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“Gotham City style”

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Walker Hotel Greenwich Village
Ranked #102 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Dublin, Ireland
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Gotham City style”
4 of 5 bubbles Reviewed 3 February 2014

I stayed from 5th to 7th July 2013. The location is brillaint, the atmosphere almost theatrical. It is a short walk to restaurants in Union Place, the Strand bookshop and Forbidden Planet on Broadway and live music venues in the Village (The Bitter End, Thompson St / Bleeker St). The hotel is a design classic in New York Deco and cocktail style - James Thurber and Dorothy Parker would not be out of place, though I suspect that much of this is restored or retrofitted. The staff could not have been more welcoming. The rooms are small but the radio was pre-tuned to public service broadcasting - while I was there they were broadcasting the complete Ulysses (Joyce, not Homer). Although the restaurant was excellent, better value and NY style could be had nearby - breakfast at the Grey Dog in university Place, lunch at The Human Kitchen, a 'fat Greek' burger at a diner round the corner.

Room Tip: Go for a room as high up as you can - quieter and better views.
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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909 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (194)
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English first
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

I stayed at The Jade Hotel with my mother when I was in the process of moving to New York last year in May. My brother, who reccomended the hotel, lives in the West Village so the location was perfect for us. The hotel has an understated elegance with a very warm feel. It is the perfect example of a boutique hotel. Some would say the rooms are a little "small", but this is the expectation when you are in New York. From the lobby decorations to the restaurant downstairs, everything was beautiful.

But, what made the lasting impression was the genuine service from the staff. I wish I remembered all of the employee’s names so they could get the recognition they deserve, but unfortunately I do not. I do remember Olympia at the front desk who was very helpful and kind. Once the staff found out I was in the process of moving they were extremely welcoming. They offered everything from restaurant reccomendations to tips for living in New York. I remember after my mom left and I was heading to my new apartment, the bellman called down from the street to wish me good luck, and to let me know that I was always welcome at The Jade Hotel.

As a hospitality professional, this service meant a great deal to me. The Jade Hotel employees provided me with a very memorable experience.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EmilyTap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, General Manager at Walker Hotel Greenwich Village, responded to this review, 6 February 2014
Dear EmilyTap,

Thank you so much for your review and your kind comments about The Jade and our staff! We will be sure to pass along your comments to our team. We strive to go above and beyond for our guests and are so glad that you felt so taken care of during your stay. We hope you are enjoying New York and we hope to see you again soon!

Sincerely,
Elizabeth Mao
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 27 January 2014 via mobile

Stayed 3 nights with my daughter in a Queen Bed Room. I did not think the room was too small as many have written. Staff amazingly helpful with everything, including assistance to arrange limo transfer from airport. AC/Heater is quite loud (annoying at night) but apparently they are trying to do something about it. Great location, clean room, comfy bed, nice ambiance and something more than what you get at the typical "chain" hotels. I would happily stay again at The Jade Hotel.

Stayed January 2014
Helpful?
Thank JUlrikaD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, General Manager at Walker Hotel Greenwich Village, responded to this review, 6 February 2014
Dear FamTig,

Thank you for your review. We are glad that you enjoyed your accommodations with us as well as the hotel ambiance. We regret that the heating and cooling system detracted from your stay and we appreciate your feedback as we are continuously seeking ways in which we can improve guest experiences. We are happy to hear that you found our staff helpful and responsive and we hope we can welcome you back to The Jade the next time you are in New York!

Sincerely,
Elizabeth Mao
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

We stayed at the Jade hotel in December, the location is fantastic! The rooms are really small but you do not find hotels this cute in this area very easily. The neighborhood is fantastic and very close to the Union Square subway. We never tried the restaurant, but there is a great breakfast place Hü two streets over that we lived at, being vegans. I love the art deco feeling, and the authentic rotary telephone were a nice touch. If you go on a shopping spree plan to repack your suitcase. I would definitely come back.

Room Tip: Ask for a view of the Empire state!
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, General Manager at Walker Hotel Greenwich Village, responded to this review, 6 February 2014
Dear Paicho,

Thank you for your review. We are thrilled that you enjoyed the décor of the hotel and that you appreciated the small touches throughout our property. One of our favorite things about The Jade is its central location and we are so glad you found it convenient in exploring the local area (we love Hu, too!).We hope to welcome you back the next time you are in New York!

