We didn't initially plan on visiting Serendipity 3 but once we got to the city it was something we had to check out for ourselves. We walked by around lunch time and we were told it was at least and hour and a half wait so we decided to come back later. NOTE: They do not take carry-out orders so if you want to try anything on the menu, you MUST dine-in. At around 10pm we decided to give it another shot only to be told that there was an hour wait. Our time in NYC was limited so we decided to wait with the rest of Manhattan so we can try the World Famous Frozen Hot Chocolate. Most of our time was spent waiting outside but once we got through the door we stepped into a gift shop of the most random stuff such as a baby pacifier with a mustache print to nostalgic toys. There is no seating in the waiting area so you might as well look around at all of the various trinkets for sale to help pass the time. You can easily see why the wait is so long when you notice the cramped space and the limited number of tables. There is also a second story with more room and that is where we were seated. We took a look at the menu and of course decided on a Frozen Hot Chocolate for each of us. When they came we realized that we both could have shared one because they was bigger than we had anticipated. It was a really good treat and a chocolate-lovers dream. I would describe it as an icy chocolate shake with whipped cream and chocolate shavings. I would go back and have it again. We also ordered the nachos to munch on which helped cut through all of the sweetness of the chocolate and they were really good. The staff was friendly and made us feel comfortable. You are surrounded by lots of tourists so don't feel like you just walked into a locals-only hangout. If you decided that you enjoyed the Frozen Hot Chocolate, you can purchase the mix at the register as a souvenir or as a way to satisfy your craving when you are thousands of miles away from New York.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.