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We spent 7 nights here earlier this year and enjoyed our stay. Staff were extremely accommodating to our last minute change in plans and allowed for a rollaway bed to be added to our room for a reasonable price.
The room itself was smaller than I expected but I can understand why it would be the norm for Manhattan - very little space once the extra bed was put in but this was our fault for changing plans when it was too late to book a twin. It was clean and well maintained. As others have mentioned, the shower sprays out into the bathroom which is a little frustrating but housekeeping happily provided extra towels. Staff were all lovely and friendly throughout our stay. Our room was on the 2nd floor and I was initially worried that traffic would disturb us throughout the night but the sound insulation is actually pretty good. Main negative is the terrace outside the room - it is communal so have to keep curtains closed the entire time for privacy.
Location wise, it was really convenient. The nearest Subway is less than 5 mins walk and Little Italy and SoHo are both on your doorstep. Saying that, Chinatown is not the best location as it is not clean and the smell of raw meat and fish is really off-putting.
Did not use hotel bar or restaurant so can't comment on this - so many wonderful places in Little Italy at a fraction of the price!
Overall, I would recommend the nice rooms, friendly staff and convenient location.
Most excellent - your experience is exactly what we strive for here at the Wyndham Garden Chinatown Hotel! We are very proud of our beautiful hotel, and we are happy to know that it shows. Thank you for staying with us and allowing us to take care of you and we look forward to being able to do it again for your next stay!
Located in the heart of Chinatown. Easy to locate and close to everything. I had a reservation and the check-in and check-out was quick and easy. The room was big and bright. VERY CLEAN and appears new. Very comfortable bed. Nice bathroom with soaps and plenty of towels. Quiet/soundproof room with no disturbances. Would definitely return and recommend.
We are very happy that you had such a great experience here at the Wyndham Garden Chinatown! It makes us proud to know that our hotel was able to take such good care of you. Thank you for your support and recommendation, and we hope to see you again soon.
Upon arriving at the hotel I was unsure what to expect.
Thankfully, it was as several of the reviews had said.
I was pleasantly and happily surprised.
The room was very nice. The floor to ceiling windows was awesome! Also we got some beautiful pictures of the nighttime skyline from the rooftop bar. Absolutely beautiful!
The bellhop, Ling, was a great help and very polite. The bar staff also greeted us on the elevator earlier in the day and when we went up to take photo's.
I Do Not recommend the hotel restaurant for breakfast. It took 30 minutes for 4 of us to get scrambled eggs, which were close to raw, some sort of potatoes and raw bacon. All of which were cold! Everyone's!
You Can mess up breakfast and they did, badly.
I would def recommend this location to anyone! Just no breakfast!
Be prepared for the overflowing shower and you'll be ok. We did fairly well since we were ready for it! Lol.
Very nice! Thank you so much for your really excellent comments and great review of our hotel! It makes us really proud that you were able to have such a wonderful stay, and that our staff provided you with rock star service. We hope to see you again soon at the Wyndham Garden Chinatown!
This hotel is in a decent location with access to everything. Chinatown is not my favorite location (not very clean) but the hotel is! Also, very close to Little Italy which has great restaurants! The hotel staff is great; the restaurant staff not so much. Had breakfast in their basement restaurant and we were the only people in there and I had to constantly approach the wait staff for menus, coffee, bill, etc. The rooms are small but very well thought out. I would definitely visit this hotel again when in NYC.
Thank you for your recent stay with us and for the glowing review. We are proud of this property and it's staff and we are glad to hear that you enjoyed many facets of what makes this property so special. Please come back and visit us soon.