Junior Suite was spacious and bright which is not always the words I use to describe New York hotels. The tablet by the bed that controlled the lights, shades and temperature took a little bit of getting used to. The location is excellent for shopping as my credit card statement will testify. I have already recommended The Quin to my friends as a great hotel to stay at.

Room Tip: If you want a City view ask for an External room
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holly B, General Manager at the Quin, responded to this review, 13 June 2014
Mark2906, thank you for your first class review and recommendation! We sincerely appreciate your support and are so glad to hear you enjoyed our superb services, amenities, and location. I am delighted to share your thoughts with Roger, the Attachés, and the entire team. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about the Quin

Property: the Quin
Address: 101 West 57th Street, at 6th Avenue, New York City, NY 10019-2215
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in New York City
#24 Business Hotel in New York City
#35 Luxury Hotel in New York City
#43 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — the Quin 5*
Number of rooms: 208
Official Description (provided by the hotel):
Located near Central Park, the Quin offers effortless access to the best of New York City’s quintessential experiences – expanding upon what one imagines when thinking about Manhattan. The Quin melds modern opulence with its rich artistic heritage in each of its 208 thoughtfully appointed guest rooms, including 28 suites and a triplex Penthouse Suite. Guests enjoy intelligent services from the QA Concierge, as well as distinguished amenities including DUX® beds and Fresh® spa products. Exclusive direct-dial buttons in each room connect guests with personal shoppers at Bergdorf Goodman, and its Quin Arts program makes art and its creators accessible – immersing guests in NYC’s creative community via interactive artist salons, a remarkable permanent collection, and a 15-foot video art wall. Inspired by the vibrant creative energy of the city – at the intersection of art, nature, and fashion – the Quin is the Quintessential New York hotel. ... more   less 
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Also Known As:
Buckingham Hotel New York City
Buckingham New York City

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