The staff is absolutely wonderful!!
I'm delighted and definitively will be back!!
The front desk is very warm and helpful: they broke a $100 bill for me, made a second card/key (I've forgot mine in the room), gave me a late check-out, always with a sincere smile.
The doorman also was very cheerful and ready to help.
I loved the housekeeping: they never tried to enter my room while I was in (the guest feels at ease) and everything was very clean.
And more: never were I disturbed by the vacuum cleaner noise (I have no idea how that is possible!)
The breakfast was quite crowded but no big deal since we have kitchen in the room. I have to point out that the attendant, a lovely young lady, even being super busy, interrupted what she was doing to grab a tray for me in the kitchen!
Really, the staff go the extra mile!! There's a very hands-on Assistant Guest Service Manager, Ms. Nykia Griffith, that is very attentive and helpful.
The wi-fi connection was excellent, fast and steady the whole time.
I definitively recommend. I travel a lot but this is the first evaluation I write because they really deserve it.
- Official Description (provided by the hotel):
- Feel the pulse of New York City in our Midtown East location close to Grand Central Station, Fifth Avenue Shopping, and Rockefeller Center. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn with the conveniences you need. Like studio and spacious one-bedroom suites with separate living and sleeping areas. A fully-equipped kitchenette ready for your favorite cuisine and our grocery delivery service to fill your refrigerator and satisfy cravings. Free Internet for connecting to work and the outside world. Fuel up with our free hot breakfast to energize your mornings and exercise in our fitness center with treadmills, cycles, and free weights. At Residence Inn, we'll make sure you thrive during your stay. ... more less
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