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“Another Great W Times Square Experience”

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W New York - Times Square
Ranked #267 of 469 Hotels in New York City
GreenLeadersSilver level
Reviewed 29 June 2010

The W Times Square never fails me. Great hotel, great staff, great location. I look forward to my next stay!

  • Stayed: June 2010, travelled on business
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Thank pmurphy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WTimesSquareHotel, Manager at W New York - Times Square, responded to this reviewResponded 13 July 2010

WOW! Thank you for sharing your fantastic experience at the W Times square with the tripadvisor community. We can’t wait to welcome you back!

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3,089 - 3,095 of 4,349 reviews

Reviewed 28 June 2010

We are currently staying here. The hotel and rooms are very modern. Expensive-yes but you are paying for the location. Rooms are small (typical for ny) but fairly clean. I didn't complain but I felt the bathroom wasn't all that clean. There is a liitle mildew on the grout and our fan isn't working.

The hotel Is definitely geared towards young working urban types not families. The front lobby area is a neat experience with a great water feature surrounding the lobby including the ceiling. You have to take the elevator to the 7th floor to get to the front desk. The bar and living room is filled with people ready for action. You won't find jeans and sneakers here.

Overall it's a nice experience.

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Thank iLoveTraveling4Fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2010

When you look out of your window at the W Times Square you have one of the most grand views of Times Square. You can see the Hersheys and M&M stores and you can step down and buy tickets for any broadway show of your choice. The bus tours also have a stop right outside the hotel. It is the most convenient place and the breakfast is absolutely awesome!

  • Stayed: April 2010, travelled as a couple
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1  Thank stardom36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WTimesSquareHotel, Manager at W New York - Times Square, responded to this reviewResponded 13 July 2010

Thanks for sharing your WOW experience with the tripadvisor community! We happy to hear that you enjoyed the location of the hotel located right in the middle of Times Square!

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Reviewed 23 June 2010

great hotel amazing location, right at times square

rooms are small but trendy.

  • Stayed: June 2009, travelled as a couple
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Thank sidhj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2010

The hotel is a bit over rated and over priced. The decor is very chic but a little gloomy, and the drink selection in the bar was sensational! The front door man (and others) ware not very helpful, however the front desk did make sure to let us know we had celebrities in the lounge with their entourage. Our room was small and a bit dark too, although the view was amazing. It was loud and I would not stay here again. Parking was royally expensive.

  • Stayed: August 2007, travelled with friends
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Thank Tricia_S1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2010

We were attracted to the W for the contemporary design as well as the location.

Pros:
Right upon entry you notice the interesting design. The lobby with the water feature does an amazing job of immediately dulling the noise of times square and putting you into a more 'spa' like feeling. The room was also well designed and we were happy with the cleanliness and functionality of the room.

We enjoyed a cocktail at the Living Room bar, nice laid back atmosphere and good martinis.

The staff at the hotel that we interacted with were all very friendly and professional

Cons - not too many of them
Although I think it was a purposeful design decision, I did find that they could use some brighter lighting in the common areas and elevators as it started to be a strain to the eyes.

The location can be a pro or a con, I think that we may try a location a bit further away from Times Square for a different vibe and a bit more quiet. A few times at night the noise from times square did make sleeping a bit difficult.

We didn't eat at Blue Fin but went in for an afternoon cocktail, the service was a bit slow in the bar area.

I know a few commented on the price, we actually had a very good rate from expedia so I think we paid a fair rate for the hotel

  • Stayed: June 2010, travelled as a couple
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Thank shreddie97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WTimesSquareHotel, Manager at W New York - Times Square, responded to this reviewResponded 22 June 2010

Thank you for all the Wonderful comments about your stay! We’re glad that you enjoyed your W experience and we look forward to welcoming you back!

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Reviewed 18 June 2010

Stayed here for a long weekend. It was my sister's birthday so we splurged and got a suite. The room was fantastic (although was not ready upon check in and later called the wrong number to let us know it was ready).

We later attempted to order a bottle of wine and were told that was not available. We would have to come down to the bar to drink it. We trekked down to the bar, bought the wine and then received a service charge for requesting glasses. What "service" was provided, I wonder? We called the "make a wish" line and complained so the service charge was reversed but thought it was ironic the W markets "make a wish" yet cannot seem to perform simple room service tasks...

I previously had wonderful experiences at other W properties but have now reconsidered my opinion of the entire chain and would stay elsewhere in the future.

  • Stayed: February 2010, travelled with family
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Thank PassportandVisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WTimesSquareHotel, Manager at W New York - Times Square, responded to this reviewResponded 22 June 2010

Thank you for sharing your experience. We’re delighted to hear that you enjoyed the suite you stayed in! I do apologize for the inconvenience of having to go to the Living Room bar to purchase the wine and then being charged a service fee to bring up glasses. We take our guest feedback seriously and would like the opportunity to discuss this with you in more detail. Please email kim.licastro@whotels.com so that we can research this situation further and address it with you directly. We look forward to speaking with you and hope to restore your faith in the W brand!

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Additional Information about W New York - Times Square

Address: 1567 Broadway at 47th St, New York City, NY 10036-1517
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Green Hotel in New York City
#149 Business Hotel in New York City
#180 Luxury Hotel in New York City
#214 Family Hotel in New York City
#218 Romantic Hotel in New York City
Price Range: £192 - £513 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Times Square 4.5*
Number of rooms: 509
Official Description (provided by the hotel):
W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more   less 
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Also Known As:
w New York - Times Square Hotel New York City
w New York City
w Hotel Times Square
w Hotel Nyc
w Hotel New York City
w Times Square

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