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“No Frills; In and Out in 1 Hour” 3 of 5 bubbles
Review of Naples 45 Ristorante e Pizzeria

Naples 45 Ristorante e Pizzeria
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Ranked #2,445 of 13,335 Restaurants in New York City
Price range: US$21 - US$30
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Groups, Child-friendly
Dining options: Dinner, Breakfast, Lunch, After-hours, Delivery, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Dining style: Casual Dining
Neighbourhood: Midtown
Cross street: 45th Street
Transit: SUBWAY 4, 5, 6; 7; S at Grand Central, 42nd Street Street entrance at 45th Street
Description: Naples 45 Ristorante e Pizzeria is an Italian restaurant & bar near Grand Central Station serving the best authentic Neapolitan pizza in Midtown NYC.
Level Contributor
109 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“No Frills; In and Out in 1 Hour”
3 of 5 bubbles Reviewed 24 August 2014

Sat outside for a business lunch because it was a nice day. Everything seems no frills and by-the-book here. Waiter comes to your table, takes food and drink order and comes back with food and drinks. Asks once if everything was OK. Portions were lunch portion - you will not leave stuffed or with leftovers, but adequately full. It is possible to have a 1 hour business lunch (possibly) because of the smaller lunch portion, as well as because everything was done by-the-book.

  • Visited July 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Hannibal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher S, General Manager at Naples 45 Ristorante e Pizzeria, responded to this review, 26 August 2014
Dear Hannibal,
Thank you for taking the time to share your positive experience at Naples 45 on 8/27/14. As the General Manager of the restaurant, it was a pleasure to read your very kind words and I wanted to express my sincere thanks.
We’re all very grateful for your patronage and truly look forward to having you visit again in the near future. Please feel free to call me directly at the restaurant anytime we can be of service to you, your friends, and your family. I can be reached at csjoholm@patinagroup.com or by phone: 212-972-7001.
Again, thank you for your comments and we hope to see you soon.
Sincerely,
Chris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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260 reviews from our community

Visitor rating
    54
    115
    64
    21
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Greenwich CT
Level Contributor
327 reviews
207 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
“Great place for a quick bite”
4 of 5 bubbles Reviewed 22 August 2014

Ate here Inspite of the reviews. Glad I did. We had the bruschetta, excellent; Bronzino special, fish done to perfection and sauce; and the linguine and clam sauce, outstanding. The wine list was also excellent. We were there around 6 so I don't know what the noise level would be with a crowd. Ask for the tables by the window near the entrance. Nicely set. Away from the rest of the crowd. For sure, try it. As for cost, no more than other NYC restaurants of this type.

  • Visited August 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank CTNYC16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher S, General Manager at Naples 45 Ristorante e Pizzeria, responded to this review, 26 August 2014
Dear CTNYC16 ,
Thank you for taking the time to share your positive experience at Naples 45 on 8/22/14. As the General Manager of the restaurant, it was a pleasure to read your very kind words and I wanted to express my sincere thanks.
We’re all very grateful for your patronage and truly look forward to having you visit again in the near future. Please feel free to call me directly at the restaurant anytime we can be of service to you, your friends, and your family. I can be reached at csjoholm@patinagroup.com or by phone: 212-972-7001.
Again, thank you for your comments and we hope to see you soon.
Sincerely,
Chris
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
29 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Ugh. Terrible.”
1 of 5 bubbles Reviewed 13 August 2014

Not only is the noise level unbearable (be prepared to scream your order if you want to be heard), but the service is awful and confused - I had to ask 4 times for the cappuccino i ordered when i sat down before it came - the food a sad joke. a chopped $19 chicken salad was basically lettuce with a couple of miniscule boiled chicken, and even the pizza is so salty that you will need to drink all day to make the nasty taste go away. i used to like this restaurant but am not going back... blech!

  • Visited August 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Ma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher S, General Manager at Naples 45 Ristorante e Pizzeria, responded to this review, 14 August 2014
Dear Ma G:

Thank you for taking the time notifying us of your dining experience. We strive to provide you with the best possible food, service, and ambiance and when you feel that it fails to meet your expectations, it’s important for us to know.

We are disappointed that your experience was one that prompted you to contact us with a complaint, and we apologize for any inconvenience or frustration that your experience has caused you. To ensure that our restaurant operates in a manner that reflects the high regard that we have for our guests, we have taken all the necessary actions to ensure that all future dining experiences are nothing less than exemplary.
Your support is important to us, and we hope that you will continue to give us opportunities to serve you. Please contact me directly to make a reservation and allow me the opportunity to make certain that your next experience is a true representation of what the Naples 45 has to offer.
Thank you again for bringing these matters to our attention.
Sincerely,
Christopher Sjoholm

Christopher Sjoholm
General Manager
Naples 45
200 Park Avenue | New York, NY 10166
tel: (212) 972-7001 | | email: csjoholm@patinagroup.com
www.patinagroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
68 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Great spot - dinner or drinks”
3 of 5 bubbles Reviewed 1 August 2014 via mobile

Met a bunch of friends here for a reunion if sorts. Great ambience, good food, friendly staff, convenient mid-town location right at Grand Central, but way too loud! Does not allow for conversation at all unless you're at a table for two.

Helpful?
Thank AnnT1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher S, General Manager at Naples 45 Ristorante e Pizzeria, responded to this review, 5 August 2014
Good Afternoon,

Thank you for dining with us at Naples 45. We appreciate your feedback.

Regards,
Chris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
china
Level Contributor
47 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“You Want A Great Pizza? Here's Where It's At!”
4 of 5 bubbles Reviewed 27 July 2014

This vibrant pizza joint (pardon the vernacular) was well worth the effort to find it. If you want a great pizza, here's where it's at! The decor was full of tantalizing earthenware, and the pizza ovens are worth a look in themselves.

The service was swift and efficient. The pizzas we ordered were as good to eat as they looked; though I seem to recall it took a little while for them to arrive. Never mind, a glass of local ale helped, and served to whet the appetite. After eating our pizzas, there was no room left for dessert...so be sure to come with a healthy appetite.

Would I revisit or recommend this restaurant?

In a NY minute!

  • Visited August 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank starlightChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher S, General Manager at Naples 45 Ristorante e Pizzeria, responded to this review, 28 July 2014
Good Afternoon,

Thank you for dining at Naples 45. We appreciate your feedback, and are thankful of your review.

Regards,
Chris
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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