Hotel was smaller than I thought it would be, and so was my room, but I learned a long time ago never to rely on website photos. But traveling alone and knowing I would not be spending a lot of time in the room except to sleep, I went with the least expensive room, the Superior at 250 feet. That really is not much, so I'll stay in a larger room next time, and also advise a higher floor because you will get more light that way. My room faced the "courtyard interior" (photo attached) and it was really just the backs of more buildings and lots of air conditioning units. When I ordered room service they had to turn sideways to get the tray through the door, so even if you're 1 person I would suggest going with the "Double" which is the only room that is 350 sq. ft. besides a suite or the penthouse. All the other rooms (Superior, Deluxe, Terrace, and Park View) are all 250 sq. ft. each! And if you can afford it, the Junior Suite is 350 sq. ft. (like the Double!), the Park Suite is 500 sq. ft,, and the Penthouse (oh la la) is a whopping 1200 sq. ft.! Anyway, back to my "Superior" room. I was in room 1010 and I have to say there was a bit of a creep factor to it because it was at the end of a hallway and, while all of the rooms were off of this hallway, my room and one other were through the door at the end of the hallway. You then were in a little vestibule and saw two doors for two rooms. It just felt a little isolated and creepy when the door closed behind you and you hand not opened your room door yet. I always hurried to open my door because I was afraid somebody would open the other room door and you're really isolated in that little vestibule all alone then. I think what happened is that there was one large room at the end of this hallway, and in the remodel the Viceroy converted that one room into 2 small 250 sq. ft. rooms, and added the two room doors but never removed the outer door to the original room door. I think they at least need to take that outer door off of the hinges and leave the doorway open with no door on it. It's creepy having to go through that door to get to your room door. Room service was good, but they did not bring you a glass of ice water with it, which I always thought was pretty standard. And with no ice bucket in the room and no ice machine around in visible sight on the floor but you can chill the very nice bottled Italian water they leave for you in your room (that's a nice touch :) in the mini bar fridge. I was trying to figure out what to do with my luggage after I checked out as I was seeing a Broadway show before leaving on the Amtrak, but as soon as I got to the lobby to check out, without even asking, a very handsome bellman asked if I would like to check my luggage. Nice! And the location of the Viceroy is perfect. It's 1-2 blocks from Central Park, 4-5 blocks from Radio City Music Hall, 1 block from 5th Avenue ... so all very walkable! With so many hotels already in NYC, and with all the new ones being built, I'll try a new one next time, especially since I wasn't offered a room upgrade and I did ask if they were completely booked the night I stayed. (They were not, and they did have nicer rooms available.) Of course they cannot offer upgrades to everyone, but it would have been nice if they had offered one to me because I did mention to the clerk at the front desk that I might want to upgrade my room and I would let her know. Furniture not very comfortable, but slept well in the bed, and the pillows and bed linens were very nice. Plenty of nice towels in the bathroom, and plenty of hot water, although my shampoo tube was half full, so perhaps they so not re-stock fresh amenities if the previous guest does not take theirs with them. So while there is room for improvement, they are trying and are very nice at the front desk and in a great location if you need a place in stay in this area and do not mind it being small. And there is plenty of nice seating in the lobby so it's a great place to meet up with friends if you're staying here.
- Official Description (provided by the hotel):
- Breaking the mold of midtown properties, Viceroy New York has the feel of a downtown hotel with the sophistication of its uptown counterparts. The striking double-height lobby, glamorous public spaces and guest room accommodations will feature a transformative décor that incorporates the city’s lifeblood through the strong, timeless, tailored style. Boasting 240 luxury guestrooms, many of which will have inspirational views of Central Park, the hotel's signature bespoke design details include elegant black muntined windows and original brass and aluminum light fixtures.Viceroy New York occupies one of the most energetic locations in Manhattan; the fusion of business and leisure on West 57th Street between 6th and 7th Avenues. The Roman and Williams designed façade of the hotel stands apart from its traditional neighbors with a distinctive appearance that creatively blends classic modern elements with bold, traditional rhythms in a disciplined grid of black brick and steel.Viceroy New York’s unparalleled amenities and culinary program will pulsate throughout the 29 stories, featuring The Roof, a paramount rooftop lounge in addition to Kingside, a signature restaurant located off the lobby and fronting 57th Street. Helmed by celebrity chef Marc Murphy, Kingside features a small plates menu of New American cuisine and sets the standard for quality dining and exceptional service in a buzzing, vibrant atmosphere. ... more less
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