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“Nice Hotel - Great Location”

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Fairfield Inn & Suites New York Midtown Manhattan/Penn Station
Ranked #119 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Ashburn, Virginia
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice Hotel - Great Location”
Reviewed 9 July 2014

We took a train to NYC, so the close proximity to Penn Station was helpful. It was also a short walk to Times Square. The breakfast was fine and the rooms were fine. We were pleased with the housekeeping staff. They did a great job. There is a roof top bar has a great view. When we went during happy hour, the service was so slow we left. We went back a few days later and it was fine. However, it is pricey. If we go back to NYC again, I would not hesitate to stay here again.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Fishoutofwater66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (281)
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Burlington, KY
Level 6 Contributor
148 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 9 July 2014

We recently spent 3 nights at this hotel and it was great! The location is 1/2 block from Penn Station, subways and 1 block to the Airporter Bus, which is on the same street. Our room was clean, a great bed and pillows, flat screen tv and safe. My only complaint is that there is not a lot of drawer space. The shower was huge and glass enclosed. The hotel offers breakfast consisting of sausage, eggs, breads, yogurt, cereal, fruit, juices and coffee. The best feature is the roof top bar with astounding views of southern Manhatten and New Jersey.
I will definitely stay here again and I highly recommend this property!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Joseph T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPS1, General Manager at Fairfield Inn & Suites New York Midtown Manhattan/Penn Station, responded to this review, 10 July 2014
Joseph T thank you so much for the great 5 star review! We are thrilled to hear that you had a great stay and was able to take advantage of all the amenities that the hotel has to offer. We couldn't agree more that our hotel is definitely a hidden GEM in NYC. We look forward to welcoming you back soon.

Best Regards,
Mark Thomson
General Manager
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Houston, Texas
Level 4 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 July 2014

Arrived via train from DC. So easy to drop bags at the hotel and go since it's next to Penn Station. Also, easy to get just about anywhere via the subway from the hotel. Easy walk to Times Square, close to the north end of High Line Park. People at the hotel couldn't have been nicer and more helpful. Room was clean and good size by NYC standards. Great view from the roof top bar looking towards Freedom Tower. The bar also had very reasonable prices by NYC standards.

Room Tip: Stayed in 1801. great view of Freedom Tower.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank sbridges68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olney, Maryland
Level 6 Contributor
279 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 7 July 2014

The Fairfield Inn& Suites Midtown/Penn may become my go to hotel when I need to stay in midtown. I took the train from DC, so the location was perfect--just across the street. The hotel in near the Empire State Building, Macy's, Madison Square Garden, Times Square etc. The ACE subway line in near the hotel, so it's a great jumping off point to other parts of the city. The hotel is nicely decorated with a boutique feel. The rooms, while small in the typical Manhattan fashion, are nicely appointed, comfortable, and clean. There are lots of outlets and a nice workspace. I love that Fairfields offer free wifi and breakfast. I got a fabulous rate of $159--almost unheard of in Midtown. The staff were very friendly and helpful. What i loved most that sets this property off from other comparable hotels is its rooftop bar. I was fortunate to be staying over the 4th of July weekend and was able to see the fireworks in the distance from the East River and New Jersey. The only downsides were that breakfast was so crowded (mainly families on the 4th) and the elevators are really slow, so give yourself time to get up and down.

Room Tip: If you get a high room overlooking lower Manhattan on the 4th, you can see the fireworks from your r...
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Green Features: Would like to see recycling bins in the rooms. Otherwise its has great practices.
  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alliecat2842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPS1, General Manager at Fairfield Inn & Suites New York Midtown Manhattan/Penn Station, responded to this review, 8 July 2014
alliecat2842 thank you so much for the great review of our hotel! We are thrilled that you have found our location to be so resourceful and are considering making this your go to hotel! Please let me know when your travel plans bring you back to New York City as I would personally like to ensure that your stay once again goes great!
We are equally excited that we had such a great view of the fireworks this year - it was surely breathe-taking to enjoy that with all our guests!
I can be reached at Mark.Thomson@marriott.com

