Kevin at front desk was so helpful when I arrived and throughout the entire stay. He was my favorite front desk helper and the most professional. Needed dirctions andDulce was very rushed to tell me directions and didn't feel like I got best directions other than handing me map. Sunday day the doorman in black suit and red tie was texting and not helping people with suitcases in front struggling. He was also in the breakfast area texting away throughout the morning. This is unprofessional. Mr. Khan, kitechn manager - Goes Extra Mile for customers and truly understands customer service. He was always helpful and smiling and very hospitable. Hotel is in good area and can walk to Macy's and other stores nearby. No taxi's drive down this street but you can walk block or two to get taxi's. The front desk coordinated driver to airport which was nice when we left. I liked the breakfast options. Nice place and I will come again.
- Official Description (provided by the hotel):
- Whatever brings you to the greatest city in the world, Hyatt Place New York/Midtown South is the place for you. Our Midtown Manhattan hotel offers a comfortable hotel near the Empire State Building and just a short walk or cab ride from the best the Big Apple has to offer. We have everything you need to relax and recharge from a long day experiencing the sights and sounds of Herald Square. Each room features a plush Hyatt Grand Bed(R), free Wi-Fi internet, a Cozy Corner with sofa or sofa-sleeper, a modern bathroom with complimentary amenities and a 42" HDTV, ensuring the ultimate in comfort during your stay in NYC. ... more less
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