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“Exactly where we wanted to be ”

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Holiday Inn NYC - Lower East Side
Ranked #199 of 468 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Toronto, Ontario, Canada
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Exactly where we wanted to be ”
Reviewed 6 August 2014 via mobile

A booked a 4 night stay in July to stay with two friends in a two double room. Here is a bit about my stay:
Area: We love LES and found lots to eat/drink near
Rooms: great! Clean, everything we needed. The beds were comfy enough and both soft and firm pillows were provided (and labelled). They gave more than enough towels for 3 people to use every day which was also a nice thing.
Front desk: they were really nice and helpful anytime I had a question. One friend joined us mid-trip and they were set up to join the room with no hassles (even though we were out enjoying the city right when they arrived)
Coffee: americanos were good!
We looked pretty endlessly for a room that would suit our needs since there would be 3 in a room (it made it tough and expensive) so this was absolutely the best solution. Although the rooms arent huge there is no such affordable thing in NYC.
I'm only doing 4/5 because it's not a 5/5 for hotels...but it's actually better than I thought it would be. It's a 5/5 for this category of hotel.
Everyone was pleased!

Stayed July 2014
Helpful?
1 Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 13 August 2014
Greetings Jennifer G,

Thank you for sharing your wonderful experience with us! Our Holiday Inn Lower East Side family is truly humbled by your words. It is delighting to read you fell in love with our neighborhood and were able to explore the many great restaurants within walking distance of the hotel. Please give us a ring in advanced for your next booking. Until next time!
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695 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
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English first
UK
Level Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 August 2014

This hotel was great --clean, friendly and helpful staff and an unexpectedly good location.
very close to the subway and a great value hotel for exploring New York from.
very close to some great street with good bars resaurants and live music - Orchard road in particular wsa good.

The hotel is one minutes walk from subway -- and was very good value. Cannot fault it !

  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank aqasaxman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 6 August 2014
Greetings awasaxman,

Our Holiday Inn Lower East Side family would like to thank you for your kind words. We are so happy our accommodations and the service offered by our staff meet and exceeded your expectations. Its wonderful you enjoyed the great restaurants, cafes, and historic sites located in the Lower East Side. Thank you for your feedback and we look forward to your next trip to the big apple. Happy and safe travels!
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Alibaug, India
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 August 2014

This is one of the most convenient location in New York. just a block away metro station takes you wherever you want to go in New York.Rooms are good, bit smaller but well appointed. Bathrooms are also smaller no tub bath but well maintained.
the main thing is staff particularly of front desk. they are extremely helpful, Always ready to guide you. Wanda , Raffael were in particular.
many restaurants around. We have found Masalawala an excellent Indian Restaurant nearby also one mexican stall brookline taco which serves excellent tacos.
weekends are fabulous as many pubs around. A pleasant crowd on weekends.
I could have given easily 5 stars but their restaurant is bit disappointing. only one person to look after it.food was ok but no buffet breakfast.
anyway I highly recommend this hotel to everybody.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pravinfirasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 5 August 2014
Greetings pravinfirasta,

Our team would like to thank you for taking the time to share your feedback with our traveler community. We are so happy both Wanda and Rafael along with our entire team made your stay memorable. Masalawala is a wonderful Indian restaurant definitely one of our favorites. Please accept our sincerest apologies for your experience at Retro Bar & Grill. Please give us a call if you would like to further discuss this. We certainly look forward to your next stay with us, happy and safe travels!
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Redhill, United Kingdom
Level Contributor
43 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 August 2014

Stayed here for one night prior to flight home from JFK. I was pleasantly surprised by this hotel. Some might find the location a bit sketchy, but I actually found the location really interesting with some cool little cafés and shops. The hotel is located immediately next to a subway station and is a good location to get back to the airport. I was particularly impressed with the staff, very friendly and helpful without being over the top. Room was small but clean with good facilities. I loved people watching out of the window over Delancey Street and the WTC in the distance, not a beautiful view but it felt like the real New York.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank dokelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 5 August 2014
Greetings dokelly,