Best Regards,
Mark Thomson
General Manager
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New York
Level 1 Contributor
4 reviews
Reviewed 6 July 2014

We stayed at this hotel to attend concert at MSG. Room was ready at check-in. Everyone was friendly. Room was small but very comfortable/clean. Breakfast was just okay. Roof top bar has a great view of the city!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bondajob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPS1, General Manager at Fairfield Inn & Suites New York Midtown Manhattan/Penn Station, responded to this review, 8 July 2014
bondajob thank you for the 5 star review. We are certainly excited to hear that you had a great stay and enjoyed the roof top bar! Our location is definitely great if you are coming in for an event at Madison Square Garden. We know you have many choices in NYC so thank you for staying with us.

Best Regards,
Mark Thomson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland, United States
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2014 via mobile

Stayed overnight to celebrate my daughters birthday. This is a great place to stay since it's near Penn station, subways, Macys,Madison Square Garden and Times Square. The best thing I love to stay in this hotel and other Marriott hotel chains is the cleanliness and their comfortable bed and fluffy pillows. The only thing with this hotel is the room is small and has no small fridge,no complimentary bottled water. I stayed with their other hotel chains and they were included. I like the buffet breakfast but it could have been better if it was extended till 10:00 am so we don't have to wake up early and enjoy our sleep a little bit longer. Overall, our stay was great.

Stayed June 2014, travelled with family
Helpful?
Thank Indaybelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPS1, General Manager at Fairfield Inn & Suites New York Midtown Manhattan/Penn Station, responded to this review, 8 July 2014
Indaybelen thank you for choosing our hotel to celebrate your daughters birthday! We definitely take pride in cleanliness and the condition of our hotel and are glad that is reflective in your feedback. We do extend our breakfast hours till 10am on weekends and holidays and will look into doing this during the week. We appreciate your patronage and hope to welcome you back to our hotel in the near future.

Best Regards,
Mark Thomson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delmar, New York
Level 6 Contributor
296 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 1 July 2014

As others have noted, most of the staff at this hotel are caring, including the General Manager. However, during our 2-night stay, one of the elevators was out leading to a long wait to get to or from one of the higher-level floors. The breakfast room was always very crowded leading to another long wait for a table, but staff here wiped the tables frequently and refilled the eggs and sausages. We had a problem with some of the plumbing which took two calls to get fixed.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DestinyRides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPS1, General Manager at Fairfield Inn & Suites New York Midtown Manhattan/Penn Station, responded to this review, 8 July 2014
DestinyRides Thank you for sending us a post. Although we are very happy that your first impression was so positive, we do understand your concern for the crowdiness in our breakfast area during your stay. We do strive our best to keep a good flow in the breakfast area as our seating holds over 150 people at a time. If your travel plans bring you back to New York City please contact me personally so I can ensure your entire stay is smoothe.

Best Regards,
Mark Thomson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites New York Midtown Manhattan/Penn Station

Property: Fairfield Inn & Suites New York Midtown Manhattan/Penn Station
Address: 325 W 33rd St, New York City, NY 10001-2702
Region: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #119 of 466 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Fairfield Inn & Suites New York Midtown Manhattan/Penn Station 3*
Number of rooms: 239
Official Description (provided by the hotel):
The Fairfield Inn & Suites Midtown Manhattan/Penn Station is located off W 33rd street just one-block away from Penn Station and Madison Square Garden. The location is convenient for visits to Macy's, Herald Square, the Javits Center, the Empire State Building, and The High Line Park. We offer complimentary WiFi, a hot breakfast buffet, as well as modern guest rooms and spacious suites that feature plush Marriott bedding, a flat-screen HDTV, and work desk. The suites offer additional space as well as a couch and pantry that include a microwave and mini-fridge. Unwind after a busy day of exploring the city that never sleeps in one of the city-view rooms or suites and enjoy some of the most scenic views of New York City. Our hotel includes an outdoor patio, a seasonal roof-top bar, and a 24-hour fitness center. ... more   less 
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