My Samsonite luggage lock was tampered with. Thank goodness that it stayed locked and no one was able to get into my luggage, which contained a laptop and sensitive information. But I had to have the lock cut off by maintenance. Throughout the episode, the staff at the front desk conveniently played dumb, pretending not to understand that someone had tampered with lock while I was out of the room.
This is very disconcerting and poor service. I do not recommend this location because of the lack of security and tolerance for people's belongings. I'm very disappointed Wyndham would franchise to such a low standard of hotel manager.
- Official Description (provided by the hotel):
- Wyndham Garden Chinatown is a boutique style hotel ranked among the highest 4 star properties in New York City and located in Lower East Side. Just steps from Soho and Little Italy there is shopping, museums, art galleries and fine dining in walking distance. Currently top 20% ranked for overall service on Tripadvisor in all of New York City and recently won Expedia's Insider's Select Award which is based on guest reviews and value of the hotel. The hotel has views from the guest rooms of the Empire State Building and New York City Skyline. Wyndham Garden Chinatown is a full service property with amenities such Rooftop93 our year round rooftop Lounge, room service, full service restaurant, Beer Garden, 24 hour fitness Center, and Lobby Bar. This hotel is surrounded by great shopping, tourist attractions and convenient to several subways stops such as the B,D,J,Z,6,R. ... more less
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