I stayed at the W Times Square for 5 days this month (Jan 5-9) and here are my thoughts.
Location - the hotel is literally on the corner of 47th and Broadway, right in the heart of Times Square. Just about anything is within walking distance: Theatres, Restaurant Row, 30 Rock etc.
The Bed - our room (2801) had a really comfortable king size bed
Elevator Mats - in the morning, the mats inside of the elevators say "Good Morning" and in the afternoon they replace them with mats that say "Good Afternoon." Not a big deal, however a nice touch.
The negatives were:
Cleanliness: When my wife and I checked in, the washroom in the room wasn't clean. We found hair on the toilet that didn't belong to us. When we informed that manager, he offered to move us to an other room, however it had a view of the Hudson as opposed to the city, which didn't really work for us. They had their cleaning staff come in again and they did clean it...but the negative feeling never really went away.
TV Remote - I am very well versed when it comes to TVs and their remotes and for the life of me I couldn't get this thing to do anything other than turn the TV on.
Hotel Reception - is on the 7th floor. So when you walk in, there are 3 elevators that can take you to the 7th floor. There are then 3 more elevators that can take you to your floor. Not a huge deal, however it was a bit of a pain having to get off on the 7th floor and having to take another elevator every time I entered or left the hotel.
WiFi / Internet - in the rooms they charge for it. On the 7th floor by reception it is complimentary, however in the rooms there is a fee. Nothing but a cash grab if you ask me. I can stay at a Comfort Inn and get complimentary WiFi - not sure why the W seems to think its ok to charge for it.
In Room Food - very over priced. They charge $7 for a small bottle of water! And the room service prices are just as crazy; something like $27 bucks for bacon and eggs!
Long Distance - I made 2 calls home, NYC to Toronto, each of them were less than 15 minutes each and they dinged me over $50 for each phone call.
Not sure I would stay there again - too many other quality hotels to choose from.
- Official Description (provided by the hotel):
- W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more less
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- Also Known As:
- w New York - Times Square Hotel New York City
- w New York City
- w Hotel Times Square
- w Hotel Nyc
- w Hotel New York City
- w Times Square