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“Quirky but Nice HOtel”
Review of Wyndham Midtown 45

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Wyndham Midtown 45
Ranked #271 of 469 Hotels in New York City
GreenLeadersBronze level
Reviewed 6 April 2014

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Gearhead85
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this reviewResponded 21 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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639 - 645 of 943 reviews

Reviewed 6 April 2014

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
1  Thank Ange16R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this reviewResponded 21 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 April 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Quillie O
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this reviewResponded 21 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 5 April 2014

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
2  Thank Matthew M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this reviewResponded 21 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 April 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Rosella M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this reviewResponded 21 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 April 2014

My husband and i recently stayed at the Wyndham Midtown 45 on 28th march 2014 for 4 nights. Positives first:We arrived late evening and swiftly checked in. We had booked a king size room. After emailing the hotel a couple of times with no response and reading the reviews about rude unhelpful staff and problems in the room I was a little wary however I was pleasantly surprised! The lady who checked us in was very polite and helpful. We got to our room which was number 705 on the 7th floor. The room was big (compared to other hotels I've stayed in, in NYC) there is an abundance of wardrobe space, drawers and cabinets to tidy all your things away. A couple more hangers would have been nice! The bathroom was spotlessly clean and was very pleased to see a bath in the contemporary bathroom, the shower was a nice. Nice toiletries provided also. The bed was massive which was a little hard but a mattress to suit everyone's preference is hard to find and there is a leather sofa by the floor to ceiling windows. There is a stunning view of the top of Chrysler building which looks lovely by night! Grand central station which I think is the closest tube station to the hotel (May be one closer we never thought to check!) is about 5 minute walk away from the hotel. Their was a small fridge,hair dryer, iron & ironing board, 3-4 lamps, tv, CD player and DVD player. There was also a safe in the wardrobe which was free to use and you can programme your own code in, it was big enough for a laptop and all your other essentials. The house keepers came in daily and did a great job. The hotel is in a great location and easily accessible to all the big sights especially if you use the tube as well. There are 3 lifts, and a restaurant and bar but we never used that. Check out was at 11, the hotel have a luggage storage facility, they take your luggage and number it up and give you a receipt for it which was nice as I've stayed in other places where it was a self service room and you do worry about leaving your stuff in attended! There are some shops near by including a large Duane reade which is handy.

The less positive aspects: nothing major at all just a few little bits: tea/coffee tray and kettle in the king size rooms would be nice. the hotel has a sign in the bathroom re saving water and energy by using your towels more than once which we would have done but there is no towel rail in the bathroom. The wooden parts on the furniture was a little scratched but didn't affect use or detract from the niceness of the room. Wifi was chargeable at $15 for 24 hours, I would have expected this to be free in a large luxury hotel. The bath looks lovely but wasn't very comfy, but anything warm and deep to soak my feet it was good enough! The toilet flush is a button which was hard to press and very noisy, you can hear this from other rooms.

We would defiantly stay in the hotel again, great value for money and a great location.

Room Tip: If booking a king size room ask for the highest level and to the front if the building to get the be...
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  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Katie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this reviewResponded 21 April 2014

We thank you for your feedback and appreciate your comments regarding your recent stay. Please come and stay we us again soon.

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Reviewed 1 April 2014

We were looking forward to,staying here in a one bedroom suite. The photos made it look very attractive on its website, but beware. The furnishings are threadbare and dated. The bed is impossible, my back is aching after three nights in this room and we have five more to go. Finally in desperation, I asked the management to change the mattress and they said there weren't any more mattresses to replace this one! We get constant empty promises that someone will fix the situation and then more phone calls, more promises and nothing happens. We spent the first two days trying to get housekeeping to clean our suite and they kept saying someone was coming and no one ever did show up. It took great anger at the front desk to finally get someone up here to clean the suite after two days of asking. The night maid, in fairness, was shocked that no one had come to clean.

Room Tip: Find a different hotel
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  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Gae L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this reviewResponded 21 April 2014

We care deeply about every guest’s feedback and appreciate your comments regarding your recent stay. Our intention is to help every guest at all times. We offered many items to comfort you after we realize the mattress was hard on your back. We added another mattress pad to bring more comfort to you. We are truly sorry, we value your business and thank you for taking the time to share but hope you return soon.

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Additional Information about Wyndham Midtown 45

Address: 205 E 45th St, New York City, NY 10017-3301 (Formerly The Alex Hotel)
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#65 Green Hotel in New York City
Price Range: £135 - £366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Midtown 45 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Truly unique amongst New York City hotels, The Wyndham Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Midtown Manhattan East neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues. The Wyndham Midtown 45 was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Wyndham is perfect for those looking to explore NYC! ... more   less 
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Also Known As:
Alex Hotel New York City
The Alex

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