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“Excellent!”
Review of The Out NYC

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The Out NYC
Ranked #246 of 467 Hotels in New York City
Certificate of Excellence
Bochum, Germany
Level 1 Contributor
3 reviews
“Excellent!”
Reviewed 2 April 2013

I stayed at the Out for one week and I absolutely loved this place!
I've been to NYC quite a few times, but this was the best hotel experience!
You feel very welcome as soon as you step inside, thanks to that wonderful staff!
To make it short:
excellent location,
excellent design and style,
excellent staff!!! (especially HUGO! He takes care of all your needs/requests/concerns and he acts very professionally but with heart and lots of charm and joy!)
excellent spa and common areas.
And I also love the art and the changing exhibitions.
The beds were very comfortable and I had no problems with loud noises - neither from the streets nor from the night club (like other reviewers said).
I will definitely come back and I have already recommended this hotel to a lot of friends and colleagues.

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nora O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Manager at The Out NYC, responded to this review, 12 April 2013
Dear Nora O,

Thank for the kind words! We really appreciate the feedback and cannot wait to welcome you back to the OUT NYC!


Best,
Report response as inappropriate
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1,364 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (389)
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English first
Dublin, Ireland
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 March 2013

The Out is in a perfect location in NYC and you will do well to find better value. I stayed here for five nights and it was just fabulous. The room was lovely, bed was comfortable and the hotel was very modern. Staff were friendly and helpful. The spa area was fantastic and the perfect way to relax.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shauna63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Manager at The Out NYC, responded to this review, 1 April 2013
Dear Shauna63,

Thank you for taking the time to write a review of your recent stay with us at The OUT NYC. We're thrilled that you enjoyed the amenities and comfort our rooms provided, and we look forward to welcoming you back again soon!

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 30 March 2013 via mobile

My friends and I stayed here for two nights and absolutely loved the place. Ive been to New York quite a few times for work but i wanted a different experience. if you are coming to relax and enjoy the city... this is your place. The staff were friendly and the hotel had a very boutique feeling to it. I enjoyed my stay here and Ill definitely be back.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkAPattison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Manager at The Out NYC, responded to this review, 1 April 2013
Dear MarkAPattison,

I'm glad you enjoyed your visit with us at The OUT NYC! Thanks for taking the time to post your review. Until next time, happy travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 March 2013

Stayed at a dormitory room for 2 nights. Rooms are nice and clean and makes it very easy to stay with others in the same room.

Positive:
- staff was very friendly
- nice spa area
- there are some nice rooms to hang out or do some work
- Wi-Fi for free and reliable connection

Negatives:
- all dormitory rooms are facing a busy road and it is loud till late in the night and then again very soon in the morning
- one night there the club next to the hotel was open and it was almost impossible to fall asleep. Music could be heard all over, especially the bass.
- there were no towels at my room at the beginning and had to ask them twice to get them. Annoying.

Overall, probably a good spot to stay during the week. Most probably very loud on the weekends, especially in the dormitory rooms.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Florian2410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Manager at The Out NYC, responded to this review, 1 April 2013
Dear Florian2410,

Thank you for taking the time out of your busy schedule, to provide us with your feedback from your recent stay at the OUT NYC. I do apologize for any inconveniences experienced in reference to noise from the club or street. I would like you to know that we do have sleep share accommodations away from XL and with a different lay out, which may be more appeasing to the light sleeper. I would also like to apologize for the lack of clean towels in your room. I will be following up with housekeeping in regards to this issue. We thank you for your recent patronage and I will be sure to tell the OUT Team how friendly they were and that you enjoyed your time at the Spa. Until next time, happy travels.

Best,
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Coral Gables, Florida
1 review
Reviewed 28 March 2013

For someone who travels a average of 10 nights a month finding a hotel with such level of comfort is priceless...the bed was Magnificent...I typically missed by own bed when travel but now I will be missing the bed at The OUT NCY...the restaurant was great, the access to the club next door magnificent and the ambient in general is really cool.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Silverdore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Manager at The Out NYC, responded to this review, 1 April 2013
Dear Silverdore,

Thank you so much for your review of the OUT NYC. It’s great to hear you were able to take full advantage of the resort. We really appreciate the post, and can’t wait to welcome you back.

Sincerely,
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Philadelphia, Pennsylvania
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2013

The accomodations were lovely, the room was immaculate, and hotel staff (valets, housekeeping, front desk) were absolutely top notch. We also enjoyed Ktchn, the hotel restaurant and XL, the nightclub next door. We definitely plan to stay at The Out again in the very near future!

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marlonfr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Manager at The Out NYC, responded to this review, 27 March 2013
Dear Marlonfr,

I'm glad you enjoyed your visit with us at the OUT NYC! Thanks for taking the time to post your review. Until next time, happy travels!

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morton, Pennsylvania, United States
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 March 2013

This are honest comments. Really. The ambiance - WOW! Very modern & gorgeous. The staff - they make you feel welcome & very special. Very clean, safe. Bathroom products - luxurious. Location - away from the bustle, but close to everything. Walking distance to major train, subway,and bus points. A hotel which enhances, NOT diminishes, your trip. And if you're not sure - stop by on your next trip, look it over, and yes - they will give you a tour!

Room Tip: Each room has something special. Trust the staff.
See more room tips
  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WRVin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David L, Manager at The Out NYC, responded to this review, 27 March 2013
Dear Wayne V,

Thank you for the post! It’s great to hear comments such as yours, and we hope that all your trips to the OUT NYC provide that WOW experience! I will be certain to share your post with the entire OUT Team. Receiving comments like yours is what we strive for. We can’t wait to welcome you back!

Best,

Charlie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Out NYC

Property: The Out NYC
Address: 510 W 42nd St, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #246 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 105
Official Description (provided by the hotel):
Named one of the "Top Trendsetter Hotels in the world" by Fodor's and "Best Hot Tubs to visit in New York City" by Thrillist, THE OUT NYC Hotel delivers a full service experience for your business or leisure travel needs. Its central location in Hell's Kitchen is an easy walk to Times Square, Highline Park, West Chelsea art galleries, and the Broadway Theater District. Upon arrival you will discover a rotating art gallery, exquisite architecture, and luscious outdoor spaces. All of our guests enjoy complimentary use of our steam room, sauna, 24-hour gym, and Wi-Fi throughout the property. Unique to New York City, THE OUT offers guests a place of Zen in our Spa Atrium, equipped with a cascading waterfall, hot tubs, cabanas and cocktail service. The minimalist design of the spacious Guest Rooms give you room to spread out, and your sleep is made extra comfortable with Egyptian cotton linens on a custom Serta mattress. ... more   less 
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