Sincerely,
Elizabeth Mao
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 27 January 2014

The Jade hotel is great. It's basically in the perfect location, really easy for transport and with everything you could possibly need only a short walk away. It's also on a quiet street, so it feels nice and secluded.
The hotel is brand new (it's a brand new building) an everything is pretty much well appointed and well thought out. The rooms are about average size for NYC but very comfortable, and amusing with their deco features. All the appointments are of a high standard. I had a fantastic view from my room, even though I booked their standard room. The hotel is quiet and peaceful and the bed was very comfortable.
The staff were very friendly and helpful, though at times a little clueless and there wasn't as much information in the room as one would expect, so the various services on offer weren't always clear.
The bathroom was great - though taking a shower meant half the floor would get wet - but it was handsomely appointed.
The bar downstairs wasn't very busy - which may or may not be a good thing depending on what you are after.
Would definitely stay again - the location is second to none, the rooms are very comfortable and smart and the staff were genuinely responsive. Great place.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, General Manager at Walker Hotel Greenwich Village, responded to this review, 6 February 2014
Dear Mark D,

Thank you for your review. We are so glad to hear that you enjoyed your stay with us and that you were able to enjoy a fantastic view from your room! We are also thrilled to hear that you enjoyed the décor and attention to detail throughout the hotel and that you found your accommodations to be comfortable and peaceful. We appreciate your feedback and we hope to welcome you back soon!

Sincerely,
Elizabeth Mao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

Very good location at 13th street, close to Union Square, metro station, and a lot of restaurants. The room is preety clean, with a typical New Yorker decoration, although little small, but very quiet. Confortable beds and nice shower.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marelvas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton, Massachusetts
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

What a beautiful little boutique hotel, full of charm and historic grace, great location in the Village. It's a pretty as the pictures.. The hotel has a restaurant but we didn't eat there. Room was beautiful, staff were attentive and friendly, really everything was terrific. The only negatives are that it's a little pricey and the rooms are very small. But the room and the hotel are very well appointed. Also, our room was quite warm, better than the alternative and we were able to open the window a crack to cool it down which is unusual these days and was appreciated. So it's personal decision as to what's important in where to stay. I really liked this hotel, would return and would highly recommend without hesitation.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Waban_Jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth M, General Manager at Walker Hotel Greenwich Village, responded to this review, 6 February 2014
Dear Waban_Jane,

Thank you for your review. We are glad you found The Jade as pretty as the pictures and that you enjoyed the décor and charm of the hotel! While we recognize that we are a small property, we are glad you had a great stay with us and found our staff to be attentive and friendly. We hope to welcome you back the next time you are in New York!

Sincerely,
Elizabeth Mao
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Walker Hotel Greenwich Village

Property: Walker Hotel Greenwich Village
Address: 52 W 13th Street, New York City, NY 10011 (Formerly The Jade Hotel)
Phone Number:
Region: United States > New York > New York City > Greenwich Village
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #102 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Walker Hotel Greenwich Village 4.5*
Number of rooms: 113
Official Description (provided by the hotel):
Walker Hotel Greenwich Village is an independent, family-owned luxury boutique hotel located in the downtown NYC neighborhood of Greenwich Village. Offering 113 guest rooms and an elevated market-to-table American restaurant, Walker Hotel truly offers visitors an authentic New York hotel experience. Centrally located, guests can easily access all major business districts and New York City attractions such as Washington Square Park, Union Square, Chelsea, SoHo and the famed Meatpacking District. Access to all major transportation and transit lines are just a few short blocks from the hotel. Designed in gorgeous art-deco décor, all guests will enjoy luxurious Frette linens, local bath amenities by C.O. Bigelow - America's oldest apothecary, complimentary WiFi, free bottled spring water (replenished daily) and complimentary local and toll free calling. Other complimentary amenities include daily New York Times, evening turndown service and personalized Concierge services. Walker Hotel Greenwich Village offers 24-hour room service and a new market-to-table American restaurant called Society Cafe by Executive Chef, Christopher Zabita. Shopping at the local Union Square Green Market 4-days per week, Chef Zabita's passion for supporting local farmers and purveyors is enjoyed by guests and locals through his seasonally driven American menu. ... more   less 
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