If you want to stay in Times Sq. this is a good hotel. Rooms are typical W - good work desk, comfortable bed. I didn't get the "tourist" vibe that you would expect, as most of the people in the lobby looked to be business travelers.
I was upgraded to a corner room and the size of the room was big for a W. Room was clean. Bathroom was a good size. Decent size closet. The biggest plus was the work desk, as it was much larger than the work spaces in the W on Lex. Bliss products are great!
Only downfall was that the heater/fan/ac unit was not working properly and my hotel room just wouldn't cool down. Literally it was 85 inside my room. A tech came up within mins and fixed it. He was very friendly and very professional. A+ for service.
The downfall is really the location. Although it is Times Sq, you really have to walk to get to a non-tourist restaurant. Room service was good - quality, as well as service.
If I needed to stay in the TImes Sq area I would stay at this hotel again. It was clean, staff was friendly and the location was great.More
- Free Wifi