Just returned from a weekend trip to NYC and had an excellent stay at the Refinery! From the front doorman to front desk to manager, staff service is exemplary. They remembered our name from the moment we checked in - nice to walk through the lobby and be greeted by name. Room (king bed) was extremely clean, huge bathroom, beautiful floors and one of the most comfortable beds i've had in a hotel! Unfortunately we were so busy w/ our other plans that we didn't get to enjoy the amenities on site (lobby bar, restaurant or rooftop bar) but the atmosphere was wonderful! A hidden gem...would love to return! PS - We were on the fourth flood and never heard any other noise...that doesn't usually happen in NYC!
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