It was our first trip to New York and we were fortunate to have booked the Refinery Hotel. You can’t go wrong staying at this hotel! We arrived very early in the morning (1:00 AM) and the staff couldn’t have been more accommodating. From the doorman, to the service desk, to the attendants we were treated as if we were the only guests in the hotel. We couldn’t say enough about the kind, professional, and courteous service we received throughout our stay. Every person we encountered greeted us with a smile and inquired about our stay, and if we needed anything. The modern décor, Rooftop Bar, and restaurant (Parker & Quinn) were tasteful and sophisticated. The location is right in the heart of Manhattan, close to everything. All-in-all the hospitality of the staff, the large comfortable room (loved the pillows), the modern décor and the location make the Refinery a must stay when visiting New York!
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