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“Perfect for first time to NYC!”

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Holiday Inn NYC - Lower East Side
Ranked #203 of 468 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Minneapolis, Minnesota
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect for first time to NYC!”
Reviewed 26 May 2014

My boyfriend and I took a $50 cab ride to this hotel from LGA and to be honest was a little nervous about what we were in store for when we turned the corner and it was across the street from Burger King. Turns out, I didn't have a thing to worry about!
The front desk staff were incredibly helpful and nice. They helped us with a couple maps so we weren't too lost getting into the city. As for the rooms, it was nice that the window opened a bit to get some fresh air in. We were on the 7th floor facing Delancey so yes of course it was noisy. All we had to do was turn the fan on when it was time for bed and we couldn't hear a thing outside.
There are TONS of great little restaurants around the block. We spent almost an entire day walking around the neighborhood and the Delancey/Essex stops are within a few minutes walk. We'll absolutely stay here again!

  • Stayed May 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank sandybobandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 27 May 2014
Greetings sandybobandy,

Wow! Thank you for your amazing review. Our Holiday Inn Lower East Side family is truly humbled by your words. It is delighting to read our team was exceptionally accommodating and welcoming, it is truly our priority to always ensure our guests experience a wonderful stay with us. Thank you again for your recognition and recommendation, we certainly look forward to your next stay with us, happy and safe travels!
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694 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 May 2014

My son booked the room for me as a surprise for a belated Mother's Day gift, so I can have a peaceful weekend. My daughter wound up coming the Sunday of 5/25/14 and staying w/me. On checkout day, as she got home she realized she left her earrings BRAND NEW 14k gold name earrings on the nightstand. When she returned less than half hour later, someone entered the room & stole her earrings & the tip left for housekeeping!!! When reported to Mr. Lugaro, he laughed in my daughters face & refused to do anything about it & told her to file a report. 20 minutes later we had the police there, filing a report and Mr. Lugaro was shocked we actually had called the cops. He & some of the staff were "jittery"/acting nervous. This is really disgusting for someone to actually steal an 18 year olds brand new earrings!!! Especially when one member of their custodial/repair staff admitted to entering the room and Mr. Lugaro refused to look at the cameras and was hesitant to give the "room key card" printout to the cops on scene. Be careful people!!

  • Stayed May 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Corie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg R, General Manager at Holiday Inn NYC - Lower East Side, responded to this review, 27 May 2014
Dear Corie Q,

As everyone will be able to see from the many other reviews, there is a definite reason we are ranked as high as we are. The service here is impeccable and the staff is frequently mentioned for their outstanding assistance. I would prefer to take the high road here and not respond via this outlet, but rather should you have something more to discuss, you may contact me directly at 646-509-2585. Our hotel is the #1 ranked Holiday Inn in all of NYC. All of our guest rooms are outfitted with in-room safes and we also have safe deposit boxes available at the front desk. I can assure every person reading this review and my response that we are of the utmost professional in both service and operations and again recommend that they read the other reviews.

Take care and safe travels.

Greg Riley
General Manager
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2014 via mobile

I stayed at this nice and clean hotel, for three weeks for business in Manhattan, the staff was very friendly, the hotel was clean and is very convenient to the subway station, very safe area with a lot of places to eat and have fun.

Stayed July 2013, travelled on business
Helpful?
1 Thank Cristian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 27 May 2014
Greetings Cristian M,

Thank you for sharing your wonderful experience at the Holiday Inn Lower East Side with the TripAdvisor traveler community. Its delightful to read you were very pleased with your stay, and found our team friendly and accommodating. We look forward to your future stays with us, until next time!
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Charlotte, North Carolina
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 May 2014

This is a nice hotel. There were 3 adults staying in one room and it wasn't too crowded. The rooms were clean and quiet, and the car service was affordable and convenient. We were traveling with a family member that is over 70 years old and not able to walk very well, so the car service was perfect for him. They picked us up at the front door and dropped off exactly where we needed to go.
We had breakfast in the diner downstairs, which was average, and the wireless was strong throughout the building (except for the diner).
An issue we had was with taxi services to the hotel. Being that it is close to the Williamsburg bridge it seemed that the taxis were not sure how to get around there - not the hotel's issue but be aware of those taxi drivers who take you the "long way" to get to the hotel.

