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“Look no Further!”

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Courtyard New York Manhattan/Herald Square
Ranked #110 of 467 Hotels in New York City
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Look no Further!”
Reviewed 14 July 2014

First time visiting New York City? Look no further, this is the hotel you want to stay in. By far the best choice we made in booking any hotel. Great location, service and value for money, and have I mentioned great location?!?!?! You can not go wrong to book here! We had the best time ever! The staff were so friendly and helpful! If returning to NYC, I will not even look at booking somewhere else!

  • Stayed December 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Gerrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, 16 July 2014
Dear Gerrie L,

Thank you for choosing the Courtyard Herald Square. I am delighted to hear that you enjoyed your stay. We are thrilled to be your hotel of choice in New York and look forward to welcoming you back again soon. Thank you for the review!
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739 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (151)
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English first
1 review
Reviewed 13 July 2014

It was a wonderful hotel with a great view. The staff was extraordinary and always willing to help. Micheal Doorman always greeted us with a smile and took the time to have a conversation with us. Awesome location next to the Macy's. Very satisfied.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acutler3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, 16 July 2014
Dear acutler3,

Thank you for choosing the Courtyard Herald Square. I am very happy to hear that you enjoyed your stay, especially with Michael's assistance. We look forward to having you back whenever you are in New York. Thank you for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 13 July 2014 via mobile

EVERYTHING was great! The service (Michael the door man, the attractive and helpful security guards). I am definitely coming back! The gym was the perfect size, the breakfast was great, the view was great...I couldn't stop raving about the cleanliness!! Make sure you stay here!

Stayed July 2014
Helpful?
Thank Olivia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, 16 July 2014
Dear Olivia M,

Thank you for choosing the Courtyard Herald Square. I am delighted to hear that you enjoyed your stay, especially with the help of Michael and the Security team. We look forward to being your hotel of choice in New York and wish to welcome you back again soon. Thank you for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 July 2014

Centrally located, subway outside the door outside tables and sm park across street, walk to Times Square
Clean, staff very friendly and helpful, nice lobby to sit and watch the hustle and bustle outside. Real NYC ! Around the corner from lots of shopping on 34th street few little inexpensive places to get sandwiches, Starbucks acros st. Empire State Building around corner.
Only complaint is we left IPod in room and we returned after check out but not turned in by housekeeping.

Room Tip: Ask to face macys
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank sunnydays503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, 13 July 2014
Dear sunnydays503,

Thank you for choosing the Courtyard Herald Square. I am delighted to hear that you enjoyed your stay. We look forward to welcoming you back again soon. Please feel free to contact me by dialing the hotel directly should you wish to discuss or share anything further. Thank you for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level 6 Contributor
202 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 11 July 2014

Everyone else is correct this hotel is in a prefect location to be able to walk both uptown and downtown, catch the subway, walk to Penn Station, shop and get a great view of the Empire State Building from the roof top bar.

When we arrived a room was not available for some reason we where finally relocated to another hotel for the evening. We had to pay for internet at the other hotel and this was explained to staff on reception at the Courtyard and even a copy of the invoices was provide, however this was the one thing that let them down, there was no follow up. To this day we have not seen nor heard from the hotel regarding this matter. It may only be a few dollars but service means everything.

Room Tip: We were in room 1304 which was a double queen room, but to us this was a double, double bed room. Th...
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  • Stayed April 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kev_deb2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, 11 July 2014
Dear kev_deb2012,

Thank you for choosing the Courtyard Herald Square. We appreciate all of your feedback and will certainly use it to improve via training with the associates. Please feel free to contact me directly by dialing the hotel should you wish to discuss or share anything further. Thank you for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2014

Stayed 13 nights with my wife in June 2014. The initial room we got was a little small and didn't have a sofa bed which was important for us at the time so that our New York based son could stay over with us for a night or two during our vacation. We explained the situation to Michael the concierge who was very helpful and arranged for us to move to a new corner (larger) room next day complete with sofa bed (never used as our son didn't fancy sleeping on a sofa bed and visited via subway -station beside the hotel).
The corner room was excellent with a view over Herald Square and the free WiFi in the room was a great bonus. The exterior of the hotel is not attractive, nor is the restricted ground floor foyer with the reception at first floor level but the location, friendly staff and good accommodation more than made up for it.
Location excellent
Staff very friendly
Would book this hotel again.
Dermot & Doris Healy
Ireland

Room Tip: Corner rooms with sofa beds are more spacious
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  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Dermot185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, 11 July 2014
Dear Dermot185,

Thank you for choosing the Courtyard Herald Square. I am delighted to hear that you and your family enjoyed your vacation in New York and at our hotel. Your accolades will certainly be passed along to the team including Michael. We look forward to being your hotel of choice in New York. Thank you for the review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen
Level 4 Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 July 2014

Excellent location with view of Macy's on Herald Square.
Decent size room - nice decor and recently updated bathroom (very nice).
Fold out sofa for child adequate but would not use for an adult as mattress bit 'bumpy' and springs could be felt through.
Super friendly staff in reception and easy to store luggage after check-out.
My only complaint was the blackout shades did have a gap on each side which let in a lot of sun in the morning

Room Tip: up high to limit traffic noise
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nerohandy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas71, Operations Manager at Courtyard New York Manhattan/Herald Square, responded to this review, 2 July 2014
Dear Nerohandy12,

Thank you for choosing the Courtyard Herald Square. I am very happy to hear that you and your family enjoyed your stay. We appreciate all of your feedback and will certainly share it with the associates to improve on the guest experience. We look forward to having you back again soon. Thank you for the review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard New York Manhattan/Herald Square

Property: Courtyard New York Manhattan/Herald Square
Address: 71 W 35th St, at 6th Avenue, New York City, NY 10001-2112
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #110 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard New York Manhattan/Herald Square 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
Discover the Courtyard New York Manhattan/Herald Square, one of the newest hotels in Midtown Manhattan NYC. Conveniently located in the heart of New York City near the famous Macy's Herald Square, this inviting hotel in Midtown Manhattan provides a contemporary retreat. The state-of-the-art lobby provides greater flexibility and choices for our guests. At the center of it all is Table 71 Herald Square, your unique destination among Midtown Manhattan hotels for a great breakfast and Starbucks(R) coffee.You will also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout our accommodations and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped Midtown Manhattan NYC hotel fitness center will keep you fit and energized. Whether traveling for business or pleasure, your stay at our hotel in Midtown Manhattan NYC is sure to be more comfortable, more productive and more enjoyable than ever before. ... more   less 
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