Husband and I wanted a long weekend getaway. Our SPG ambassador set up the reservation and we requested suite upgrade. Upgrades weren't available, so we ended up with a regular room in the tower.
Other reviews mentioned the thin walls, and a room near us had several young children in it. We could hear them shrieking and jumping around even after we returned from the theater on Friday night. Saturday morning wasn't any better with the kids opening and closing the room door and shouting in the alcove.
We had a couple minor issues taken care of first thing Saturday AM so housekeeping and security get gold stars for quick fixes. One complaint is the bathroom. We had a tiny freestanding sink and no place to put even the small bar of soap without it sliding into the sink. There's a metal bakers rack with towels and very small space to put a mans toiletry kit on top. There is no shelf or counter space for anything. The toilet seat and tank both sloped forward, so I couldn't even put my curling iron there to warm up without it sliding to the floor. The bakers rack is open metal and you can't put anything on top that's smaller than a Kleenex box or else it would fall through the wires. Bad lighting in the bathroom. Fresh towels had dark stains on them, and were relatively threadbare. We're used to the heavier, Turkish towels and robes that other W properties have.
This is a great location for theater...Lion King, Chicago, Book of Mormon are within two blocks of the hotel. You are across the street from the Time Square Broadway ticket booth for same day discount ticket sales. Lots of cabs and the doormen are very friendly.
Great stay all around, just minor annoyances.
- Official Description (provided by the hotel):
- W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more less
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- Also Known As:
- w New York - Times Square Hotel New York City
- w New York City
- w Hotel Times Square
- w Hotel Nyc
- w Hotel New York City
- w Times Square