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“First visit to New York”

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Wyndham Garden Chinatown
Ranked #158 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Dorset, UK
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“First visit to New York”
Reviewed 13 November 2013

We chose the Wyndham Garden Inn for our first visit to New York following a recommendation on the Trip Advisor New York City Forum and we were not disappointed. We had a warm welcome from the front desk staff and didn’t even need to produce our booking paperwork as they were expecting us. The hotel is new and squeaky clean and our room was well equipped with a lovely bathroom. We found the 3rd floor a little noisy and on request we were moved to the 9th floor which had the most incredible views of the Empire State Building and the Chrysler Building from the floor to ceiling windows.
The small bar in the corner of the lobby quickly became our pre-dinner meeting place for Happy Hour which lasted from 5-8pm every night. We also had dinner one evening in the Elevate restaurant which was very good, and very good value with a 50% discount offer.
We loved the area and thoroughly enjoyed the hustle and bustle of Chinatown as well as the proximity to subway connections.
On our last day we were not leaving until 2pm but the staff happily looked after our luggage while we enjoyed our last few hours in New York.

Room Tip: Higher floors have an amazing view of the skyline.
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gail346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, 14 November 2013
What an outstanding review! We loved having you as our guest, and all of us had a great time making sure your experience was the very best. Your comments really make all of us here at the Wyndham Garden Chinatown glow with pride! Take care, and we hope to see you again soon!

Best Regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (349)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 November 2013

My friend and I were really looking forward to our 2 day trip to New York and had researched to make sure we got the best hotel that was wheelchair accessible. We were also celebrating my friends birthday. Unfortunately we were very disappointed. Firstly the lift that takes you from the ground floor to reception was not working, so my friend was unable to get into the lobby without help from the staff. We had requested a wheelchair room with 2 beds which had been confirmed over the phone but when we got there was told that they only do them with one bed and didn't seem too concerned about what we was told. The room we was given was small and barely big enough for 1 person let alone 2. Also if you was in a electric wheelchair you would not get over the step at each door. We was moved to a different room on the 2nd night and had our parking comped but I do not think is this good enough considering the stress myself and friend had to endure getting in and out of the hotel. Given the choice I would not stay back here again

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank the427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, 14 November 2013
We appreciate your feedback from your stay at the Wyndham Garden Chinatown. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. We apologize for any inconveniences you encountered with the elevator out of service. Unfortunately, our elevator repair company was unable to have that elevator fixed until Monday. We appreciate your insight as that helps us learn to be better.

Best Regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Hartford
1 review
Reviewed 6 November 2013

I highly recommend this hotel. Clean, friendly, great location for anything below Houston St. Great views!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank N L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, 14 November 2013
Thank you for choosing the Wyndham Garden Chinatown. We are delighted you enjoyed your stay with us. We appreciate your kind comments, and we really look forward to seeing you again in the future.

Best Regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Garden Chinatown

Property: Wyndham Garden Chinatown
Address: 93 Bowery, New York City, NY 10002-4915
Phone Number:
Region: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #158 of 467 Hotels in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Wyndham Garden Chinatown 4*
Number of rooms: 106
Official Description (provided by the hotel):
Wyndham Garden Chinatown is a boutique style hotel ranked among the highest 4 star properties in New York City and located in Lower East Side. Just steps from Soho and Little Italy there is shopping, museums, art galleries and fine dining in walking distance. Currently top 20% ranked for overall service on Tripadvisor in all of New York City and recently won Expedia's Insider's Select Award which is based on guest reviews and value of the hotel. The hotel has views from the guest rooms of the Empire State Building and New York City Skyline. Wyndham Garden Chinatown is a full service property with amenities such Rooftop93 our year round rooftop Lounge, room service, full service restaurant, Beer Garden, 24 hour fitness Center, and Lobby Bar. This hotel is surrounded by great shopping, tourist attractions and convenient to several subways stops such as the B,D,J,Z,6,R. ... more   less 
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