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“Great hotel!” 5 of 5 bubbles
Review of Hampton Inn Manhattan Grand Central

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Hampton Inn Manhattan Grand Central
Ranked #76 of 463 Hotels in New York City
Certificate of Excellence
Fresh Meadows, United States
1 review
“Great hotel!”
5 of 5 bubbles Reviewed 14 May 2014

The hotel was renovated, clean and in a great spot in NYC. The room was small but had everything you needed and was very clean and modern. You can't ask for more than a clean, quiet room, in a great location with friendly staff that are willing to assist you.

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 16 May 2014
Dear Jill,

Thank you for taking the time to write a review. Your feedback is greatly appreciated. We are very glad to hear that you found the accommodations of our hotel to be satisfactory and we thank you for your kind words towards our staff. Please, make us your hotel of choice for any future visits to the New York City area. Thank you for choosing Hampton Inn United Nations and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,609 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (165)
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English first
Seattle, United States
1 review
5 of 5 bubbles Reviewed 7 May 2014

The staff is friendly and very helpful, rooms are clean and comfortable. Hotel is in a great location. We were there for business and since we are a non-profit organization we are looking for value - this hotel definitely gives you value for your spending. Highly recommended

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Robi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 13 May 2014
Dear Robi,

Thank you for taking the time to write a review. Your feedback is greatly appreciated. We are glad to hear that you found our staff to be friendly and helpful, and we are very pleased that our hotel was able to accommodate your business travel needs. Please, make us your hotel of choice for any future stays you may anticipate in New York City. We greatly appreciate your business. Thank you for choosing Hampton Inn United Nations and have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, United States
1 review
4 of 5 bubbles Reviewed 6 May 2014

We arrived at 1 am and the staff was great even at that time of the morning, I have an elderly mother and they helped her into the lobby while my husband and I got the luggage out of the car. They were helpful in giving great tips for sight seeing

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 13 May 2014
Dear Carol,

Thank you for taking the time to write a review. Your feedback is greatly appreciated. We, at Hampton Inn United Nations, are always pleased to welcome our guests to our hotel, 24 hours a day, and we are glad to hear that you found this to be the case on your recent stay with us. We are also very pleased to hear that you and your family found our Guest Services Team’s sightseeing tips and advice to be helpful while staying with us in the Big Apple. Please, make us your hotel of choice for any future stays that you may anticipate in New York City. We greatly appreciate your business. Thank you for choosing Hampton Inn United Nations and have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grande Prairie
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 May 2014

The staff at this hotel was great. It is a small hotel with small rooms as is typical in New York City, but the beds were very comfortable as they always are at The Hampton Inn. Fitness Center was very good. Breakfast was very crowded, but then again it was something free in NYC. Great location as it is just a couple of block to United Nations building and Grand Central Station. Just a few more blocks and you are at Time Square.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 13 May 2014
Dear Gary,

Thank you for taking the time to write a review. Your feedback is greatly appreciated. Thank you for your kind words regarding our staff; I will be sure to share your positive feedback with the rest of the Hampton Inn United Nations Guest Services Team! Please, make us your hotel of choice for any future stays that you may anticipate in New York City. We greatly appreciate your business. Thank you for choosing Hampton Inn United Nations and have a wonderful day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake George, New York
1 review
4 of 5 bubbles Reviewed 5 May 2014

I paid $139 for a room at this Hampton Inn and since the remodeling the rooms are very nice, though the one I had was on the small side. Good choice if you are staying for 1-2 nights traveling alone. Maybe a little cramped if you are 2 people.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank EmsPapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 13 May 2014
Dear Valued Guest,

Thank you for taking the time to write a review. Your feedback is greatly appreciated. We are glad to hear that you found our accommodations satisfactory to your needs. Please, make us your hotel of choice for any future stays that you may anticipate in New York City. We greatly appreciate your business. Thank you for choosing Hampton Inn United Nations and have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 30 April 2014

Poor experience with the whole quotes on the rooms and room rates at check out. When you make a reservation they tell you one rate and when you check out the rates are way above the quoted price. Very disappointed at the service at check out with the hotel and would not recommend it to anyone.

  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank michelledN8048VR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 29 April 2014 via mobile

We arrived Saturday April 19 2014 we attempted to check in slightly earlier than the check-in time. The woman at the desk without even checking to see if there were any rooms available immediately told us no and to come back later. When we came back an hour and half past the 3:00 posted check in time, the two double beds that we had booked for our family of four we were told were no longer available. So our choices were either all sleep in one king bed or split into two rooms. Obviously we opted for the two rooms. But again those rooms were not ready either. One room had a previous guests luggage in it and the other room had y t to be finished being cleaned. We were not offered any type of compensation for their obvious mistakes. So on our family vacation I had to share a room with my seven year old child while my husband shared a separate room with our 11 yr old child. We had to run toothpaste and other essentials between rooms and as we played Easter bunny the night before Easter between the rooms, this was hardly my idea of a great hotel stay. The front desk staffed barely acknowledged the inconvenience they caused our family. Why bother booked specific rooms at the higher price if you are not guaranteed them anyway?

Stayed April 2014, travelled with family
Helpful?
8 Thank Kristen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 13 May 2014
Dear Kristen,

Thank you for taking the time to write a review. Your feedback is greatly appreciated. We, at the Hampton Inn United Nations, strive to accommodate any and all guest requests and needs, and I apologize that we were unable to accommodate your request for an early check-in. We make every attempt to honor such a request, but unfortunately we are limited to our availability, which our staff takes great detail in being aware of at all times, prior to our guests’ arrival. I must also apologize that your room type was not honored at the time of your check-in, and I am very sorry that alternative accommodations that we provided were not available in a timely manner. It troubles me greatly to hear that we caused a damper in your holiday celebrations, while staying with us. Should you plan to return to our hotel, please contact us (212-897-3385) and we will make all necessary preparations for a guaranteed pleasant stay, with an upgraded room type of your preference. Thank you for your patience and understanding in these matters, and thank you for choosing Hampton Inn United Nations. Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Manhattan Grand Central

Property: Hampton Inn Manhattan Grand Central
Address: 231 E 43rd St, New York City, NY 10017-4701
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #76 of 463 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn Manhattan Grand Central 3*
Number of rooms: 148
Reservation Options:
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