The customer service and quality of the food has gone way down hill at the grill. We used to eat there every few months. We took my parents there for their anniversary. We were seated at 8:00pm and our food arrived at 9:10pm. We kept asking the waiter what was taking so long and every 10 minutes he would tell us our food was coming out but it never did. I ordered the salmon and the portion was so small I thought it was an appetizer and not a main course. My father ordered the steak rare and it was well done and burnt. We complained to the manager and he told us that he would look after us the next time we come back to the restaurant. I would never go back there. The food and service were horrible. There are so many restaurants to eat at in New York, stay away from this one.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.