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“Great downtown location and views”

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Millennium Hilton New York Downtown
Ranked #229 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Newport News, Virginia
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great downtown location and views”
Reviewed 12 July 2014

Great location downtown. Friendly and prompt staff. Well sized clean room. Only knock was tub needed replacing/refinishing. Breakfast would have been very expensive so we ate elsewhere. Great view of ground zero site and new buildings going up.

Room Tip: All rooms are probably good
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Green Features: I have no thoughts about this topic but they must be fine
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
rochester, United States
1 review
Reviewed 11 July 2014

great location ..very pricey for parking 55 a day and food very high too 15 for a salad and breakfast over 20 ..just go outside take a left walk 4 to 5 blocks and everything you need for under 10 bucks ..minutes from everything all walking distance

  • Stayed July 2014, travelled with family
    • Value
    • Location
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    • Rooms
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Timothy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metairie, Louisiana
Level 5 Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 July 2014

This hotel is located across the street from the 911 Memorial. Our room overlooked the Memorial and the Freedom Tower. Subway stations are steps away. This was a great location and the hotel was extremely accommodating. Our flight was cancelled due to weather after we had checked out, the front desk staff was extremely helpfulI with providing a room for an additional night at the same rate as our initial stay. We will stay again on our next trip to NYC.

Room Tip: Ask for a higher floor - the views from the 49th floor were incredible.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank NewOrleansTravelBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 July 2014

We visited the hotel on the busiest day of the year, July 4th. The hotel is right across from the Macy's July 4th Fireworks, and near the 911 Museum. Nonetheless, the staff made us feel like we were the only ones in the hotel. Everyone we encountered was friendly, responsive and well. . . .hospitable.

Room Tip: The staff works hard to provide the room requested. Our request, high floor, East River view, was g...
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  • Stayed July 2014, travelled as a couple
    • Location
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Helpful?
1 Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Churdan, IA
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 8 July 2014

This is one of the nicest hotels I have ever stayed at. I loved being on the 53rd floor, and even though the Twin Towers at Ground Zero were still being built (I stayed in January 2013), the skyline view was magnificent!

This Hilton is also in the heart of the financial district and near Wall Street. I have to be honest, I pictured it to be more exciting, but that's what the movie or television director's job is for, right?

Everything was modern, the pool was nice, and I had a fabulous final evening in NYC! I hope to go back soon!

  • Stayed August 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank 4starcashier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilleniumHiltonHotel, General Manager at Millennium Hilton New York Downtown, responded to this review, 9 July 2014
We are honored to hear you found the Millenium Hilton to be one of the nicest hotels you have stayed in - thank you for taking the time to share this rave review! We are thrilled your stay was a memorable one and I am happy you enjoyed your guest room on the 53rd floor as well as the Downtown location and hotel amenities- such as our heated indoor pool. We hope to have the pleasure of welcoming you back again soon!

Best Regards,
Jimmy

Jimmy Sarfraz
General Manager
Millenium Hilton
55 Church Street
New York, NY 10007
Email: jimmy.sarfraz@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 July 2014 via mobile

I stay here because I'm a Hilton Diamond Member and it's close to my NY HQ. always great service, nice rooms and comfortable beds, plus an awesome breakfast, with hot items for a small surcharge if you're a platinum member. Well worth it. That said, a couple of things could do with some TLC. The showers need updating as water pressure could be better. The bath tubs are narrow so the shower curtain could do with a bowed rail instead of the straight one. The lobby bar could do with enlarging. It would be nice if they considered opening a Honors Lounge. Other than this, it's always a great place to stay. Service is first class, the doormen do an awesome job getting taxis, food is good quality, front desk and room service are attentive, close to some excellent restaurants and the location just can't be beat.

Stayed June 2014, travelled on business
Helpful?
Thank marcon1an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 July 2014

I was looking forward to staying at this hotel. The A/C in the room did not work well. Despite sending an engineer up to the room at 3:30pm and 9:30pm, the temperature in the room never fell below 73 degrees. The hotel could not accommodate me in a different room. Also, after checking into the hotel, I proceeded to my room and there was already someone in it (we were both quite startled). The front desk staff did feel bad about the mistake. Otherwise there was nothing special about the hotel.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilleniumHiltonHotel, General Manager at Millennium Hilton New York Downtown, responded to this review, 9 July 2014
Paul,

Thank you for your feedback in regards to the A/C not working in your room. I've worked with maintenance to fix the issue, however, I apologize that it wasn't resolved sooner. We are very sorry for the mistake at the front desk and that your reserved room was already occupied. Thank you again for your review and I invite you to stay with us the next time you return to the area.

Kind Regards,
Jimmy

Jimmy Sarfraz
General Manager
Millenium Hilton
55 Church Street
New York, NY 10007
Email: jimmy.sarfraz@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Millennium Hilton New York Downtown

Property: Millennium Hilton New York Downtown
Address: 55 Church Street, New York City, NY 10007-2939
Phone Number:
Region: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#63 Green Hotel in New York City
#150 Romantic Hotel in New York City
#160 Business Hotel in New York City
#161 Luxury Hotel in New York City
#173 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Millennium Hilton New York Downtown 4*
Number of rooms: 561
Reservation Options:
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Also Known As:
Millenium Hilton Hotel New York City
Hilton New York City
Millenium Hilton New York
New York City Hilton

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