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“Good Location, Extremely Clean, Friendly Staff”

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Hampton Inn Manhattan Grand Central
Ranked #61 of 467 Hotels in New York City
Certificate of Excellence
Warwick, Rhode Island
Level 5 Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good Location, Extremely Clean, Friendly Staff”
Reviewed 10 August 2014

We stayed here for one night. It is a very short walk to Grand Central station which is great for taking the train in to the city and the subway to get around. The staff was great and the hotel was really clean and nice. Our room was very small. We were only there one night so we luckily didn't have much stuff with us. It would have been awkward if we had a lot of luggage. Otherwise, I would recommend staying here

Stayed August 2014, travelled as a couple
Helpful?
Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 6 September 2014
Thank you for taking the time to write this review on our staff’s hospitality and room’s cleanliness. We welcome your feedback and sincerely hope all your future travels to NYC will bring you back to our property.

Thank you,
Laciana Sargeant/ Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,974 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (201)
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English first
Northborough, United States
Level 5 Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 August 2014

I was so pleasantly surprised at the ambience, design, and service of this Hampton Inn. Honestly, it had the friendliness of a Hampton Inn while feeling more like a boutique hotel in every other way. Rooms in metropolitan hotels are usually cramped. The rooms here were designed so thoughtfully that they contained everything you needed in gorgeous design patterns but made you feel as if you were in a huge room. The front desk staff, especially Alexis, were incredibly helpful but the other staff members were also well above average.

I would highly recommend this hotel for anyone traveling in Manhattan. It is just a few blocks from Grand Central between Lex and 1st so is very convenient for Midtown activities.

Room Tip: I opted for a city view room for a few extra dollars and also was on one of the higher floors (18th...
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  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Mary Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 6 September 2014
We are very pleased to hear that our personnel showed excellent service and were able to meet your accommodating needs. We hope the hospitality and complimentary amenities make us your preferred choice for all your future travels.

Thank you,
Laciana Sargeant/Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suffolk, United States
2 reviews
Reviewed 10 August 2014

For the price, I thought the location of this hotel was fabulous. The staff was helpful. The breakfast buffet was great. The view from the 14th floor was a straight down view, not high enough to see any of the city. The only concern I had was parking. It was $28 per day but the extra $15 for the size of the SUV I rented put a damper on my stay because I had to find street parking, which takes a lot of time from the short stay. Overall, I would stay here again if I traveled by train or airplane. As are most hotels in NY in this price range, our room was small, just a tad cramped. We had to ask for a fridge and there was no microwave.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 6 September 2014
Thank you for taking the time to write this review on our hotel. We are glad to hear you have enjoyed the complimentary amenities. We welcome your feedback and strive to improve. We sincerely hope all your future travels to NYC will bring you back to our property.

Thank you,
Laciana Sargeant/ Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, SC
Level 6 Contributor
124 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 8 August 2014

Of course the location is the best part. You are close enough to everything, especially Grand Central Terminal, so you basically have access to the entire city from the subway. On top of that, you don't have to deal with the noise at any place further in the city or anywhere near Times Square. The service was also exception. Johnathan and Alexis really went out of their way to help us and make us feel comfortable. We had only a few complaints. The rooms are small, although that's to be expected in any Hampton chain hotel. Another thing that this place lacked was any sort of store or decent vending. There were some vending machines downstairs, but they lacked selection. One thing we like about most Hamptons is that they have a store with a good selection of drinks. That said, the complaints were minor compared to the convenient location and excellent service. We spent very little time in the hotel anyway.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank aaronwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 6 September 2014
We are very pleased to hear that our personnel showed excellent service and were able to meet your accommodating needs. We welcome your feedback and strive to improve. We sincerely hope all your future travels to NYC will bring you back to our property.

Thank you,
Laciana Sargeant/ Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
portland maine, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2014

Good value for the money, centrally located in Manhattan. Staff was very cordial, Monday breakfast was OK. The fact that this rewiew HAS to be 200 characters is ridiculous, I said all I had to say in the first two sentences. BE satisfied, quit pushing your luck or you may get more than you bargained for!

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Edgar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 6 September 2014
We are happy to hear that you enjoyed your stay with our property and are very humbled for the time taken to write this review on TripAdvisor. Hopefully your future business travels to NYC will bring you back to our property once more!

Thank You,
Laciana Sargeant/Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

This was our first time in New York and we thought that this was a great hotel. It is not on an man streets so the noise level is not that bad. It is supper close to Grande Central Station which we used for most of our travel around NY, but still close enough that you could walk to Times Square. One night we walked back to the hotel from Central Park stopping in all the stores along the way. The free morning breakfast was fantastic.
I would say that this is a family hotel lots of families. We asked for a room with a view when we booked and got the 18th floor. It was a corner room so it was huge. I know for sure we will be staying here when we come back.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arominjennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 6 September 2014
We are pleased to hear that we make your time away from your home as enjoyable as can be. Thank you for writing this great five circle review for our property and we will be happy to have you as our guest over and over again.


Thank you,
Laciana Sargeant/ Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maui
Level 4 Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 August 2014

I stayed one night at this hotel in July 2014. I enjoyed 9 nights in NYC almost all of them in Hampton Inns and I stay at Hampton Inn most of the time I travel. I found this particular location to be small to the point of claustrophobic.

We had a king room on a high floor at the end of the hall. The room was the size of a postage stamp. Of all Hampton Inns I've stayed at this was by far the smallest room.

The location was not to my liking either. Not much going on around there. Thankfully I stayed one night.

The room was clean and comfortable, the service was fine. If you have to stay in this area, this hotel is a fine choice, just know that the rooms and the lobby are teeny tiny.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton Inn M, Manager at Hampton Inn Manhattan Grand Central, responded to this review, 6 September 2014
Thank you for taking the time to write this review on our hotel. We are glad to hear you have enjoyed the complimentary amenities. We welcome your feedback and strive to improve. We sincerely hope all your future travels to NYC will bring you back to our property.

Thank you,
Laciana Sargeant/ Front Office Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Manhattan Grand Central

Property: Hampton Inn Manhattan Grand Central
Address: 231 E 43rd St, New York City, NY 10017-4701
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #61 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn Manhattan Grand Central 3*
Number of rooms: 148
Reservation Options:
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