Room Tip: Try to get a room from the 5th floor up - you might be able to see the Freedom building and the nois...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 71PuraVida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 27 May 2014
Greetings Naples71,

Thank you for sharing your most recent experience at the Holiday Inn Lower East Side. We are delighted to read you found your stay with us just perfect. Its wonderful that our team was able to assist you and your family with our car service transportation to explore the city. Thank you again for your kind words and recommendations. We welcome you back with open arms, until next time!
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Rochester, New York
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 May 2014

This unassuming hotel hit all the bases for a great getaway weekend in New York. It was clean, safe and easily accessible by subway. Though right at the end of the Williamsburg Bridge, noise was not an issue. The bed was comfortable. Tv was well-located and had a whole bunch of connectivity options. Clever and convenient device charging. Tasteful decor. The bathroom was nice to look at but lacked the lighting and magnification necessary for me to apply make-up. Tile shower with glass door was nice.

All staff was friendly and ready to assist.

Love the neighborhood. This hotel is steps away from bunches of fun restaurant and pub options.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank k258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 22 May 2014
Greetings k258,

Thank you for the terrific 5 Star Review!! Our Holiday Inn Lower East Side family is humbled by your kind words. We are glad our hotel was just perfect for your weekend getaway. Thank you for your recognition and recommendation, and please make us your home away from home. Until next time!
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 May 2014

I booked 4 rooms as part of a Birthday party. While the location is away from some of the major attractions it makes up for it in so many different ways. The rooms themselves are big (for NYC) and not only clean but also quite modern in terms of the furniture. The staff where throughout the trip helpful and polite which again is a change for NYC. The diner downstairs served good food and was good to get a drink from. Overall it was a great little hotel and one I would happily stay in again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ghally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 22 May 2014
Greetings Ghally,

Thank you for your wonderful review! Our Holiday Inn Lower East Side family is delighted to read you chose our hotel for your traveling accommodations for such a special event, a Birthday Party. It is our main priority to ensure each and every one of our guests is treated like a member of our own family. Thank you again for your recognition and recommendation, we look forward to your next stay with us!
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Shrewsbury
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 May 2014

We had to make an emergency stop at the Holiday Inn on Lower East Side while in NY - we were at AirBnB and my wife got ill, so we need to be in a hotel.

As expected the standard of amenties, cleanliness and comfort was high.

Worthy of special mention is how kind the staff were at the hotel, helping us find a doctor, being flexible about menu requirements in the basement diner, helping with taxis and so forth. I am always surprised when a big brand makes you feel at home.

There is also free wifi wihich works and doesn't always shut off.

The location is good for exploring East Village, and also close to a metro stop.

For good coffee, walk up Suffolk Street, at Rivington Street take a right and at the end of the block on the right is an excellent cafe with fresh croissants and Lavazza expresso.

How about some vegetarian and vegan items on the menu in the diner?

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrDribble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 17 May 2014
Greetings MrDribble,

Thank you for your terrific 5 Star Review!! Our Holiday Inn Lower East Side family is truly humbled by your words. It is our main priority to ensure each and every one of our guests feel safe and comfortable while they are with us. We will definitely look into expanding our Retro Bar and Grill menu to include vegetarian and vegan options. Thank you again for your recognition and recommendation. We certainly look forward to your next stay with us, and take advantage of our Book Smart Deals that Work promotion for great savings on your next booking!
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Additional Information about Holiday Inn NYC - Lower East Side

Property: Holiday Inn NYC - Lower East Side
Address: 150 Delancey Street, New York City, NY 10002-3308 (Formerly Holiday Inn New York City-Manhattan)
Phone Number:
Region: United States > New York > New York City > Lower East Side , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #203 of 468 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn NYC - Lower East Side 4*
Number of rooms: 132
Official Description (provided by the hotel):
On March 19th, 2013, the Holiday Inn NYC - Lower East Side opened at corner of Delancey and Suffolk Street, complete with a widely appeasing ambiance, decor, and amenities. This new, contemporary non-smoking boutique hotel brims with surprises-from the sleek walnut floors in our spacious guest quarters, to the impeccably adorned public spaces. Set in historic heart of Manhattan's Lower East Side, our friendly and familiar hotel delights at every turn, drawing repeat visitors with a heightened level of charm. From the linens to the lobby, the brand new reflects the joy, excitement, and luxury of the modern New York City lifestyle. Step through our boutique-style lobby, and you will instantly be treated with personalize service from our hospitality staff. Within the solace of our hotel, you will find free Wi-Fi, and many modern conveniences, including business and fitness center access and lobby snack shop. Enjoy service from our ever-attentive staff, delicious dishes from the tables of our in-house restaurant, and world-class amenities in the comfort of spacious and stylish guest rooms. ... more   less 
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