In April 2013 we booked an apartment at Residences in the Financial District, 95 Wall Street for July 2013, via the booking.com website. A couple of weeks later we noticed that the apartment provider, elitcitystays.com had a message on its website to say that it had ceased operations. We then received an email from booking.com to say that the company has indeed ceased operations and that the apartment is no longer available. Elitecitystays seems to be part of East Coast Corporate Housing. Our payment was made directly to East Coast Corporate Housing, which is still advsertising the apartments on its website, and seems to be still accepting bookings; however their phone lines are no longer operational and they have not responded to our email requesting a refund. We are now trying to claim a refund via our credit card. We have had to booked to stay in a proper hotel instead.
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