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“New York trip”

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The Hotel at Times Square
Ranked #287 of 467 Hotels in New York City
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“New York trip”
Reviewed 20 June 2014

We stayed at the hotel at Times Square as part of our American trip. I was disappointed in this hotel. The room was very small but this was expected in New York. But it was tired looking and not particularly clean. The staff were not particularly helpful in any way. I certainly won't b staying there again The view from our dirty windows was a wall.

Room Tip: There are no good rooms
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
applecorehotelsstaff, Marketing & E-Commerce Associate at The Hotel at Times Square, responded to this review, 25 June 2014
Dear Julie M,

Thank you for your review. We are sorry you were not pleased with your stay. Our housekeeping staff works very hard to make sure the rooms are well-cleaned; we are very surprised that your room was not. Our front desk staff also tries very hard to be helpful and friendly to our guests. We are sorry that they seemed less than helpful.

Unfortunately, not all of our rooms can have good views. We do accept requests for rooms with views and try our best to honor these requests when possible.

The majority of our guests are very happy with their stay. We provide clean, comfortable accommodations for a great value in a location that’s hard to beat.

We hope you will give us another chance in the future.

Liz from Apple Core Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Morro Bay Ca.
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 June 2014

My girls and I stayed 4 nights here. The staff was so nice. Perfect location, we could walk out the hotel and enjoy the City life. We were close to Broadway shows, The Today Show, Parks, Subways, food.

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
1 Thank Gotwinemorrobayca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, United Kingdom
Level 5 Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 19 June 2014

Location first class, friendly helpful staff, added bonus was breakfast, didn't expect as much variety. The biggest little bar in New York was really friendly. Lounge area comfortable. Wifi fine. New York was the usual hot and manic place we expected it to be.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank cathy28748
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilkenny, Ireland
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 June 2014 via mobile

This hotel has a great location as it is easy to walk to many of the major sights in the city.Times square is about five minutes walk away but there is no street noise to disturb your nights sleep. The Empire State Building,Rockefeller Centre, central park,times square, fifth avenue are all within easy walking distance.
The rooms were a nice size, with comfortable beds and wifi access. Breakfast was basic but you would get enough to keep you going til lunch. I would definitely recommend this hotel based on location and price.

  • Stayed February 2014
    • Value
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Helpful?
1 Thank Caroline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longmont
Level 3 Contributor
13 reviews
3 hotel reviews
Reviewed 18 June 2014

Rooms at this hotel for two nights for a nursing school reunion (6 of us) were completely satisfying. Clean rooms, good service, comfortable beds, satisfactory breakfast (included) and consideration of our request to have rooms next to each other were all well met. Coffee /hot chocolate machine available 24/7 - how nice!

Room Tip: 9th floor corner room (not suite) was very good - not bothered by street noise, good daylight.
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  • Stayed June 2014, travelled with friends
    • Value
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    • Service
Helpful?
Thank marjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 3 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2014

Just spent 3 nights with family at this hotel. Were really sceptic after reading so many bad reviews, BUT..we were pleasantly surprised. Great value for money and exceptional location. You can't get anything better. Hotel is little outdated, but so is every other hotel in NYC, even the 5 star ones. We had a great size room on the 9th floor, no problem with AC or TV, cleaning was good and we never had to wait for elevator more than 3-4 minutes. We didn't notice any noise from corridor or or even street. Staff is friendly, helpful and quick, even if hotel was fully booked.
We are definitely staying in this hotel again!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aibra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 June 2014 via mobile

My boyfriend and I stayed 4 nights in May. We couldn't have been happier with hotel, room and bathroom spotless, fresh towels daily, A/C worked perfect and not noisy!! Shampoo and shower gel provided in dispenser was great. We had a problem with flush in our toilet was reported and fixed within 20 mins. Breakfast was busy every morning and sometimes hard to get seated but we did leave it to peek time. Great selection for breakfast to get you started. Another plus was ice machine, and free tea/coffee in lobby. Couldn't ask for a more central location between 5th ave and Times Square. Can also highly recommend The Lion King, Minskoff Theatre, our tickets were bought as a present before we went but you can purchase them in Times Square and if you queue can get discounted tickets, well worth a visit it was fantastic. Overall would defiantly return to this hotel and highly recommend it.

Stayed May 2014, travelled as a couple
Helpful?
Thank Jamman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hotel at Times Square

Property: The Hotel at Times Square
Address: 59 West 46th Street, New York City, NY 10036-4120
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#213 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Hotel at Times Square 3*
Number of rooms: 208
Official Description (provided by the hotel):
The newly renovated The Hotel at Times Square, a boutique hotel, offers clean and elegant accomodations with free wireless Internet access, flat screen TVs, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 
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Also Known As:
Hotel At Times Square
At Times Square Hotel
Super 8 New York City
Super 8 Times Square
Super 8 Hotel Times Square
Super Eight New York City
Super 8 Hotel New York

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