I stayed here because the price value for a mid town Manhattan hotel was excellent. However most other things are average at best. As a platinum IHG member I was told I was upgraded to a larger room. That room was very small. I'd hate to see how small the other rooms are. Worse than being small was the room was directly behind the elavotor shaft on one on the higher floors. Everytime the elevator would move the sound in my room was very annoying. I'm not sure what there cleanliness standard is but I was there for three nights and the room was never vacuumed. I minor spill of a nut mix was left on my floor every night. This was quite discomforting as I'm sure this lack of attention is happening elsewhere in the room and property. Lack of cleanliness is a sure way to get a bad review.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, LoveHolidays, Southall Travel, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Cancelon, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Holiday Inn Express New York - Manhattan West Side reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.