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Refinery Hotel
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Reviews (4,444)
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3,287
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All reviewsrooftop barparker quinnbryant parkhat factorythe empire state buildingcupcakesnew yorkmagnolia bakerygreat hotellive jazzhardwood floorsfashion districtboutique hotelhotel gueststimes squaregreat boutiquecomfortable beds
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3,652 - 3,657 of 4,444 reviews
Reviewed 27 December 2013

This hotel is a good choice to visit Manhattan because is very close to Bryant Park, Central station, Time square, empire state building, public library….and it's between to subway station (34str and 42 str). the room was big enough for 3 people (2 king size bed), bathroom is small but everything go well. Beds are very comfortable. we were at 10 floors and we hadn't any noise. we hadn't try breakfast service.

  • Stayed: December 2013, travelled with family
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Thank mattiolino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded 30 December 2013

Thank you for your review, mattiolino. We look forward to your return visit.

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Reviewed 27 December 2013

If you, like me, like good high quality ( building, interior design ) hotels with a flavor of old times without being dusty, just go there. It's tasty, it's comfortable and it's a top location Mid Town.
Rooms are spacious ( we were at 2nd floor facing a back yard but no problem at all ) , bathrooms are great and, again, the interior design is high class and picks up the history of the building.
If I must complaint about anything: The Restaurant on the ground floor where Breakfast is served is a different history and seems not to be managed by the same company ?
On the other end: The Roof Top Bar is lovely. Outdoor, facing Empire State Building, good music, good cocktails. Yes please !

  • Stayed: November 2013, travelled with friends
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Thank TangoStockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded 30 December 2013

We are happy that you enjoyed our design and history, TangoStockholm, and hope you will be visiting us again soon.

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Reviewed 27 December 2013

We could not have asked for a better experience. Spent a long weekend here for a girl's weekend just before Christmas. Plenty of room for 4 in the deluxe double room, the staff was extremely friendly and helpful. The Rooftop Bar, restaurant and bar were all above par. The location was great and Basha helped complete the experience with exemplary service upon leaving. I will definitely stay there again and recommend this hotel to anyone looking for style and great service.

  • Stayed: December 2013, travelled with friends
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Thank mjwiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded 30 December 2013

Thank you for your post, mjwiggy--we look forward to your next stay with us!

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Reviewed 27 December 2013

We stayed at the Refinery Hotel the week before Christmas. Service was very good, as others have stated. There are always doormen and others available to assist. The best thing about the hotel is the really cool rooftop bar, but the bad thing is that during the holidays, it is rented out for private parties quite often. Their restaurant is good too - we had breakfast there a couple of times. Free coffee and tea in the lobby in the mornings. The rooms are sufficient - small just like most NY hotels. I didn't care for the almost see-thru door to the bathroom, plus ours didn't close completely. The toiletries are very nice. The location is good as you are less than a block away from Lord & Taylor and only a few blocks away from Macys. There was some construction going on a few blocks away where you did have a bit in noise in your room, but not terribly bad. The one thing that we were a bit surprised about was that the price of the room almost doubled on the Saturday night we were there. Other than that, we were pretty happy with the hotel.

  • Stayed: December 2013, travelled as a couple
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2  Thank jtwo73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded 30 December 2013

Thank you for your comments, jtwo73. We will be sure to review these details as we continue to improve and look forward to welcoming you back to Refinery Hotel.

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Reviewed 26 December 2013 via mobile

My wife and I were in New York for a wedding in October 2013, and decided to make a long weekend 21st Anniversary trip out if it, too. We've stayed in several hotels in NYC over the years in midtown, soho and TriBeCa, and we decided to give this newish hotel in the Garment District a try.

Everyone at reception, concierge, luggage storage and front door were very welcoming. The decor was fresh and modern and hip... and the smartly dressed staff were certainly one of the best looking hotel staffs I've run into.. I must admit I feared these beautifully hip folks wouldn't give 2 flips about our stay, but I guess I was just "profiling" them unduly and we were delighted by their attentiveness and warmth throughout our stay: from front desk (who congratulated us on our anniversary), to the guy who delivered our brunch one morning and talked football with me when he spied my Saints hat, to the elevator operator (he conversed with us exclusively in Donald Duck-talk all the way up) that took us up to the rooftop bar with stunning nighttime views of the Empire State Building.

The lobby bar is a nice place to hang out, too... Especially if the piano player is there,

We read some hit and miss reviews about shabby treatment to guests venturing up to the rooftop bar, but all I can tell you is that we were treated with humor and respect. Really enjoyed it.

The one experience at this hotel that's sums up our experience was this---My sister and her husband sent us a bottle of wine up for our anniversary, which was nice--- even nicer was The Refinery refusing to let them pay for it.

Great location. Great staff. Great facilities.

Thumbs up to The Refinery. We've already recommended it to friends...

  • Stayed: October 2013
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1  Thank olemiss4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_Taormina, General Manager at Refinery Hotel, responded to this reviewResponded 30 December 2013

Thank you for your review, olemiss4, we are happy that you enjoyed your stay with us and look forward to your next visit.

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