When planning our family trip to NYC, we were looking for something in midtown so most things would be in walking distance. The location of the Refinery is great. The hotel right by the subway.
We were able to find a room for a good price at this hotel so we decided to try it. I am so happy we did! The staff is so friendly (greeted us by name when we came and left the hotel, thorough (had a hand written card and cup cakes in our room on our anniversary date), accommodating, and professional. It is apparent the Refinery has trained their staff extremely well because every person is professional and friendly. The concierge spent over an hour with us planning our itinerary and giving us restaurant recommendations. She even made our dinner reservations.
The rooms are so clean and roomy (not common in NYC), and the beds are comfortable.
I would strongly suggest this hotel for anyone! It is perfect for families, couples, people traveling for business, etc.
We are planning on returning to NYC in October. I checked the pricing for a room and it is a lot more expensive than what we paid for our room. I am going to see if I can find a more reasonable rate because we really want to stay at the Refinery again!!
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