Stayed at the refinery 8/24-8/27/2013. Checked in Saturday, early-thank you, and later ended up at the rooftop bar. Great place, beautiful view and surroundings. Wish we could have gone back. After a long day on Sunday we planned on eating back at the hotel but when we returned at 8pm Parker & Quinn was closed and the rooftop had small plates, which wasn't what we had in mind. The lobby bar was also closed. (The in-room newspaper says both the restaurant and lobby bar are open daily). Eventually we ordered room service,which came from Parker & Quinn, expensive and came with one set of plastic silverware for two of us. (That didn't fit with the rest of the hotel).
Monday was our last night there and the rooftop was closed for maintenance??? After dinner at Parker and Quinn, we had to get to our 9th floor room as the elevators were shutting down for repairs. Tuesday morning the hot water was out for a bit. It was fixed fairly quickly but there still seems to be lots of problem with the day to day workings.
We were grateful for the late check out on Tuesday.
Love the room, the lobby and the location. I'm very hopeful that next visit will have everything running smoothly.More
- Free Wifi