Stayed for two weeks. As I was on business trip, I wanted to be close to Times Square & subway station (less than 1 km) . This was ideal in that way. The cleanliness of the premises is also maintained. They had a complimentary unlimited hot drink (in those sub zero temperatures) every afternoon and that is a really nice gesture. The breakfast though a limited spread is done nice and kept hot. The WiFi was good except for two days, when I asked for a wired connection (and they were prompt at helping me with this). The staff were courteous and helpful, including the house keeping. Being close to business district, grocery stores and restaurants are easy to find. I also found it to be safe to walk even late night. I had got a better deal from hotels.com site though when I enquired directly from the front desk, it was expensive. The room was tad bit small, but that's NY and space is expensive. (I have been to Singapore and HKG and lived in smaller rooms even at higher rates and bigger brands). Overall pretty happy about the stay.
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