A great...excellent hotel! As we entered the hotel we were treated warmly, and check in was quick and our room was ready, and we arrived from the airport at 1 pm. A hot breakfast is available free, the hotel is extremely clean, the staff are friendly, and an excellent location. Close to the Empire State Building, walking distance from Times Square, and lots of restaurants in walking distance.
You can order fresh food 24/7 in the hotel, free Internet. They have luggage storage which is safe and secure,and your room is very clean, large flat screen, and safe for valuables. A nice comfortable bed, and a good size bathroom.
The only problem we think is housekeeping is very very slow. Our first full day, it was after 4 pm when our room was clean, and on our second day, we had to go to the front desk just before 4 pm and ask to get our room done. We believe that if Hyatt could work on getting this done quicker, it would make it. 101% hotel.
We put service as average because of housekeeping......all other areas were Excellent!
- Official Description (provided by the hotel):
- Whatever brings you to the greatest city in the world, Hyatt Place New York/Midtown South is the place for you. Our Midtown Manhattan hotel offers a comfortable hotel near the Empire State Building and just a short walk or cab ride from the best the Big Apple has to offer. We have everything you need to relax and recharge from a long day experiencing the sights and sounds of Herald Square. Each room features a plush Hyatt Grand Bed(R), free Wi-Fi internet, a Cozy Corner with sofa or sofa-sleeper, a modern bathroom with complimentary amenities and a 42" HDTV, ensuring the ultimate in comfort during your stay in NYC. ... more less
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