Thank you for sharing your wonderful feedback with the TripAdvisor traveler community. We are so delighted to read you experienced a great stay! We like to look after our guests like family and always want to make sure you are comfortable. Its great to read you enjoyed our hotel location and we able to explore all the great shops and cafes in the Lower East Side. We look forward to your next adventure in the Big Apple, until next time!
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Phoenix, Arizona
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 July 2014

I stayed here for the location and the location alone, while wanting something predictable that a chain hotel provides. As with any non-luxury hotel in Manhattan, the rooms are small, but they were clean and accommodated my family when we needed sleep. and the hotel was conveniently located near Little Italy and the subway that took us to Battery Park which is all we needed. Also, the parking situation was as convenient as you are going to get in NYC as there was a private lot across the street that charged $41 for 24 hours, and I was able to get into my vehicle several times to put luggage in after checking out of the hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 1 August 2014
Greetings Jason G,

Our Holiday Inn Lower East Side family would like to thank you for taking the time to share your experience with us. We are so happy you were able to enjoy your stay and found our accommodations and location to your liking. The F,J,M Subway station is located just a block away from the hotel which can take you to any part of Manhattan in just 10-15 minutes! Please visit us soon in the city that never sleeps. We look forward to your next adventure!
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Central Alberta
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 July 2014 via mobile

This hotel had everything we needed plus it was so handy to the Essex St. subway station. The room was small, (but who cares about that? We didn't come to NYC to spend time in the room!) but it was very clean and the bed was comfortable. AC was noisy, but didn't notice after walking 5-8 miles a day on tours, we fell asleep right away.

Front desk staff were helpful with transit instructions.

You should stay here. I'd recommend this place to anyone wanting a safe, clean place in an interesting area of the city.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Becky_Wagner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 1 August 2014
Greetings Becky_Wagner,

Wow! Thank you for sharing your amazing review with the TripAdvisor traveler community. Our Holiday Inn Lower East Side family is glad we were able to meet and exceed all of your expectations during your leisure trip in NYC! Please visit us soon and do not forget to contact us in advance.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014 via mobile

This hotel is tucked away in LES in a great location. It is impeccably clean and looks like it has recently been renovated and updated to a crisp modern design. The staff were very helpful and always so nice and pleasant.
This will be our 'go-to' for NYC!

Stayed July 2014
Helpful?
1 Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DianaNarvaez, Guest Relations Manager at Holiday Inn NYC - Lower East Side, responded to this review, 1 August 2014
Greetings Jennifer,

Thank you for your short but sweet review! Our Holiday Inn Lower East Side team is truly humbled by your words. We strive to ensure each and every one of our guests feel safe and comfortable while they are with us. Thank you for your recognition and for making us your home away from home. Don't forget to contact us in advanced and well have a small welcome back surprise set up for your arrival. Until next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn NYC - Lower East Side

Property: Holiday Inn NYC - Lower East Side
Address: 150 Delancey Street, New York City, NY 10002-3308 (Formerly Holiday Inn New York City-Manhattan)
Phone Number:
Region: United States > New York > New York City > Lower East Side , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #199 of 468 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn NYC - Lower East Side 4*
Number of rooms: 132
Official Description (provided by the hotel):
On March 19th, 2013, the Holiday Inn NYC - Lower East Side opened at corner of Delancey and Suffolk Street, complete with a widely appeasing ambiance, decor, and amenities. This new, contemporary non-smoking boutique hotel brims with surprises-from the sleek walnut floors in our spacious guest quarters, to the impeccably adorned public spaces. Set in historic heart of Manhattan's Lower East Side, our friendly and familiar hotel delights at every turn, drawing repeat visitors with a heightened level of charm. From the linens to the lobby, the brand new reflects the joy, excitement, and luxury of the modern New York City lifestyle. Step through our boutique-style lobby, and you will instantly be treated with personalize service from our hospitality staff. Within the solace of our hotel, you will find free Wi-Fi, and many modern conveniences, including business and fitness center access and lobby snack shop. Enjoy service from our ever-attentive staff, delicious dishes from the tables of our in-house restaurant, and world-class amenities in the comfort of spacious and stylish guest rooms. ... more   less 
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