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“Best trip to NYC ever!”

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W New York - Times Square
Ranked #260 of 467 Hotels in New York City
GreenLeadersSilver level
Birmingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best trip to NYC ever!”
Reviewed 5 July 2014

My first trip to NYC and will defiantly not be the last… The W hotel exceeded our expectations!! Loved the hotel, ambience, location, rooms and staff! Everything was perfect!

Stayed at the W Hotel times square with my sisters for 5 nights. We loved every second of the hotel from the convenient location, to the friendly staff who we will never forget. The rooms where cleaned regularly, the hotel lounge/lobby was exciting and fun!

will defiantly be returning to the W hotel soon

Room Tip: We stayed in the Spectacular room - Great views!! Comfortable for 3 people
See more room tips
Green Features: Very clean hotel Never met friendy staff as we did in NYC Crazy environment outside but the hotel covers this up somehow by a relaxed surrounding
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, 7 July 2014
Hello Sharon - thank you for your wonderful feedback! We truly appreciate you taking the time to reach out and have since gladly shared your amazing comments with our entire team as they truly inspire us to continue personalizing each and every guest stay. Anything you need during future stays, please do not hesitate to dial 0 and we will gladly ensure your every question or request is answered! Thank you once again for your review and we look forward to welcoming you and your sisters back to your home-away-from-home in the Big Apple.
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4,146 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (945)
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English first
Toronto, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

right on times square infront of the red steps. Easy to walk anywhere. The rooms and decor of the hotel are amazing. Bliss toiletries are a plus! The staff is great and I love the security of the hotel (2 elevators, guests only) It doesnt get better then this in NYC if your looking for something trendy and luxurious.

Room Tip: High floor & facing times square
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, 3 July 2014
Hello!
Thank you for the awesome feedback and we have since gladly shared your review with the entire team - we are truly delighted you had a great visit to the heart of Times Square! Anything you need in future, please do not hesitate to reach out to us as we are here for you 24/7 to assist - after all, we are in the city that never sleeps!
Until the next time,
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Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 July 2014 via mobile

Room was spacious, quiet and comfortable. Much larger than we imagined. Staff from check in to check out was ready to make our stay as perfect as possible. The concierge set up the perfect Italian restaurant within walking distance, and relaxing after dinner in the living room bar was excellent with the perfect DJ. Highly recommend this property for a relaxing, upscale, and personal experience.

Stayed June 2014, travelled as a couple
Helpful?
Thank breakskeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, 2 July 2014
Thank you for taking the time to share this wonderful review with us! I am delighted to hear that you enjoyed all aspects of your stay from check in to check out. We hope that you will join us again in the near future for another memorable escape. Please do not hesitate to reach out to us directly prior to your next arrival, so that we can ensure it is as wonderful as the last.
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London, UK
Level Contributor
58 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 July 2014

Good business Hotel in Times square, the room was ok, a bit small for US standards, I have a high floor (49) with very good views. people on the lower floors were complaining about noise from outside, so I would recommend a high floor if you want a quiet room and away from the elevator.
the service was good and the concierge very helpful. The bar in the reception is very lively with a cool decor, good cocktails and nice people coming over to the hotel.

  • Stayed June 2014, travelled on business
    • Value
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Helpful?
Thank Beatriztrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, 2 July 2014
Thank you for taking the time to share this great review with us. We are delighted that you enjoyed your recent stay at The W Times Square. Due to our location right in the heart of Times Square, our lower floors can be a bit loud so it is definitely a good idea to request a higher floor if you are sensitive to noise. We are glad that you enjoyed our concierge and bar scene as well. Please come back and visit us sooner rather than later!
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Louisville
Level Contributor
4 reviews
4 hotel reviews
Reviewed 30 June 2014

I travel to NYC several times a year and always stay at the W Times Square. The location is great for shopping, shows, restaurants, subway. I was just there last weekend and had another great stay. Many thanks to Hazel for helping me get my favorite type of room and to Leo Rossini for reaching out to make sure I had a great experience. Looking forward to my next stay in August!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pmurphy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, 1 July 2014
Hello and thank you for your wonderful feedback! We have since gladly shared your amazing comments with our entire team (including Leo and Hazel of course!) as they truly inspire us to continue personalizing each and every guest stay. It was absolutely our pleasure to have you with us and we all look forward to welcoming you back with us in August! Anything you need during future stays, please do not hesitate to dial 0 for our Whatever/Whenever team and we will gladly ensure your every question or request is answered. Thank you once again for your review and we look forward to welcoming you back to your home-away-from-home in the Big Apple.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 June 2014

Great location , unfortunately booked 2 doubles but received only a king and had to get a rollaway which I had to ring a couple of times to get . Then was told that they would move our luggage etc to new room next day when we were out, this did not happen. Promise a lot ,but do not deliver.
On a high note, concierge gave us an express pass to get up to Empire State building which saved us a couple of hours !!

Green Features: Cool looking lobby, but get a beer elsewhere $12 for a Heineken !!
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, 1 July 2014
Hello Paul - thank you for your honest and balanced feedback and we truly appreciate you taking the time to share your comments with us as we are always looking to improve your experience for future! We have since gladly shared your review with our entire team and we are delighted you had a great stay overall. Anything you need in future, please do not hesitate to reach out to our management team during your stay as we are here for you 24/7 to assist. Thank you once again and we look forward to welcoming you back to the city that never sleeps!
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London
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 June 2014 via mobile

Clean rooms, comfortable beds and great location. Not sure what else the hotel offers. A bit soulless if you ask me. Not sure if it's the same with all NY hotels but the personal touch was missing. When you pay as much as this hotel charges, you expect a lot more. Rooms quite small and no baths, only shower- not great when u stay here for a week and want a soak! Bell guy hovering near reception had a slapstick sense of humour, not every guest likes. If not one positive experience stands out in a week long stay, it's a bit sad.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank theguynextdoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, 30 June 2014
Thank you for your honest and balanced feedback and we truly appreciate you taking the time to reach out to us. Being the W brand, we are indeed fun and flirty and just a bit irreverent – this being said, we of course gladly reviewed your feedback as we appreciate your candor and are always looking to improve your experience for future. In addition, we have since immediately addressed your comments with our entire team to ensure your points are reviewed as we are always looking to personalize your stay. We thank you once again for reaching out to us and please do not hesitate to advise our team of anything you may need during future stays as we are always happy to assist. We sincerely look forward to welcoming you back in future for a true W Experience.
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Additional Information about W New York - Times Square

Property: W New York - Times Square
Address: 1567 Broadway at 47th St, New York City, NY 10036-1517
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Green Hotel in New York City
#153 Business Hotel in New York City
#170 Luxury Hotel in New York City
#219 Family Hotel in New York City
#222 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — W New York - Times Square 4.5*
Number of rooms: 509
Official Description (provided by the hotel):
W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more   less 
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Also Known As:
w New York - Times Square Hotel New York City
w New York City
w Hotel Times Square
w Hotel Nyc
w Hotel New York City
w Times Square

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