We decided to stay at the Hyatt Place on W 36th Street in NYC as we could use a free night we received for having a Hyatt Credit Card. We were given a small, but nice room on the 18th floor. Little did we realize that the two public elevators the hotel had are also used for staff. Hence, it took forever for an elevator to arrive and often when it did you had to share your ride with the cleaning crew and chemicals.
The situation was even worse at breakfast. As the Hyatt Place has a free breakfast and the size of the room in which the breakfast was served was fairly small (much smaller than one would expect for a hotel with this many rooms), we had to wait in line for the food and then hunt for seats to eat at. After breakfast it was another wait for the elevators.
While the room was nice and the price was right ($75 for the Hyatt credit card), unless you do not mind spending part of your vacation waiting around for elevators, my suggestion is to try a different hotel in midtown New York. Frankly, I do not know how they received a certificate of occupancy from New York City.
When we checked out the staff asked how our stay was. I pointed out the long waits for the elevators as well as the breakfast and she says she hears this a lot from guests.
- Official Description (provided by the hotel):
- Whatever brings you to the greatest city in the world, Hyatt Place New York/Midtown South is the place for you. Our Midtown Manhattan hotel offers a comfortable hotel near the Empire State Building and just a short walk or cab ride from the best the Big Apple has to offer. We have everything you need to relax and recharge from a long day experiencing the sights and sounds of Herald Square. Each room features a plush Hyatt Grand Bed(R), free Wi-Fi internet, a Cozy Corner with sofa or sofa-sleeper, a modern bathroom with complimentary amenities and a 42" HDTV, ensuring the ultimate in comfort during your stay in NYC. ... more less
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