I've only given this very good purely because the buffet breakfast area is just too small to cope with the amount of guests staying when at capacity. We struggled to find anywhere to sit either inside or out on at least three mornings, but I have to praise Farrell, who did everything he could to help us and deserves a special mention. All the staff were friendly and helpful, the rooms clean and spacious, but one other observation ... we were downstairs on the floor below the lobby. There are no stairs down to that floor so sometimes we'd wait ages for one of the two lifts and if they were going up, we'd wait even longer. There are stairs up but signs are there asking you not to use them unless in an emergency. The maintenance manager did escort us up on a couple of occasions though as we'd been waiting so long for the lifts. I'd recommend this hotel as it's in a pretty central location. We were able to walk to most places from 48th.
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